PODCAST · business
ABA Business Leaders
by Stephen Smith
Join us as we dive deep into the world of Applied Behavior Analysis (ABA), exploring real-world challenges and practical strategies to improve the quality, ethics, and sustainability of ABA services. Hosted by April & Stephen, the team behind 3 Pie Squared, each episode brings actionable insights for practice owners, clinicians, and leaders in the field—whether you’re just getting started or scaling your business.Expect candid conversations, expert interviews, and honest advice about supervision, billing, hiring, training, compliance, and more. Our goal? To help you build an ABA practice that serves clients ethically and effectively—while supporting your team and growing your business with purpose.🔗 Learn more about our courses, handbooks, and consulting services at <a rel="noopener noreferrer nofollow" href="http://www.3piesquar
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7 Common Mistakes When Starting an ABA Business
Starting and scaling an ABA business can feel straightforward at first, but the hidden mistakes can cost you time, money, and long-term growth. In this episode of the ABA Business Leaders Podcast, hosts Stephen Smith and April Smith break down 7 of the biggest mistakes ABA business owners make when starting their practice, and how to avoid them before they become expensive problems. Drawing from their experience building, scaling, and successfully exiting a seven-figure ABA practice through 3 Pie Squared, Stephen and April share practical guidance for business owners who want to build a stronger, more sustainable company from day one. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/LLpAHCXUN8 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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ABA CEO Moms
What does it really look like to lead an ABA business while also navigating motherhood? In this special panel episode of the ABA Business Leaders Podcast, April Smith is joined by Tiffany Remy, Amarilys Morales, Corinne Mercer, and Jess Marken for an honest conversation about the realities of being both a mom and the CEO of an ABA Business. From unexpected challenges and the constant mental load, to learning how to ask for help and intentionally designing an ideal week, this episode explores the practical and emotional side of balancing leadership, family, and personal wellbeing. The panel also shares candid stories about what surprised them most when stepping into both motherhood and entrepreneurship, how they manage the never-ending workload that comes with both roles, and why protecting time for yourself is essential. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/LLpAHCXUN8 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Red Flags in ABA
ABA Business Leaders Rewind: Red Flags in ABA Service Providers This throwback episode, Stephen and April break down the biggest warning signs to watch for when working with service providers who support ABA businesses. From vendors operating without clinician input to those charging fees that don’t align with value, this episode sharpens your ability to vet partners effectively. They also cover why broad, unfocused service offerings, lack of referrals, and hard selling tactics should raise immediate concerns. You’ll walk away with practical questions to ask before committing, plus insight into how 3 Pie Squared evaluates vendors to protect both clinical quality and business performance. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links ABA Business Leaders Support Group: https://forms.office.com/r/LLpAHCXUN8 Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen: https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips
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Building an ABA Practice Without Losing Your Soul
In this episode, hosts Stephen Smith and April Smith celebrate the release of Stephen’s new book, ABA Business Leaders Guide: How To Start, Grow, and Sustain an ABA Practice Without Losing Your Soul.Stephen shares candid reflections on the writing process, the anxiety that comes with putting your ideas into the world, and why having a clear vision is non-negotiable if you want to build something sustainable in the ABA space. 🔑 Key Takeaways Why most ABA businesses fail to scale sustainably—and how to avoid it The internal challenges (self-doubt, fear, imposter syndrome) that leaders don’t talk about How to define a business vision that actually guides decision-making The philosophy behind building a business without “losing your soul” Lessons learned from writing a book while running a business What’s next, including plans for a companion book and future resources Pre-order your copy now:Apple: https://books.apple.com/us/book/the-aba-business-leaders-guide/id6755113017Amazon: https://a.co/d/0hgLukNm🚀 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs SILNAhttps://www.silnahealth.com/?ref=3Pie#get-started ABA Business Leaders Guide (Book) https://www.amazon.com/dp/B0XXXXXXX Stephen Smith on LinkedIn https://www.linkedin.com/in/stephensmith 3 Pie Squared Official Website https://3pisquared.com Discord Support Group https://discord.gg/yourgroup 📞 Have a Question? Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432
