Inside the $2.6 Billion Mistake That Changed Boeing

On this debut episode of The Operator's Manual, Lucas and Luna dig into one of the most consequential operational failures in modern business history: Boeing's 737 MAX. They focus on a single number — $2.6 billion — the estimated cost overrun that drove the decision to re-engine an old airframe instead of designing a new one. Lucas walks through the trade-offs Boeing made between engineering discipline and shareholder returns, and Luna pushes back on whether this was a failure of culture or just bad math. They discuss the MCAS system, the FAA delegation model, and what the post-737 MAX Boeing is doing differently. No corporate pablum, no hot takes — just a clear-eyed look at how operational decisions cascade into catastrophe. For anyone who's ever wondered why smart people make bad calls inside large organizations, this episode is for you. #Boeing #737MAX #AviationSafety #Manufacturing #Engineering #OperationalFailure #MCAS #FAA #CostOverrun #SupplyChain #RiskManagement #BusinessExecution #Business #Operations #Podcast #FexingoBusiness #BusinessPodcast #TheOperatorsManual Keep every episode free: buymeacoffee.com/fexingo