The Care Experience: Live Perspectives on Care Experience

This episode is coming to you live from our semi-annual Care Experience Collaborative meeting. Joining us on stage are three incredible leaders whose work shapes patient and family centered care across our health system. We'll explore why Care Experience must be more than a project- it's a culture that empowers patients, families, and frontline teams to co-design safer, more compassionate care. We'll dive into practical tools like hourly nurse rounding, patient-family advisory councils, and multidisciplinary collaboration that can move the needle from "middling" to "remarkable" in patient experience scores. Listen in to learn more.