The Advice Gap

In Part 1 with Becketts Financial Services, Dominic McLoughney and James Thompson unpack the journey of building the firm from the ground up. From losing advisers and surviving the early years to scaling through culture, client experience, and strategic hiring.The conversation explores the turning points that shaped the business, why growth requires mindset shifts, and how they built a firm focused on exceptional client outcomes rather than sales targets or short-term wins.A candid discussion on leadership, ambition, partnerships, and what it really takes to grow a modern advice business.