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ABA Business Stories with Rick Kubina
Coming Soon: Stephen Smith’s New Book Stephen’s upcoming book is almost here packed with practical insights for ABA business owners looking to grow with clarity, integrity, and strong operational foundations.Pre-order your copy now:Apple: https://books.apple.com/us/book/the-aba-business-leaders-guide/id6755113017Amazon: https://a.co/d/0hgLukNmRelease Date: May 12, 2026If you're serious about building a sustainable, ethical, and profitable ABA business, this is a must-read.In this episode, Stephen and April Smith sit down with Rick Kubina to explore some of the most pressing and complex topics facing the ABA field today, including the rise of artificial intelligence. Rick Kubina is a professor, researcher, author, and entrepreneur whose work sits at the intersection of behavior science, education, and technology. Since joining Penn State University in 2000, he has taught courses in reading, applied behavior analysis, instructional design, and more—while mentoring doctoral students who have gone on to shape the field globally. Stephen, April, and Rick unpack: The appropriate role of AI in clinical environments Where AI can drive efficiency without compromising care The ethical boundaries every ABA leader must understand How business incentives can quietly shape clinical decisions Why human connection remains the core asset in ABA This episode is both a strategic lens for business owners and a grounding conversation for clinicians navigating rapid change. Sponsor This episode is brought to you by MarginKeepers, helping ABA business owners take control of their financials with clarity and confidence. Resources & Links MarginKeepers: https://3piesquared.com/business-affiliate/MarginKeepers Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen: https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Have a Question? Have a question for Stephen and April? 📞 Call the ABA Business Leaders Hotline: (737) 330-1432
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April Fools'
In this April Fool’s–themed episode, Stephen and April Smith are joined by a panel of ABA owners – Chris, Jennifer, Alecia Barrett, & Mallory Stinger - sharing their most unbelievable (but very real) stories from running an ABA business. From insurance nightmares to staff issues and difficult audits, the conversation balances humour with practical takeaways. At its core, it’s about staying grounded, trusting your instincts, and leading with clarity when situations get messy. ☎️ Have a Question? Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 🔗 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Buying and Selling an ABA
In this episode, Stephen and April sit down with Alex Veach, founder of Agenda Health, to break down what it looks like to buy or sell an ABA business. From understanding valuations to navigating the emotional and operational challenges of a sale, this conversation gives a practical look at a process many owners think about, but few fully understand. Alex shares insights from the transaction side of the industry, highlighting what makes a business attractive to buyers, what slows deals down, and how owners can position themselves for a successful exit or acquisition. Sponsored By Office Puzzle This episode is brought to you by Office Puzzle. Simplify your back-office operations and get the clarity you need to scale your ABA business. Try it free for 30 days: officepuzzle.com/3ps Have a Question for Stephen & April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Self Care in ABA
In this episode, Stephen and April Smith sit down with Josh Levine, co-founder of Momentum, for a conversation about burnout, leadership, and the role of self-awareness in the ABA field. Josh shares how a simple habit of daily reflection helped him grow as a clinician and develop a mindset focused on continuous improvement rather than perfection. The discussion explores the emotional side of behavioral work, from overcoming negative self-talk to recognizing how burnout affects business owners, staff, and clients alike. Stephen, April, and Josh also talk about the importance of trust, delegation, and hiring team members who align with your organization’s values. The episode closes with a powerful reminder that meaningful change in leadership starts internally. When clinicians and business owners prioritize self-awareness, compassion, and personal growth, it creates healthier teams and better outcomes for the families they serve. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links SILNA https://www.silnahealth.com/?ref=3Pie#get-startedABA Support Group for Business Owners https://forms.office.com/r/cigPR8wFFC Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Audit Anxiety in ABA Businesses: Lessons Every Owner Needs to Hear
