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Estratégias para o desenvolvimento de agentes virtuais de atendimento ao cliente

EPISODE · Jul 24, 2024 · 37 MIN

Estratégias para o desenvolvimento de agentes virtuais de atendimento ao cliente

from Google Cloud Cast · host Google Cloud

O atendimento ao cliente é um grande desafio para empresas de todos os setores. Com um mercado cada vez mais competitivo e inovador, oferecer um atendimento online eficiente e de qualidade pode ser um critério definitivo para conquistar ou perder um cliente. E para conversar sobre as estratégias, as novidades em soluções em nuvem e o uso de inteligência artificial no desenvolvimento de agentes virtuais para atendimento ao cliente, as apresentadoras Carol Carneiro e Luana Costa recebem Luna Longo, Customer Engineer de CCAI no Google Cloud, e Bruno Fazoli, CEO da Let's Bot e Arquiteto de Inteligência Artificial. Conecte-se com Carol Carneiro no LinkedIn Conecte-se com Luana Costa no LinkedIn Conecte-se com Luna Longo no LinkedIn Conecte-se com Bruno Fazoli no LinkedIn

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Estratégias para o desenvolvimento de agentes virtuais de atendimento ao cliente

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