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Go-Live – und jetzt? So funktioniert SAP-Support mit dem FIS Customer Expert Service

EPISODE · Jul 14, 2025 · 6 MIN

Go-Live – und jetzt? So funktioniert SAP-Support mit dem FIS Customer Expert Service

from What’s SAP? – kurze Antworten auf komplexe Fragen. · host FIS Informationssysteme und Consulting GmbH

Jeder, der schon einmal an der Einführung einer neuen Software beteiligt war, kennt das Gefühl: Nach einem langen und intensiven Implementierungsprojekt ist der große Tag endlich da – der Go-Live! Aber damit ist das Projekt nicht vollständig abgeschlossen. Im Gegenteil: Jetzt beginnt die Phase, in der sich entscheidet, ob die neue Lösung im Alltag auch reibungslos funktioniert. Denn für einen störungsfreien Betrieb der Systemlandschaft bedarf es einer dauerhaften Pflege und Wartung. Genau hier kommt der FIS Customer Expert Service ins Spiel. Aber was genau macht diesen Service aus? Wie unterscheidet sich der Support von FIS von anderen Anbietern? Und was bedeutet es eigentlich, Tag für Tag dafür zu sorgen, dass SAP-Systeme stabil laufen? Die Antworten auf diese Fragen liefert Daniel Bauer, Team Manager Customer Expert Services. Er gibt uns einen Einblick in die Welt des SAP-Supports und erzählt, was seine Arbeit so besonders macht. Wenn Sie mehr über den FIS Customer Expert Service erfahren möchten, schauen Sie gerne auf unserer Website vorbei. Jetzt informieren: https://eu1.hubs.ly/H0lKnzg0

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Go-Live – und jetzt? So funktioniert SAP-Support mit dem FIS Customer Expert Service

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