Audit anxiety is one of the most common — and least talked about — pressures facing ABA business owners. Hosts Stephen and April, joined by Alecia Barrett from A. Barrett Academy LLC, share candid stories about the audits they personally went through, including moments when accusations of fraud and recoupment demands threatened their stability. These stories highlight an important truth for ABA owners: audits are stressful, but they’re also manageable when you understand your rights and keep strong documentation. They also walk through what happens when insurers raise fraud concerns, how to respond to recoupment demands, and the importance of preparing long before an audit begins. Clean documentation, consistent systems, and proactive processes can make the difference between a stressful review and a business-threatening crisis. If you’ve ever felt the weight of compliance anxiety or worried about what an audit might uncover, this episode offers reassurance, practical guidance, and real-world lessons from leaders who have navigated these challenges themselves. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links MarginKeepers: https://3piesquared.com/business-affiliate/MarginKeepers Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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ABA Business Leaders and Work-Life Balance
In this solo episode, April Smith takes a direct and nuanced look at burnout in the ABA industry, and challenges the way we talk about it. Rather than accepting burnout as an inevitable byproduct of leadership, April explores the illusion of burnout and how it shows up specifically for ABA business owners. She unpacks the subtle ways leaders can feel trapped: by their standards of excellence, by financial pressure, and by the belief that exhaustion is simply “part of the job.” This episode goes beyond surface-level self-care advice. April examines how a lack of operational options—limited margin, no leadership depth, unclear systems—creates the emotional experience we label as burnout. When you don’t have choices, everything feels heavy. When you can’t step away, every problem feels personal. If you’re an ABA owner who feels constantly behind, stretched thin, or questioning the reason you built your business, this conversation will resonate. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Free ABA Business Leaders Support Grouphttps://forms.office.com/r/cigPR8wFFCBusiness Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips
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Why Are Prior Authorizations in ABA Changing?
In this episode of the ABA Business Leaders Podcast, April and Stephen discuss the evolving landscape of prior authorizations in ABA with Jeff Morelli from Silna Health. SILNA handles prior-authorizations using the power of AI, all designed specifically for ABA Businesses and their workflows. They explore the challenges faced by clinicians due to administrative burdens and how technology, particularly AI, is reshaping the reimbursement process. Jeff introduces Silna's Predictive Document Intelligence, which aims to streamline authorizations and reduce denial rates. The conversation highlights the importance of efficient systems in ABA practices, the financial risks associated with denied authorizations, and the need for delegation and resource utilization to enhance clinician focus on patient care. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links SILNA: https://www.silnahealth.com/?ref=3Pie#get-started Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips
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️ Artificial Intelligence in ABA
In this episode, Stephen and April sit down with Dr. David J. Cox, a uniquely cross-disciplinary thinker whose work spans behavior analysis, bioethics, behavioral economics, and data science. With formal training from Union Graduate College, a PhD from the University of Florida, and post-doctoral work at the Johns Hopkins University School of Medicine and the Insight Data Science Fellowship, David brings a rare lens to one of the most pressing conversations in ABA today: What does AI mean for clinical quality, professional judgment, and business leadership? Having worked in behavior analysis since 2006 as a clinician, academic, technologist, and researcher—with more than 70 peer-reviewed publications—David helps unpack the signal vs. noise around artificial intelligence and its real implications for BCBAs and the organizations they lead.📞 Have a Question for Stephen & April? Call the ABA Business Leaders Hotline: (737) 330-1432 Sponsored by Office Puzzle This episode is sponsored by Office Puzzle, an all-in-one practice management software built to streamline workflows, simplify data collection, and help ABA practices operate more efficiently from intake to billing. With intuitive tools and an easy learning curve, teams can spend less time on administrative work and more time on client care. Join our ABA Business Leaders Support GroupSign up here (free) https://forms.office.com/r/cigPR8wFFC 🔗 Resources & Links Office Puzzle https://3piesquared.com/business-affiliate/office-puzzle ABA Business Leaders Support Group for FREE: https://forms.office.com/r/cigPR8wFFC Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_TipsABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Valentines Episode - Couples as Co-owners Panel
