How to Deliver Bad News to Patients - E78

How to Deliver Bad News to Patients - E78 Highlights from this episode:  How to Deliver Bad News to Patients (00:37) Office Talk: Handling curveballs with family emergencies & the office party planner (15:01) No one likes to tell bad news... especially when it's your business! In this episode, I give you my breakdown on how to best deliver bad news and how to even plan ahead so you have options in place to lessen the blow. Your staff AND your patients will thank you! (00:37) In this week's office talk, I'm giving a little insight into my personal life with an emergency surgery that popped up for my wife and how I handled that with a schedule full of patients. It was also my office manager's birthday and we can see how unifying it can be to celebrate "wins" with the staff. (15:01) Join in the fun and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me at www.theultimateod.com, on social media (click here for -> Twitter, Instagram, Facebook) OR, just shoot me an email at [email protected] and I’d be happy to chat!