Setting Clear Goals And Expectations Inside Your Practice

Welcome to Episode 42 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals for your practice and making a commitment with yourself to set clear expectations for your team. We will discuss a common mistake people make while training others and why you should always be crystal clear with your team. We will also discuss the importance of understanding what is the number one thing your team needs to focus on in order to achieve your goals. Finally, we will examine the difference between lead and lag measures, and which one you should take into account. All this and much more, up next.

(00:34) Dealing with the internal struggle of constantly being productive

(03:12) Setting clear expectations for your team

(05:53) A common mistake people make while training others

(07:17) An example: Our time off policy

(11:14) Setting goals for your practice

(12:49) First rule of setting goals: Understanding what is the number one thing your team needs to focus on

(15:48) Some examples of our WIG

(22:30) Second rule: Understand what the lead measure to get to that goal is going to be

(24:08) Some examples of our measures

(28:55) Talking about goals with your team

(29:41) Having a score board

(31:38) Making a commitment

(33:57) Bonuses

(36:29) The Dental BossLady Leadership Academy Podcast