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Who is the Customer?

EPISODE · Nov 30, 2014

Who is the Customer?

from CRM Rocks · host Markus Erlandsson

Episode 23: Markus Erlandsson talks to Jukka Niiranen about Who is the Customer? The conversation starts with the lifecycle perspective and who could be your customer, who are your customer and who is no longer your customer. How do you then model that in Dynamics CRM and how do you think about leads vs customers. … Continue reading Who is the Customer? The post Who is the Customer? first appeared on CRM Rocks.

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Who is the Customer?

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