PODCAST · health
A Virtual View
by Upper Midwest Telehealth Resource Center
As a federally funded program of the Indiana Rural Health Association (IRHA), the Upper Midwest Telehealth Resource Center provides a comprehensive set of telehealth clinical and technical assistance services leveraged into products of lasting value to rural providers. Many of the resources found on the website are related to reimbursement and the development of sustainable telehealth programs. The UMTRC region encompasses the states of Illinois, Indiana, Michigan, and Ohio. We have created this podcast as an additional outreach tool for savvy individuals like yourself to assist you in learning more about access to healthcare, telehealth, and virtual visits.Visit our website at umtrc.org.
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Diabetes Distress and Burnout: Exploring Virtual Care Options
March 25th is Diabetes Alert Day! To learn more about diabetes, our host Danielle Renckly spoke with Mary de Groot, Ph.D., a Professor of Medicine at Indiana University School of Medicine on this month’s episode of A Virtual View. Tune in for an in-depth discussion about Diabetes Distress and Burnout, the impact of stigma on those with diabetes, and how telehealth and virtual care are a vital tool to support those with diabetes in our communities.
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Remote Patient Monitoring for Heart Health: Overcoming Rural Challenges and Building a Successful Program
Join us for a new episode of a virtual view! Danielle speaks with RN Sara Lewis, the Director of Cardiovascular and Metabolic Health Services at Major Health Partners, and NP Nicole Neisler to learn more about their work with remote patient monitoring and cardiovascular health. Tune in to learn more!
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Just Add One: Talking Practical Cancer Prevention in 2026
This Cervical Cancer Awareness Month join host Danielle Renckly along with two experts from the Indiana University Simon Cancer Center's Office of Community Outreach and Engagement for a candid conversation about practical ways to prevent cancer and how telehealth can help. Hear from Calvin Roberson, Director of Operations, and Mary Robertson, Prevention and Screening Program Leader, about small changes that can have a big impact on overall health.
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World AIDS Day in 2025: Utilizing Telehealth to Foster Connection
In this episode, Danielle is joined by Emily Brinegar and Jill Stowers from IU Health Positive Link to discuss the importance of World AIDS Day and how virtual care options can be used to overcome barriers and foster connections to better health.
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Using Digital Health to Quit: The 2025 Great American Smokeout
Join Danielle for a conversation with two experts on tobacco cessation – Natalie Rivich, the Director of Health Systems Change and Cessation Services at the Indiana Department of Health's Division of Tobacco Prevention and Cessation and Andrea Radford, the Senior Program Manager for Tobacco Control at the American Cancer Society. In preparation for the Great American Smokeout, we discuss how to quit, why it matters and how digital health can make all the difference.Resources Mentioned: American Cancer Society - Great American SmokeoutQuitlines by State: Indiana – Quit Now Indiana (QNI) or 1-800-784-8669Illinois - Illinois Tobacco Quitline (ITQL) or 1-866-QUIT-YESMichigan - Michigan Tobacco Quitlink or 1-800-784-8669Ohio - Ohio Tobacco Quit Line or 1-800-784-8669Read the UMTRC's monthly blog for more information - The Great American Smokeout: How to Quit and How Digital Health Can Help
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Health Literacy, Telehealth, and the Next Frontier of Rural Health
In this episode, Danielle sits down with Christina Hage, Plan President and CEO of Managed Health Services (MHS), to explore the vital role of health literacy in improving community health. Join us for a discussion of how digital health tools and telehealth are empowering patients to better understand and manage their own care — and how these innovations are helping to close health gaps in rural communities across the state.Learn more about telehealth and health literacy in our October UMTRC Blog, Making Telehealth Understandable for Every Patient: Health Literacy Strategies for Providers, and connect with us on LinkedIn and Facebook to stay updated on the latest in telehealth and digital health in your region and nationwide.
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What are the Telehealth Resource Centers?
In this episode of a Virtual View, Danielle talks to some experts from the National Consortium of Telehealth Resource Centers. Tune in for a discussion about what the consortium and individual TRCs do, their history, and what might be up next! Guests: Luke WortleyMicah KassahunAria Javidan
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TeleICU with Dr. Jeffrey Sadowsky
Danielle talks with Dr. Jeffrey Sadowsky, the CEO of Robotic Critical Care Services about TeleICU and the use of telehealth in hospitals. Tune in for a discussion about lessons learned during the COVID-19 Pandemic, the importance of telehealth as an access tool, and the ways we can keep patient care at the forefront of telehealth use.
