Inside Zoholics: How Zoho Created a Global Business Community

Episode 145 of the The Small Business Edge Podcast with Brian Moran podcast, hosted by Brian Moran, titled "Inside Zoholics: How Zoho Created a Global Business Community" was published on August 21, 2024 and runs 39 minutes.

August 21, 2024 ·39m · The Small Business Edge Podcast with Brian Moran

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Summary

In this episode, Taylor Backman, Senior Evangelist at Zoho, discusses the beginnings and evolution of Zoholics, Zoho's global community of customers. The conversation highlights the importance of building trust with customers, the unique culture of Zoho, and the value of experimenting with events to continually improve the customer experience.

Episode Description

In this episode, Taylor Backman, Senior Evangelist at Zoho, discusses the beginnings and evolution of Zoholics, Zoho's global community of customers. The conversation highlights the importance of building trust with customers, the unique culture of Zoho, and the value of experimenting with events to continually improve the customer experience.

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