Why Your Company Needs a Robust Customer Success Program

In this episode of the Sales Hacker Podcast, we have Haydar Al-Saad, Founder of RevSetter, a customer success platform that helps companies raise their customer retention. Join us for an honest conversation about creating a customer success program to expand your business. What You’ll LearnMitigating churn by finding your happy customers and expanding with themProfiling your customer success teamsCustomer success investment as revenue generation Show Agenda and TimestampsAbout Haydar and RevSetter[02:05]Differences in retention platform features [08:18]Finding the right Customer Success people [15:32]Why Execution is more important than Innovation [19:29]Paying it forward [23:38]Sam’s Corner [26:08]The GTMnow Podcast The GTMnow Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth.Visit gtmnow.com for more episodes and other interesting content.