ABA Business Leaders Podcast Stephen and April Smith are seasoned ABA entrepreneurs who built, scaled, and successfully exited a seven-figure ABA practice. Now, through 3 Pie Squared, they help other ABA business owners grow sustainable, values-driven companies without burning out or losing sight of what matters most. In this Valetines Day special episode, Stephen and April explore what really happens when couples build ABA businesses together. They are joined by a select panel of couples in business together in the ABA industry: Jes Pape & Chris Robinson- AByay Jessica Harrison & Joshua Harrison – ENC ABATasneem Ramey - Summit Collaborative Care If you’re in business with your partner (or considering it) this episode offers practical insight grounded in real-world experience. Join our ABA Business Leaders Support Group for Couples 💬 Interested? Sign up here : https://forms.office.com/r/LLpAHCXUN8 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Have a Question for Stephen and April? Call the ABA Business Leaders Hotline: 📞 (737) 330-1432
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Aligning Values and Growth in ABA Businesses
In this episode, Stephen and April Smith of 3 Pie Squared explore how values shape decisions, culture, and growth in ABA businesses. Drawing from their experience building and exiting a seven-figure practice, they discuss aligning goals with values, learning from mistakes, and turning abstract principles into actionable business practices. Stephen and April also highlight the role of teams in upholding values through trust, communication, and accountability, and share how 3 Pie Squared introduced a new value to reflect their evolving business. Whether you are starting, scaling, or preparing your ABA practice for exit, this episode offers actionable insights for integrating values into leadership, operations, and financial strategy to drive ethical, sustainable growth. Sponsored by MarginKeepers This episode is sponsored by MarginKeepers, a full-service accounting firm specializing in ABA businesses. MarginKeepers helps practice owners maintain financial clarity so their values can be upheld in daily operations and long-term strategy. Have a question for Stephen and April? 📞 Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links MarginKeepers: https://3piesquared.com/business-affiliate/MarginKeepers Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen: https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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ABA Practice Management Software: Why You Need It and What to Look For
ABA Practice Management Software: Why You Need It and What to Look For Running an ABA practice and delivering great clinical care go hand in hand with efficient systems and reliable software. In this episode of ABA Business Leaders, Stephen and April Smith sit down with Charlene Kurth, Chief Operating Officer at Office Puzzle, and Hailu Jardines, CEO of Office Puzzle, to unpack why practice management software (PMS) is a crucial tool for scaling your ABA business, and how the right platform can directly impact efficiency, compliance, and long-term enterprise value. Together, they explore the evolution from pen-and-paper operations to fully integrated systems, common mistakes practice owners make when selecting software, and what to look for if you’re considering switching platforms. The conversation also dives into Electronic Visit Verification (EVV), scalability challenges, and why your PMS plays a critical role if you plan to one day sell your practice. Whether you’re just getting started or managing a multi-location organization, this episode offers practical insight into aligning your technology with your business goals. 📞 Have a Question for Stephen & April? Call the ABA Business Leaders Hotline: (737) 330-1432 🔗 Resources & Links Office Puzzle Affiliate Link https://3piesquared.com/business-affiliate/office-puzzle Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Back to Basics: One Decision That Moved the Business Forward