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Investing in Rural Communities with Dr. Nichole Fifer
Danielle is joined by Dr. Nichole Fifer, the director of the Center for Regional Development at Bowling Green University. Tune for a discussion about the importance of broadband access and strategic planning to the health and well-being of rural communities.
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Physical Assessments and Telehealth Training with Heather Jones
In this episode, Danielle is joined by Dr. Heather Jones from the University of Michigan School of Nursing. Tune in for a discussion about the importance of physical examinations during telehealth appointments and why training developed by experienced professionals to extend providers' assessment capabilities is vital to the future of effective telehealth.For more information or to view the course described in the episode, visit the link today!
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Crossroads Partnership for Telehealth with Bryce Wray-Nelson
Danielle discusses the Crossroads Partnership for Telehealth with Bryce Wray-Nelson. Tune in for more information about this telestroke program and how telehealth is just one tool for promoting wellness in our rural communities.
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Telehealth and Provider Wellness with Alice Teall
Danielle talks with Alice Teall, an associate clinical professor at Ohio State University, about the importance of provider wellness. Tune in for a discussion about innovative methods using telehealth to promote wellness among both students and providers.
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Telehealth and Interpersonal Communication with Katie Mitchell
Danielle and Katie Mitchell, a doctoral candidate in the information and media program at Michigan State University, discuss research done on telehealth from a communications perspective. Tune in for a discussion about the challenges and opportunities that telehealth brings to interpersonal communication and exciting avenues for research that are just starting to be explored.
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Implementing Telehealth in Libraries with Kasia Hamann
Danielle talks with Kasia Hamann, a senior data coordinator with the Indiana Rural Health Association, about her involvement in creating the Telemedicine in Libraries (TIL): Pre-Implementation Workbook. Tune in for a discussion about the purpose of the workbook, the importance of alternative telehealth access points, and what it means to be a telehealth expert. Interested in the workbook? Learn more and check it out today!
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Virtual Care and Nursing Education with Veta Health
Danielle talks with Maggie Lajaunie and Blaire McElroy from Veta Health about their virtual care education series and how education for telehealth professionals is vitally important across the healthcare industry. Tune in for a discussion of telehealth on both sides of the pandemic, the utility of virtual nursing, and how training can be used to ensure patients receive the best possible care.
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Talking Telehealth with the UMTRC Team
Join the UMTRC staff for a conversation about the current and future state of telehealth. We chat about our expectations for 2024, what the future of telehealth might look like, and our hopes for the UMTRC going forward.
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Understanding Acute Care Telemedicine with Dr. Chris Gallagher
Danielle talks with Dr. Chris Gallagher, the CEO of Access TeleCare, about acute care telemedicine. Tune in for a discussion about the most effective ways to utilize telemedicine within hospitals and clinics, including a deep dive into building sustainable telehealth and centering programs around patient care.
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Remote Patient Monitoring and Virtual Care with Bernard Benassa
Danielle is joined by Bernard Benassa, a Senior Director of virtual care solutions at CareSimple, for a discussion about the latest updates in remote patient monitoring (RPM). Tune in for a discussion about building sustainable virtual care programs, building on lessons learned during the COVID-19 Pandemic, and what the future might hold for RPM.
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InROC MAT with Amnah Anwar
Danielle and Amnah talk about the IRHA's new InROC MAT program - a program designed to connect rural communities with medication assisted treatment (MAT) for those with substance use disorder (SUD). Tune in for a discussion of working with the importance of working with community partners, changing how we think about substance use disorder, and the role telehealth can play in SUD treatment.
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How to Be a Telehealth Advocate with Albert Ferreira
Danielle talks with Albert Ferreira, a telehealth director and advocate, about the importance of telehealth in the current healthcare landscape and how to work with healthcare professionals to be an effective telehealth advocate. Tune in for a discussion of why working with clinical champions matters, what telehealth research can do for providers and patients, and how telehealth can be a tool to promote health equity and access.
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Telehealth Prescribing with Dr. Beju Shah
Danielle speaks with Dr. Beju Shah with doxy.me about his experiences in telehealth. Tune in for a discussion about the opportunities and challenges of telehealth prescribing and the importance of being a lifelong learner when providing telehealth. Learn more about the Telehealth Success Institute from doxy.me.
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Introducing Luke Wortley
Danielle talks with the new director of the Upper Midwest Telehealth Resource Center, Luke Wortley. Tune in for a discussion about the goals, priorities, and future of the UMTRC!
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Telehealth from a Legal Perspective with Kaytie Ravega
Danielle talks with Kaytie Ravega, a healthcare attorney with Quarles & Brady LLP about the legal side of telehealth. Tune in for a wide-ranging discussion about legal considerations around telehealth, including discussing upcoming changes to telehealth prescribing.
