Episode 6 — Monica Smith, Owner/Operator of Mean Mug Coffee in Chattanooga, TN

When she was serving tables and bartending to pay her own bills while not taking a paycheck from her new restaurant, it might have seemed that Monica Smith was failing.  Don't tell her that.  A 20-year veteran of the restaurant business, Monica knew that in the early days of a business, success and failure look a lot alike.  Now, 5 years after opening Mean Mug, Monica lays claim to one of the most popular joints on Chattanooga's growing Southside, as well as one of the 10 best biscuits in Tennessee! In this episode, we delve into the secrets of Monica's success, some of the most important lessons she's learned (hint, empower your staff and delegate or slowly lose your mind!), as well as what her plans are for Mean Mug and for Chattanooga.