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Reimagining Credit and Collections: Tech Meets Human Connection, with guest, Ryan Farmer

EPISODE · Sep 28, 2025 · 22 MIN

Reimagining Credit and Collections: Tech Meets Human Connection, with guest, Ryan Farmer

from Return On Insights Podcast, a property of Partner Marketing Works Int’l. Inc. · host Return On Insights, a PMW Inc. partner company

In this episode of Return on Insights, David Lindover sits down with Ryan Farmer, a 25-year finance and credit expert, to explore how data, AI, and empathy are transforming collections. Ryan shares how smart strategies—like skill-based collector tiers, automation, and predictive analytics—boost efficiency while keeping the human touch.From understanding customer stories to balancing compliance with positive experiences, he reveals how tech and heart can create win-win business partnerships. Whether you’re in finance or leadership, this episode offers actionable insights for navigating today’s evolving credit landscape. MORE ABOUT OUR HOSTS AND GUEST:Ryan Farmer: https://www.linkedin.com/in/ryan-farmer-2b651713/ David Lindover: https://www.linkedin.com/in/davidlindover/ Erin Abbatangelo: https://www.linkedin.com/in/erinabbatangelo/   Return On Insights, a property of Partner Marketing Works Int’l. Inc. is a collaboration between Erin Abbatangelo and David Lindover, operating as a media division of Partner Marketing Works.

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Reimagining Credit and Collections: Tech Meets Human Connection, with guest, Ryan Farmer

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