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Understanding the Importance of Digital Equity with Eliza Brader
Danielle talks with Eliza Brader, a digital equity specialist and director and co-founder of Just Us Civil Rights. Tune in for a discussion about what digital equity is and why planning is a vital part of intersectional digital and health equity.
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Utilizing Libraries as Mental Health Hubs with iMPROve Health
Danielle talks with the team behind the Libraries as Mental Health Hubs program at iMPROve Health. Tune in for a discussion about the current state of the program, the practical realities of working with community health partners, and how to build similar programs in your community. iMPROve Health, formerly known as MPRO, is Michigan’s designated Quality Improvement Organization (QIO). As a nonprofit organization, they have more than 38 years’ of experience improving healthcare across the continuum of care using evidence-based and data-driven logic. They also have extensive experience completing thoughtful and impartial utilization reviews, peer reviews, and dispute resolution. Learn more about iMPROve Health at https://www.improve.health/
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Digital Equity and the Indiana Digital Equity Taskforce with Cheyanne Geideman
Danielle talks with Cheyanne Geideman from the Purdue Center for Regional Development about the Indiana Digital Equity Plan, how you can get involved, and why digital equity is so important to healthcare and public health.Visit the website for more information about the Indiana Digital Equity Plan and how you can be involved! Dates of the upcoming solution sessions are below: July 11 – Delphi (Wabash & Erie Canal Center: 1030 N Washington St)July 13 – Columbia City (Indian Springs Carver Center: 1692 S Sr 9)July 25 – Indianapolis (Fort Ben Golf Resort – Blue Heron Ballroom: 6002 North Post Road)August 1 – Marshall (Turkey Run State Park – Lusk Room: 8102 Park Rd)*August 3 – Huntingburg (Huntingburg Event Center: 110 East 14th Street)August 15 – Nashville (Abe Martin Lodge – Melodeon Hall: 1405 Indiana 46)*All solution sessions are from 5-7 p.m. Eastern time - you can register for sessions here!
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The Importance of Connectivity with Ali Levorsen
Danielle talks with Ali Levorsen from PulseWrx about the Lifeline Wireless Program and Affordable Connectivity Program. Tune in a discussion about what these programs can do for those lacking connectivity and why it's so vital for people to have the ability to get connected.
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Utilizing Remote Communications Technology in Research with Rossmary D. Marquez
Danielle speaks with Rossmary D. Marquez, MPH about the practical realities of using remote communications technology for research as well as the unique opportunities that researching remotely can have when reaching vulnerable populations.
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The Future of Telehealth and Healthcare with Arthur Cooksey
Danielle talks with Arthur Cooksey, the Founder and CEO of Let's Talk Interactive, Inc. about how emerging technologies and increased connectivity will impact the future of telehealth and healthcare.
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Because You Matter with Dr. John Keesler and Dr. David Wilkerson
Danielle is joined by John Keesler, Ph.D., MSW, LMSW and David Wilkerson, Ph.D., MSW to discuss Indiana University's Because You Matter program. Tune in for an overview of how the Because You Matter program provides resources and support as well as a discussion of the best ways to partner with rural communities to develop new programs. Resources mentioned in this episode: Because You Matter: Rural Telehealth & WellbeingSocial Work in an Online World: A Guide to Digital PracticeDo you want to be on A Virtual View? Reach out and let us know!
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Understanding the Importance of Telehealth Research with Dr. Jessica Simacek
Danielle talks with Dr. Jessica Simacek, the Director of the ICI-led TeleOutreach Center and the TeleOutreach Research Core at the Masonic Institute for the Developing Brain, about her work in telehealth research. Tune in for a dicussion about why telehealth research is a vital part of the healthcare landscape and what the role of telehealth should be when improving access to care for children with developmental disabilities or complex communication needs and their families. Do you want to be on A Virtual View? Reach out and let us know!
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Provider Shortages and Credentialing with Amy Otto and Dominique Roberson
Danielle talks with Amy and Dominique from VirtualMed Staff about how provider shortages can be alleviated through telehealth and hybrid care. They also discuss the ways the basics of telehealth credentialing and licensure how they help and hinder healthcare systems and providers. Do you want to be on A Virtual View? Reach out and let us know!
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Understanding Technology Transfer Centers with Sherrie Nichols
Danielle talks with Sherrie Nichols from the Great Lakes Mental Health Technology Transfer Center Network (MHTTC) about the services that the MHTTC provides. Tune in to hear more about how training and process improvement can be used to to modernize and improve behavioral health. Connect with A Virtual View on our website today!
