Episode 54: Punched in the Face

Don’t worry. Listening to this week's episode of MSP Chat will be insightful rather than painful. Erick and Rich discuss what a new collaboration agreement between Ingram Micro and AWS Marketplace says about marketplaces and MSPs generally, plus three tips to get end users bought into purchasing advanced security services by keeping them apprised of the latest cyber threats. Then they're joined by Nadir Merchant, general manager of the IT Operations Suite at Kaseya, for a conversation about AI in managed services and managed service platforms. And finally, one last thing: Why “brain rot” is the Oxford English Dictionary’s word of the year. Discussed in this episode:Nadir Merchant’s Haymakers for Hope donation pageIngram Micro Signs New Agreement with AWS to Drive Channel Partner Services Capabilities and ScaleChannelholic Hot Take: Ingram Micro and AWS Double Down on Marketplace CollaborationWhich Marketplace? Wrong Question.Think ‘brain rot’ summed up 2024? Oxford agrees it was the word of the year