Roman Roberts; Communication in a changing world

In this episode of Nonprofit Architect, Travis talks with Roman Roberts, a former foster Child and Army interrogator who deployed multiple times and supported various special operations teams.  After a rocky transition, Roman found his identity in helping others in their personal and professional life. Roman hosts the podcast Real Talk with Roman. He also founded the Blue Sphinx Consulting where he helps small, midsize, and nonprofits with his military interrogation and business experiences. Conversation Highlights: {01:08} Roman explains the magic of Blue Sphinx Consulting.  {03:10} Roman shares how being a special forces interrogator has allowed him to help others communicate. {08:54} Why the first step of communication begins with you planning effective communication. {10:19} The second step in communication, building strong rapport, creating a safe conversation, creating a safe space for communication.  {17:37} How to make people feel safe in the way you communicate {22:02} How to handle HR, operations, finance, and onboarding/ offboarding. {25:45} What is the ISO 9001 framework? How should you use it? {31:51} How to use mission statements effectively. {38:05} The importance of knowing your brand and keeping to your brand. {46:06} How asking for help when you do not know something will create a good space in your organization and give you the necessary ROI. [email protected]   Remarkable quotes: Is your verbal message matching what you are actually doing?  In a world that is ever-changing, the one thing that never changes is communication. There is a way to communicate that can help you win, and there is a way to communicate that will make you lose.  While people like authenticity, they want to know that there is a thought pattern behind that authenticity.   Safety does not always mean comfortable.  Are you overcomplicating communication, because that's what you have been told to do?    Resources: [email protected] @realtalkwithroman on Facebook/IG/Parler @realtalkwithrom on Twitter https://realtalkwithroman.buzzsprout.com/ https://www.bluesphinxconsulting.com/   Bio: Roman Roberts is a former foster Child and Army interrogator who deployed multiple times and supported various special operations teams. After a rocky transition, he found his identity in helping others in their personal and professional life. He is the host of the podcast Real Talk with Roman and founder of Blue Sphinx Consulting where he helps small, midsize, and nonprofits with his military interrogation, and business experiences.     Nonprofit Architect Podcast Links Website: http://nonprofitarchitect.org Community: https://www.facebook.com/groups/NonprofitArchitect