Intake Call Example : Protecting Client PHI

HIPAA compliance is a vital part of any therapy practice. Sometimes people call a therapy practice looking for information about another adult. Sometimes they may have a compelling reason for calling. How can you handle these types of calls professionally while still complying with HIPAA? In this episode, I share with you a unique sample intake call that will show you how. This is one of many training calls in our Therapy Intake Pro training and support program for intake coordinators. Click to listen now!