In this episode of the ABA Business Leaders Podcast, April Smith, co-founder of 3 Pie Squared, hosts an expert panel discussion featuring: Alecia Barrett BCBA, COBA, LSW and owner of A. Barrett Academy, LLC located in Holland Ohio Brooke Schneider, M.S.Ed., BCBA, LBA is the Founder and Clinical Director of Orange Pediatric Therapy, which she opened in 2015 Mallory Stinger, BCBA, CEU Coordinator, IEP Advocate, Sleep Consultant. Mallory has been in the field since 2010. Jennifer Helten, the CEO and Founder of Unique Pathways LLC. The panel explores the risks of micromanagement, the challenge of delegating before you feel “ready,” and why most owners are never fully prepared for the next level of scale. Plus, each founder answer one of the most pressing questions ABA Business Owners ask: What one move can I make to drive my business forward? Key themes include: Identifying decisions that unlock operational momentum rather than adding complexity Letting go of control without sacrificing quality or outcomes Choosing your “hard” as a business owner and accepting that growth always comes with trade-offs The long-term impact of training, developing, and growing alongside your BCBAs Why background work and infrastructure matter just as much as visible leadershipHave a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Join our ABA Business Owner Support Group here for Free: Sign up here Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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ABA Business Leaders Support Group
In this special panel episode of the ABA Business Leaders Podcast, host April Smith, co-founder of 3 Pie Squared, is joined by Jennifer Helten and Mallory Stinger for a candid, wide-ranging conversation about the realities of owning and leading an ABA business. Together, they explore the emotional, operational, and leadership challenges that show up once you step into ownership. From guilt and over-responsibility to delegation, boundaries, and the constant pressure of “everything being a priority.” The discussion also introduces the ABA Business Leaders Support Group, a new monthly space designed specifically for ABA owners who want connection, clarity, and support from peers who truly understand the role. This episode is sponsored by SILNA, the leading care readiness platform and AI-driven prior authorization management tool, helping ABA organizations reduce administrative burden, improve authorization workflows, and focus more time on delivering care. Learn more about SILNA here: https://www.silnahealth.com/?ref=3Pie#get-started What You’ll Learn in This Episode Common emotional and operational crossover experiences amongst business owners, regardless of size or location How owner guilt shows up day-to-day Why “if everything is a priority, nothing is a priority” increases your risk of burnout as an ABA Business Owner Practical insights on delegation, time audits, and letting go of tasks that no longer serve your role The emotional process of mourning tasks after delegating them Parallels between parenting and running an ABA business, including boundaries and time off Have a Question for Stephen and April? Call the ABA Business Leaders Hotline: 📞 (737) 330-1432 Resources & Links ABA Business Leaders Support Group https://forms.office.com/r/cigPR8wFFCBusiness Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Episode Sponsor — SILNA https://www.silnahealth.com/?ref=3Pie#get-started
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Back to Basics – HIPAA 101
Back to Basics – HIPAA 101 In this episode of the ABA Business Leaders Podcast, Stephen and April Smith of 3 Pie Squared return to fundamentals, breaking down HIPAA through the lens of real operational decisions ABA owners face every day. They are joined by Nandy Bo, Cybersecurity Expert from Cyber Swiss Army Knife Squad. From device security and Wi-Fi risks to IT systems, policies, and staff practices, this conversation is designed to help you identify vulnerabilities before they become liabilities. You’ll hear practical guidance on encrypted devices, bring-your-own-device policies, iPads in ABA clinic settings, cloud systems, and remote monitoring tools. The discussion also explores scalable IT recommendations for small and mid-sized ABA practices, including penetration testing, multi-factor authentication, and how to evaluate whether a platform is genuinely HIPAA-compliant. Whether you are just getting started or reassessing your current systems, this episode provides a clear, actionable framework for strengthening HIPAA compliance across your organization. Episode Highlights What HIPAA means for ABA business owners The risks of unsecured devices, public Wi-Fi, and poor systems Bring-your-own-device policies in clinical environments Best practices for ABA document storage and access IT system recommendations tailored to ABA practices iPads, cameras, and remote technology in your ABA clinic Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Need Nandy’s Help? Check out Cyber Swiss Army Knife - https://3piesquared.com/business-affiliate/cyber-swiss-army-knife-squad Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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Back to Basics: Planning The End From The Start
