Episode 15: Conflict Behind The Wall

Conflict behind the wall is inevitable. This complex environment has so many moving parts and components that have to be taken into account with every decision. Alignment can be detrimental to the safety and security of the environment and individuals but key components have to be in place. When the stakes are high, many find it difficult to keep calm, manage their responses, set limits, and handle those challenging questions. Can we manage conflict behind the wall without getting into physical confrontations? Yes, it is possible but it takes effort and transparent communication.