Making analytics actionable in B2B eCommerce
Episode 50 of the Master B2B Friday 15 podcast, hosted by Master B2B, titled "Making analytics actionable in B2B eCommerce" was published on September 20, 2024 and runs 23 minutes.
September 20, 2024 ·23m · Master B2B Friday 15
Summary
Andy & Brian discuss the challenges of deciding which data to track, and how to use it to make better business decisions. They offer 6 ways to make analytics more actionable: 1) Collect data in one place and with a holistic view 2) Compare data over time. 3) Know your KPIs - look across channels, not just eCommerce. 4) Set and measure against benchmarks 5) Set and measure against goals, then monitor. 6) Use testing to impact specific KPIs (bounce rate, conversion rate, AOV, etc).
Episode Description
Andy & Brian discuss the challenges of deciding which data to track, and how to use it to make better business decisions.
They offer 6 ways to make analytics more actionable:
1) Collect data in one place and with a holistic view 2) Compare data over time. 3) Know your KPIs - look across channels, not just eCommerce. 4) Set and measure against benchmarks 5) Set and measure against goals, then monitor. 6) Use testing to impact specific KPIs (bounce rate, conversion rate, AOV, etc).
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