IRS Customer Experience Research
An episode of the GovCon Bid and Proposal Insights podcast, hosted by BidExecs, titled "IRS Customer Experience Research" was published on February 6, 2025 and runs 17 minutes.
February 6, 2025 ·17m · GovCon Bid and Proposal Insights
Summary
Podcast Description: In this episode, we explore a unique IRS contract opportunity focused on customer experience research and taxpayer satisfaction. The contract calls for skilled contractors to design, administer, and analyze surveys, focus groups, and other tools to improve taxpayer services and compliance. With a wide range of task areas—from survey administration and data analysis to process re-engineering and strategic planning—this contract is central to enhancing how the IRS engages ...
Episode Description
Podcast Description:
In this episode, we explore a unique IRS contract opportunity focused on customer experience research and taxpayer satisfaction. The contract calls for skilled contractors to design, administer, and analyze surveys, focus groups, and other tools to improve taxpayer services and compliance. With a wide range of task areas—from survey administration and data analysis to process re-engineering and strategic planning—this contract is central to enhancing how the IRS engages with taxpayers.
Don’t miss this in-depth look at how your business can contribute to improving the taxpayer experience! Tune in to the podcast now and learn how to align your expertise with this impactful IRS contract opportunity.
Contact ProposalHelper at [email protected] to find similar opportunities and help you build a realistic and winning pipeline.