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Connecting Rural Communities with Behavioral Health with Kathy Walker
In the first episode of our third season, Danielle discusses the Healthy Minds, Healthy Lives Program with its director, Kathy Walker. Tune in for a discussion of how rural communities can connect with behavioral health care. Connect with A Virtual View on our website today!
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Introducing Amnah Anwar
As a special feature to close out season 2 of A Virtual View, we are excited to introduce the UMTRC's new Director Amnah Anwar. Amnah shares a little bit about herself, and her career, and gives us a peek into the future of telehealth. We have excellent guests lined up for season 3 of A Virtual View, stay tuned for the first episode coming in February 2023
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Suicide Prevention and Stigma Reduction with Dr. Alison Arnold
Danielle speaks with Dr. Alison Arnold, the Director Interdisciplinary Center for Community Health & Wellness at Central Michigan University (CMU). In this episode we discuss CMU's Preventing Suicide in Michigan Men (PRiSMM) program and how we utilize telehealth to address mental health disparities and increase access to care.
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Legal Challenges and Healthcare with Sarah Swank
Danielle speaks with Sarah Swank, a nationally noted healthcare and health equity attorney and policy advisor with Nixon Peabody LLP. In this episode, we discuss the legal and ethical complications that come with telehealth, artificial intelligence, and the future of healthcare.
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RPM and Telehealth with Shuo Qiao
Danielle speaks with Shuo Qiao from Moving Analytics about remote cardiac rehabilitation. Tune in for a discussion of emerging healthcare technology and a look at how we can use data to inform important healthcare decisions.
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Telehealth Training and Technology with Raymond Barrett
Danielle speaks with Raymond Barrett , CEO of the Telehealth Certification Institute, LLC about tele-behavioral health and the importance of telehealth training. Join us for a discussion of the present state of telehealth training and a look at what the future of telehealth might look like.
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Remote Patient Monitoring with Mark Russell and Janson Lanier
Danielle speaks with Mark Russell and Janson Lanier from Vitalograph about Remote Patient Monitoring (RPM) and Respiratory Diagnostics. Tune in for an overview of specialty RPM devices and a discussion of how they can be used to monitor chronic and acute conditions.
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Mental Health with Marni Stahlman
Cam speaks with Marni Stahlman, the President and CEO of the Mental Health Association of Central Florida, in this collaboration between a Virtual View and the Telehealth Unmuted podcast. Marni is a passionate advocate for the de-stigmatization of mental health care and works to advocate for and provide care to individuals who require mental health and behavioral care. Tune in to hear a discussion about the changing perception of mental health after the COVID-19 pandemic, the impact of social determinants of health, and how telehealth might be involved in the future of mental health care.
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Remote Patient Monitoring with Bernard (Bernie) Benassa
coming soon...
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Medication Management, Drug Interactions, and AI with Varun Goyal
Danielle and Cam speak with Varun Goyal, CEO of Illuminate Health. Varun talks about how better medication management via tele-pharmacy decreases adverse reactions to medications, the future of tele-pharmacy, and the applications of Artificial Intelligence in the field. “I think in terms of the future of telehealth it is going to be the mix of a hybrid care model based on preferences on the provider and patient side, clinical protocols, insurance companies, and reimbursement of course will have a role there. But talking about the future can’t be truly complete without mentioning AI. How do we customize the time with a pharmacist? How do we let technology make the first pass and have pharmacists really focus on what needs to be done?”
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Rural Health and Health Equity with Tim Putnam
Today Cam speaks with Dr. Tim Putnam about Health Equity and Rural Health. Tim served as a CEO of a rural hospital in Indiana for several years and served on the COVID-19 Equity Taskforce. Tune in to hear about some of the challenges rural communities face, how rural communities can address health equity concerns, and learn why health equity is important.
