Ep. 21: Where are you on the L&D Maturity Model Curve?

Check out iorad's interactive tutorial builder: https://www.iorad.comWhere Are You on the L&D Maturity Model Curve?: David James on Driving Real ImpactIn this episode of The Adoption Curve, I sit down with David James, Chief Learning Officer at 360Learning, to unpack the L&D Maturity Model and share a practical roadmap for learning and development leaders who want to move from reactive training to strategic business impact.David explains why most L&D teams feel “stuck” delivering courses instead of outcomes, and why polishing a course catalog won’t improve software adoption, employee enablement, or training effectiveness. We break down each stage of the maturity curve—from reactive and proactive to strategic and transformative—and explore how L&D teams can earn influence by aligning learning with performance, skills, and business priorities.You’ll also learn how to use consultative questioning to shift from order-taker to strategic partner, why measuring impact must start before training is delivered, and how a skills-based approach can fundamentally change technology implementation, change management, and long-term user adoption.If you’re an L&D leader, enablement professional, or operations manager looking to prove the value of learning, improve knowledge transfer, and drive measurable outcomes, this episode gives you a clear framework to move up the maturity curve—one rung at a time.💡 FREE RESOURCE: The L&D Maturity Model Worksheet – https://book.iorad.com/adoption-curveSOCIALS:👨‍💻 Connect with Sean – https://www.linkedin.com/in/sean-adams-sales/👨‍💻 Connect with David – https://www.linkedin.com/in/davidjameslinkedin🌍 IORAD website – https://www.iorad.com⏰ TIMESTAMPS00:00 – Why L&D maturity determines real business impact04:32 – The hidden cost of reactive and “order-taking” L&D08:41 – Breaking down the L&D Maturity Model stages12:49 – From access to influence: becoming a strategic partner17:35 – Skills-based learning and the future of L&D21:42 – Using consultative questions to unlock stakeholder buy-in26:46 – How to move up the maturity curve without burning bridges#LearningAndDevelopment #EmployeeEnablement #TechAdoption #ChangeManagement #TrainingEffectiveness