EPISODE · Oct 21, 2024 · 15 MIN
TEA 158: These Non-Scalable Activities Will Help You Scale Faster
from The Ecommerce Alley · host Josh Coffy
For years, Josh thought everything in business had to be scalable. If it couldn’t be automated or felt like “crappy work,” he’d dismiss it. But he learned a powerful lesson: scaling is often a byproduct of the non-scalable activities that truly connect with customers.In this episode, Josh shares how shifting from a B2B or B2C mindset to an H2H (heart-to-heart) approach transformed his business.Josh discusses how building real relationships—like personalized check-ins and follow-ups—adds more value than any automation.Spoiler: these small, non-scalable gestures led to higher conversion rates, stronger customer loyalty and more profit.-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-► Visit Our Website For Training and Resources► Leave Us An Honest Rating, Email An Image Of Your Rating To [email protected], We'll Send You A $10 Amazon Gift Card As An Appreciation Gift!► Learn About Our Mentorship Program For Ecom Brands Making Over $10k/month► Checkout Our Software, Breezeway - Never Second-Guess Your Meta Ads Again► Follow Josh on social media: YouTube | Instagram | Facebook | TikTok |
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TEA 158: These Non-Scalable Activities Will Help You Scale Faster
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