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Internet Availability with Chris Hutchings
In this episode,Cam talks to Chris Greene Hutchings to talk about Internet Availability and Broadband. Tune in to hear about why broadband is the super social determinant of health, what healthcare organizations can do to improve internet access, and resources for Michigan.“I see the lack of access to the internet as a brick wall.I believe we're at an important time in history right now. we can make investments and we can do the hard work of bringing the right people together and having the right conversations and we can create a foundation that will bring returns to generations that go beyond us. You can do more than you think is possible. Healthcare can be such an inspiring voice for people to come together and make it happen”Have any questions or topics you'd like us to cover? Want to be a guest on our podcast? Contact us HERE!Resources Mentioned in this Episode:Michigan MoonshotEducational Series WebinarsBroadband FrameworkMichigan Broadband SummitTelehealth Equity CoalitionInsure the Uninsured Project:Broadband for Health BasicsTelehealth Resource Center: December 2021 Heartland podcast episode UMTRC resources on broadbandRural Health Information Hub(search term: Internet)
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Telepharmacy with Stephanie Hyslop
In this episode,Cam talks to Stephanie Hyslop PharmD to talk about Telepharmacy. Tune in to hear about the benefits of telepharmacy services, how to mitigate risk, and how to improve patient education through telehealth.“I think that patients want something more convenient. They don't want a disruption in their daily workflow. They don't want to have to take extra time off of their workday just to find time to, meet with a pharmacist or even their primary care providers.”Have any questions or topics you'd like us to cover? Want to be a guest on our podcast? Contact us HERE!Transcript:Coming Soon
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Navigating Telehealth with Dr. Jonathan Neufeld
In this episode,Cam talks to Dr. Jonathan Neufeld to talk a bit about Navigating Telehealth. Tune in to hear about telehealth advancement, how telehealth improves the quality of care, the reimbursement landscape, and the ideal mix of telehealth and in-person care.“I think that what we're finding with regard to quality, is that yes, there are things you can't do in a telemedicine encounter. But, you can do more than you think. And if you use telemedicine to do the things that you can do, you end up getting an awful lot of care, taken care of for way lower cost and with way more convenience.”Have any questions or topics you'd like us to cover? Want to be a guest on our podcast? Contact us HERE!Transcript:Coming Soon
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Artificial Intelligence with Jessica Devine
In this episode This week, Cam talks with Jessica Devine from the UMTRC and the Indiana Rural Health Association. Applications of Artificial Intelligence, misconceptions, the need for diversity, and how to get started in AI are discussed in detail. "It is critical to include different groups of people in conversations to make sure that any limitations have been considered long before the technology shows up and people realize that it isn't working how we want it to or it isn't accomplishing what it was intended to do."Have any questions or topics you'd like us to cover? Want to be a guest on our podcast? Contact us HERE!Transcript:Coming Soon
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The Evolution of Telehealth and Sustainability with Billy Sample & Scott Simmons
In this episode This week, Cam talks to Scott Simmons and Billy Sample, about their extensive experience in telehealth. The evolution of telehealth, how gaps in care are filled by utilizing telehealth, and how to make telehealth programs successful are discussed in detail. "[Telehealth is] disruptive. Those sorts of changes you're talking about are disruptive or even destructive to traditional models." -ScottHave any questions or topics you'd like us to cover? Want to be a guest on our podcast? Contact us HERE!Transcript:Coming SoonResources Mentioned in this Episode:Hospital CEOs' No. 1 concern is staffing for 1st time in 17 years (beckershospitalreview.com)Guest Biographies: Scott Simmons: [email protected]. Eng Healthcare Lead, Poly AmericasFellow of the American Telemedicine AssociationScott has 30 years of experience in telehealth in the government, academic, and commercial sectors. He has a broad base of telehealth experience, including systems engineering, project management, program management, product management, training, research, evaluation, and leadership. Immediately prior to joining Poly, Scott was the Chief Telemedicine Architect for Medweb, where he advised the product development team on product and service features and functionality, collaborated with the sales team on strategic sales, provided training and telemedicine business and program development services for new clients, and developed and implemented go-to-market strategies and programs for telemedicine products and services.Billy Sample: [email protected] Billy Sample has recently accepted a new position with Poly (formerly Plantronics and Polycom) as the Lead Telehealth Advisor, with a focus on Rural Telehealth Expansion. As a subject matter expert, Mr. Sample will be utilizing his practical knowledge gained through experience to assist organizations across the country to build effective and sustainable telehealth programs.• A Decade worth of practical Rural Telehealth experience. Strong knowledge of the landscape of rural telehealth to include the challenges and successes of making a rural telehealth program work.• Extensive knowledge in healthcare peripheral integration with telehealth equipment.• Experience with multiple grant programs for Telehealth funding opportunities.• Experience with workflow modifications for effective use of telehealth in day-to-day operations.Special Thanks:Host: Cameron HiltEditor: Triston Yoder
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ABOUT THIS SHOW
As a federally funded program of the Indiana Rural Health Association (IRHA), the Upper Midwest Telehealth Resource Center provides a comprehensive set of telehealth clinical and technical assistance services leveraged into products of lasting value to rural providers. Many of the resources found on the website are related to reimbursement and the development of sustainable telehealth programs. The UMTRC region encompasses the states of Illinois, Indiana, Michigan, and Ohio. We have created this podcast as an additional outreach tool for savvy individuals like yourself to assist you in learning more about access to healthcare, telehealth, and virtual visits.Visit our website at umtrc.org.
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Upper Midwest Telehealth Resource Center
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