Episode 43: Transformational, Not Transactional

Episode 43 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 43: Transformational, Not Transactional" was published on September 27, 2024 and runs 92 minutes.

September 27, 2024 ·92m · MSP Chat

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Summary

Erick and Rich discuss what ConnectWise buying Axcient and SkyKick says about the future of managed services suites and techniques for optimizing service delivery. Then in a two-part interview segment they’re joined first by Corey Kirkendoll of 5K Technical Services and Brian Weiss of ITECH Solutions for a look at how two leading-edge MSPs are incorporating AI into their client service roster. And finally, one last thing: The nightmare every parent who brings a four-year-old to a museum full of priceless artifacts dreads. Discussed in this episode:ConnectWise Accelerates Next Generation of Data Protection and Cybersecurity for MSPs with Acquisitions of Axcient and SkyKick5K Technical ServicesITECH SolutionsThe ancient jar smashed by a 4-year-old is back on display at an Israeli museum after repair

Episode Description

Erick and Rich discuss what ConnectWise buying Axcient and SkyKick says about the future of managed services suites and techniques for optimizing service delivery. Then in a two-part interview segment they’re joined first by Corey Kirkendoll of 5K Technical Services and Brian Weiss of ITECH Solutions for a look at how two leading-edge MSPs are incorporating AI into their client service roster. And finally, one last thing: The nightmare every parent who brings a four-year-old to a museum full of priceless artifacts dreads.

Discussed in this episode:
ConnectWise Accelerates Next Generation of Data Protection and Cybersecurity for MSPs with Acquisitions of Axcient and SkyKick
5K Technical Services
ITECH Solutions
The ancient jar smashed by a 4-year-old is back on display at an Israeli museum after repair

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