Reach Plc's Dan Russell on achieving 4 million referrals from WhatsApp

On this week's episode of The Publisher Podcast we hear from Dan Russell, Reach Plc's Engagement Director (for short). Reach Plc achieved its best ever month for traffic in January, based in no small part on a social strategy that is tailored to each platform - and doesn't rely on chasing huge hits. The teams across Reach's titles have also seen success in building communities on WhatsApp where, as Russell explains, the limited nature of messaging apps can be a benefit rather than a drawback. He discusses why publishers cannot take the rarefied space of messaging apps for granted, and how the engagement team disseminates universal lessons about community growth across the entire portfolio. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience.  You can easily set up and manage your membership program with Memberful’s intuitive features, from multiple membership tiers and payment options to cater to different audience segments, and maximise your revenue potential. Take control of your publishing business this new year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.