: GA3-240202501-AA1-EV02 - David Herrera

Hello, my name is David Herrera with technical file 2977509. My instructor’s name is John David Giraldo Botero, The name of the activity is ‘Audio’, where I describe attitudes, beliefs and work and academic responsibilities. In this audio, I will talk about my role in my workplace, as well as my beliefs, attitudes, and responsibilities in both my professional and academic life. I work in the IT support department of a company dedicated to 'clipping.' Clipping involves collecting and organizing media content from various sources such as TV, radio, and online platforms. As part of the IT team, my role is to ensure that the software, applications, and equipment we use for this process are working properly. I handle technical issues to make sure our work runs smoothly without any interruptions. In my job, I believe I have to be proactive and efficient when resolving technical problems. The work we do is time-sensitive, so any technical malfunction can cause delays. I must stay calm under pressure and act quickly to fix the issue. I also believe it’s important to communicate well with my colleagues. If there’s a problem, I should explain it clearly, and we must all work together to find a solution. I have to stay updated on the latest software and hardware trends to ensure the company’s systems run as smoothly as possible. At work, I must also be organized, as the nature of the work requires me to handle multiple tasks at once. I believe that good time management is key—whether it's responding to a client’s request or fixing a problem with one of our media tools. I have to prioritize tasks to avoid confusion and delays. I think that a good attitude toward problem-solving and teamwork helps make our work environment more efficient and productive. In my academic life, I believe it’s important to maintain a balance between my work and studies. I should always keep learning to improve my skills, especially in technology, since it evolves so quickly. I have to be disciplined about managing my time. For instance, I must dedicate time to study even after long workdays. I think this kind of discipline helps me succeed both at work and in my studies.