How Universities Make Use of Mediation and Conflict Coaching

In this podcast, Alan describes some of the many ways in which university communities make use of mediation, conflict coaching and other conflict resolution support processes. Alan has worked with universities since 2007, starting with student complaints mediation and since then moving on to various other areas of disputes within universities including staff/staff workplace disputes and group disputes as well as the other areas described within the podcast and video.  For more information about the use of mediation in universities visit this webpage:  https://www.caos-conflict-management.co.uk/university-mediation.html If Peer-to-Peer resolution support training is of interest to you please visit these webpages: https://www.caos-conflict-management.co.uk/student-accommodation-conflict.html https://www.caos-conflict-management.co.uk/student-group-work-conflict.html Alan Sharland has been a Mediator and Conflict Coach for over 25 years working in a wide range of dispute situations including neighbour disputes, workplace disputes, complaints (NHS, Special Educational Needs, University Student), group disputes and others.  He was Director of a community mediation service in West London for 11 years and now runs CAOS Conflict Management. https://www.caos-conflict-management.co.uk   Connect with Alan on LinkedIn: https://www.linkedin.com/in/alansharland   Check out and like the Communication and Conflict Facebook page: https://www.facebook.com/communicationandconflict/    Visit the Communication and Conflict website: https://www.communicationandconflict.com    BOOKS written by Alan: How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All https://www.amazon.co.uk/How-Resolve-Bullying-Workplace-Effective/dp/1511941316    A Guide To Effective Communication for Conflict Resolution - How Mindful Communication Supports Growth Through Conflict. Purchase the book at this link on amazon: https://www.amazon.co.uk/dp/1790335221    CREDITS Outro Music: All Colours Pt 6 by Bob Holroyd, from album Hollowman: https://music.apple.com/us/album/hollowman/677559200