Episode 76: Human to Human

Episode 76 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 76: Human to Human" was published on May 23, 2025 and runs 42 minutes.

May 23, 2025 ·42m · MSP Chat

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Summary

Erick and Rich discuss why vendors are introducing partner loyalty programs and how MSPs can cement their position as trusted advisors while locking in revenue by aligning IT budget discussions with a client’s financial planning cycles. Then they’re joined by Jessica McDowell, TD SYNNEX’s senior vice president of North American marketing and digital customer success, for a conversation about AI, community, marketplaces, and the changing relationship between partners and distributors. And finally, one last thing: a look at LegoGPT, the AI killer app we’ve all been waiting for. Discussed in this episode:TD SYNNEX Brings B2C Rewards to B2B RelationshipsTD SYNNEX Partner Loyalty programTD SYNNEX PartnerLINK programLegoGPT is here to make your blocky dreams come true

Episode Description

Erick and Rich discuss why vendors are introducing partner loyalty programs and how MSPs can cement their position as trusted advisors while locking in revenue by aligning IT budget discussions with a client’s financial planning cycles. Then they’re joined by Jessica McDowell, TD SYNNEX’s senior vice president of North American marketing and digital customer success, for a conversation about AI, community, marketplaces, and the changing relationship between partners and distributors. And finally, one last thing: a look at LegoGPT, the AI killer app we’ve all been waiting for.

Discussed in this episode:
TD SYNNEX Brings B2C Rewards to B2B Relationships
TD SYNNEX Partner Loyalty program
TD SYNNEX PartnerLINK program
LegoGPT is here to make your blocky dreams come true

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