How to have a conversation with customers?

EPISODE · Apr 28, 2026 · 16 MIN

How to have a conversation with customers?

from Question of the Day with Coach Chris · host Coach Chris

I’ve got a controversial take: the best salespeople aren’t the talkers — they’re the askers. In this episode we dig into:Why talking less and asking better questions gives you real controlHow open-ended questions unlock trust, storytelling, and buying signalsWhy customers buy when they feel safe, not when they hear your smartest logicHow to build connection using simple real-life moments — from birthday parties to bagel shopsA wildly practical challenge anyone can do today to strengthen their “conversation muscle”If you’ve ever felt like your personality disqualified you from being great at sales — this episode will flip that script.Give it a listen, go try the challenge in the real world, and then tell me what happened. Because trust me… introverts can outsell the extroverts all day long.Have a Question? - Submit your questions to [email protected]

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How to have a conversation with customers?

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