Latina Voices in the Digital World with Alejandra Mansilla

Let's dive into the dynamic world of tech through the unique lens of a Latina professional in Customer Success, Alejandra Mansilla. Join us as we explore her inspiring journey, success, and challenges in the rapidly evolving tech landscape.Alejandra will share her valuable insights, strategies, and experiences in building strong customer relationships, driving growth, and making a lasting impact in the tech industry. Whether you're a fellow Latina in tech or simply looking to learn from diverse voices, this episode is your go-to source for knowledge, inspiration, and empowerment.Discover the stories of a resilient, ambitious, and innovative Latina leader who is shaping the future of tech and making customer success a driving force in the industry. Tune in and join the conversation as we celebrate the remarkable achievements of Latinas in the tech space.A true “chapina” at heart, Alejandra born in Guatemala, has over 10 years of experience in the Multifamily industry. Alejandra's passion for Customer Success began in 2014 when she transitioned from working at the helpdesk/call center to the world of Customer Success. With hard work and perseverance, Alejandra climbed the ladder of success, which led her to her first leadership role in 2021 as Director of Customer Success at a small startup. It was there that Alejandra was able to put her process Improvement skills into practice and build the foundations of Customer Success in the organization.Alejandra's continued passion for clients and her love for Customer Advocacy makes her an incredible person with a lot of talent and a lot to give. She is always up for new connections and great conversations to help others learn more and transition to Customer Success. In her free time, Alejandra enjoys conducting one-off consulting with companies seeking to improve their processes and create reporting strategies for CS.Connect with Alejandra on LinkedInLet's be friends! Connect with me on LinkedIn, Instagram, Facebook, Twitter and TikTok!Subscribe to my blog where I'll share more tips.Until next time! 🥂✨💎--- Support this podcast: https://podcasters.spotify.com/pod/show/livin-la-vida-de-luxury/support Hosted on Acast. See acast.com/privacy for more information.