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Why is customer feedback great for colleagues?

EPISODE · Jan 15, 2023 · 23 MIN

Why is customer feedback great for colleagues?

from ReThink Productivity Podcast

Send us Fan MailClaire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues. The chat covers:Focusing on what can make a difference rather than the resultsHow do you get information and feedback into the hands of teams and team leaders to drive the change?How do you turn your CX programme into actionable insight that drives colleague and customer engagement?Not incentivising things that people can't influence  #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn 

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Why is customer feedback great for colleagues?

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