How Non-Action Conversations Enhance Business Relationships

Emily Sander talks about the importance of conversations focused on understanding, not always on doing. As a Chief of Staff, you're often in "go mode," but sometimes it's essential to just listen and understand a team member's perspective. She gives tips like changing the conversation's setting or tone to foster better understanding and notes that this skill is key for mediating disagreements and improving team performance.Links Mentioned:Clarity Call with Emily Free Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff Toolkit Get in Touch With Emily:Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily Who Am I?If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.  Time Stamps:01:02 Effective Communication Strategies for Chiefs of Staff02:52 Mediating and Facilitating Better Understanding06:01 Investing in Workplace Relationships