EPISODE · Dec 14, 2017 · 27 MIN
Tapping AI: The Future of Customer Experience at Verizon Fios
from Knowledge at Wharton
In a world of vast automation via AI companies that learn how to preserve a human touch should have a competitive advantage says Verizon Fios’s Justin Reilly. Hosted on Acast. See acast.com/privacy for more information.
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Tapping AI: The Future of Customer Experience at Verizon Fios
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