The day I found out that my team were b*tching about me on a private Whatsapp group

EPISODE · Apr 19, 2026 · 7 MIN

The day I found out that my team were b*tching about me on a private Whatsapp group

from The Start Up To Grown Up Podcast · host Heather Townsend

Do you cringe inside when someone calls you "the boss"? Have you been running your team more like a group of mates on a shared project than a group of people who need structure and leadership from you? And do you quietly wonder how many of your people problems are actually your problems to own?I share what I've learned that being a good technician is not the same as being a good boss, and that my resistance to stepping into that role was costing me dearly; in staff retention, in performance, and in my ability to scale my business. In this episode, I talk about the identity shift that every growing firm owner eventually has to make, and why it is harder than anyone warns you it will be.What you'll learn in the podcast episode:- Why your team are not telling you the truth - and why you have probably created the conditions for that to happen- Why your team want and need you to be The Boss- Why stepping into being the boss is a role you play, not a personality type you have to becomeRelated episodes:4 signs that an employee's performance has dropped (and what to do about it) https://startuptogrownup.substack.com/p/4-signs-that-an-employees-performanceThe real reason you keep hiring the wrong people https://startuptogrownup.substack.com/p/the-real-reason-you-keep-hiring-theHow to find the gems in your team https://startuptogrownup.substack.com/p/how-to-find-the-gems-in-your-teamWhat I wish I had known 3 years ago https://startuptogrownup.substack.com/p/what-i-wish-i-had-known-3-years-ago This question could solve your frustrations with scaling your business https://startuptogrownup.substack.com/p/why-its-time-to-become-the-leastUseful links:- sign up as a paid subscriber and use this link to get 20% off an annual membership of Start Up To Grown UpWelcome to a free podcast episode of Start Up To Grown Up: Your source for ideas, insights and tactics to take back control of your business and scale it sustainably and profitably by Heather Townsend, award-winning author of The Accountants’ Millionaires’ Club and Founder of The Accountants’ Growth ClubEach episode of the Start Up To Growth Up Podcast is based on my weekly Substack Article on the same topic. Head over to my substack to subscribe https://substack.com/@startuptogrownup so you never miss an article or episode again. Get full access to Start Up To Grown Up at startuptogrownup.substack.com/subscribe

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The day I found out that my team were b*tching about me on a private Whatsapp group

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