Episode 33: Community-Led Growth (and Robots)

Can community building and chatbots lead your company to faster growth? You’ve probably seen those chat buttons at the bottom of many websites, but is it the right move for your website? Will a community around your product or service help you create a better customer experience? Find out in this new episode of Growth Decoded, where we chat with Sara Pion, an expert in chatbots and community-led growth. She’s also the co-host of a podcast called Self-Control and Cheese.You’ll learn:Why a community can be the “moat” for your productHow to build community with new customersWhere to start with chatbots and testing best practicesHow to add the human element to your customer experience