Returns Dilemma: Repackage, Resell or Destroy?

This episode breaks down reverse logistics and what to do with returned or unsold inventory, explaining why returns are rising due to e-commerce growth, seasonality and short product life cycles. It compares the costs and consequences of repackaging, refurbishing, donating or destroying goods, highlighting the financial incentives to dispose versus the environmental and regulatory risks. The episode closes with practical solutions: creating alternative sales channels, opening refurbishment centers closer to customers to cut last-mile costs, and using AI and inventory tech to reduce returns and improve decision-making.   #SupplyChain #Ecommerce #Reverse #Logistics #sustainability #environment #tech #ai