Episode 77: 75 Days of Uptime

Episode 77 of the MSP Chat podcast, hosted by MSP Chat, titled "Episode 77: 75 Days of Uptime" was published on May 30, 2025 and runs 75 minutes.

May 30, 2025 ·75m · MSP Chat

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Summary

Erick and Rich ponder the tradeoffs of using an all-inclusive managed services platform versus going with best of breed as well as techniques for migrating managed service clients to a standardized services stack. Then they’re joined by Yoav Susz, general manager for the U.S. at Atera, to discuss Atera Autopilot, a fully autonomous AI-powered help desk tool now in general availability. And finally, one last thing: a look at Internet Roadtrip, the world’s slowest massive multiplayer online game. Discussed in this episode:In Defense of SeamsAtera Autopilot is (Almost Eerily) LiveThousands of people have embarked on a virtual road trip via Google Street View

Episode Description

Erick and Rich ponder the tradeoffs of using an all-inclusive managed services platform versus going with best of breed as well as techniques for migrating managed service clients to a standardized services stack. Then they’re joined by Yoav Susz, general manager for the U.S. at Atera, to discuss Atera Autopilot, a fully autonomous AI-powered help desk tool now in general availability. And finally, one last thing: a look at Internet Roadtrip, the world’s slowest massive multiplayer online game.

Discussed in this episode:
In Defense of Seams
Atera Autopilot is (Almost Eerily) Live
Thousands of people have embarked on a virtual road trip via Google Street View

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