Episode 50: Getting Intentional

Episode 50 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 50: Getting Intentional" was published on November 15, 2024 and runs 50 minutes.

November 15, 2024 ·50m · MSP Chat

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Summary

Live from the ChannelPro Defend West event in Newport Beach, Calif., Erick and Rich discuss a quietly weighty new “Automation as a Service” offering from RPA vendor Rewst and how rigorous documentation can pay off big during M&A negotiations. Then Rich is joined by MSP and brand strategist Lisa Shorr to explore five key lessons you’ll learn from her new book, Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client Loyalty. And finally, one last thing: Does it matter if you’re polite to AI? Discussed in this episode:Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client LoyaltyShould I Be Polite to AI?" Study Reveals Most Adults Say Yes

Episode Description

Live from the ChannelPro Defend West event in Newport Beach, Calif., Erick and Rich discuss a quietly weighty new “Automation as a Service” offering from RPA vendor Rewst and how rigorous documentation can pay off big during M&A negotiations. Then Rich is joined by MSP and brand strategist Lisa Shorr to explore five key lessons you’ll learn from her new book, Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client Loyalty. And finally, one last thing: Does it matter if you’re polite to AI?

Discussed in this episode:
Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client Loyalty
Should I Be Polite to AI?" Study Reveals Most Adults Say Yes

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