How To Replace Your Intake Coordinator ft. John Clarke

You should fire your intake coordinator. Here me out. I found a way that you can save money and still provide great client care. No, I'm not talking about replacing a human with artificial intelligence. Something a bit more unexpected. Empowering your clinicians to do their own consultation calls. For many practices this would be a huge change. But, you might be surprised how well it could work out for you. In this episode I talk with John Clarke about his recent experiments with changing up his intake processes. Removing the need for an intake coordinator. Completely revamping the client journey and seeing some positive results. John has a group practice in San Francisco and has also been a business consultant for therapists for many years. I always enjoy talking to him and learning from his insights. Top 3 thing you will learn: How to increase your conversion ratesWhile saving money by replacing your intake coordinatorAnd empowering your clinicians to do their own initial consults A Few Links: Magic Call ScriptCalm Again CounselingPrivate Practice Workshop