EPISODE · Feb 2, 2021 · 52 MIN
Technology, friction & the customer experience
from Startup Diaries · host Pivotal Conversations
On todays episode of Pivotal Conversations Kyle sits down with Co-host and head business coach at EliteVitality Rhys Livingstone. Kyle & Rhys deep dive on how Rhys leverages technology within his fitness business to innovate elements such as brand, customer journey & experience. The boys also breakdown how you can leverage technology within the three phases of the customer cycle in pre purchase, purchase and post purchase. This is a must listen episode for any business owner looking to have success over the next five years. Learn more about how you can start your business education journey: https://www.elitevitalitymastery.net---- Learn more about your ad choices. Visit megaphone.fm/adchoices
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Technology, friction & the customer experience
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