In this episode of the ABA Business Leaders Podcast, hosted by Stephen and April Smith of 3 Pie Squared, the conversation focuses on one of the most overlooked elements of long-term success in an ABA business: exit planning. Drawing from their experience building, scaling, and exiting a seven-figure ABA practice, Stephen and April explain why your exit strategy should be considered from day one, not as an afterthought. Throughout the episode, Stephen and April break down how exit planning directly impacts financial security, operational decision-making, and business scalability. They also share personal stories about how defining your “why” as a founder can make it significantly easier to shape a clear and intentional exit strategy. What You’ll Learn in This Episode Why having a defined exit plan is essential for long-term success How exit planning supports financial security and smoother transitions The link between exit strategy and confident, strategic decision-making Key factors that influence a successful and profitable exit Why early-stage ABA business owners should prioritize exit planning How understanding exit options influences daily operations and growth Practical insights from Stephen and April based on real-world experience How clarifying your personal “why” helps simplify exit planning This episode is essential listening for ABA business owners who want to build with intention, reduce uncertainty, and maximize the long-term value of their practice. This episode is sponsored by MarginKeepers, a full-service accounting firm that specializes in supporting ABA businesses: https://3piesquared.com/business-affiliate/MarginKeepers Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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How to Create Company Culture and Support Your ABA Practice Staff
In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith of 3 Pie Squared break down what it really takes to create a healthy, sustainable company culture while supporting staff at every stage of an ABA practice’s growth.Drawing on their experience building, scaling, and exiting a seven-figure ABA organization, Stephen and April share practical guidance for founders and leaders who want to align values with business realities, course-correct when needed, and intentionally shape the workplace experiences of their teams. Joined by Cortney and Chris of Keene Perspectives, the conversation explores hiring, retention, leadership responsibility, and the long-term impact ABA business owners have on their staff, many of whom are entering the workforce for the first time.This episode is especially valuable for startup owners, growing practices, and established leaders navigating team dynamics, post-COVID culture shifts, and the balance between mission-driven work and operational sustainability.Episode HighlightsStarting Without PerfectionEstablishing Your “Why” and Early AlignmentCourse Correction as a Leadership SkillBalancing Values With Business DecisionsHiring for Both Objectivity and FitRetention, Culture, and Workplace ImpactHave a question for Stephen and April?Call the ABA Business Leaders Hotline: (737) 330-1432Resources & LinksBusiness Essentials Listhttps://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24Schedule a Consultation with Stephenhttps://3piesquared.com/stephen-booking-pageFree ABA Business Readiness Assessmenthttps://3piesquared.com/aba-business-readiness-assessmentABA Billing Tips Guidehttps://3piesquared.com/productDetails/ABA_Billing_TipsABA Business Leaders Podcast CEUshttps://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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180
Back to Basics: Insurance Process
In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith of 3 Pie Squared break down one of the most misunderstood and operationally critical areas of running an ABA practice: insurance processes. From claim denials to prior authorizations, insurance workflows can either support growth or quietly stall it. Stephen and April walk through the core insurance systems every ABA business owner needs to understand, especially in the early stages, and explain why even experienced providers can run into costly mistakes. They are joined by insights from Sagar Jajoo of SILNA, who shares real-world data on where providers most often run into trouble and how strong insurance workflows can support scalability and long-term stability. The conversation highlights why most claim denials stem from front-end issues like benefit checks and authorizations, not clinical documentation, and why relying on inconsistent or manual tracking systems can quickly become a liability as your practice grows. Stephen and April also discuss how insurance processes evolve over time, what new owners typically underestimate, and why predictable, well-documented workflows matter not just for growth, but also when preparing to exit or sell a practice. If you want to scale responsibly, improve cash flow, and reduce administrative headaches, this episode lays out what to focus on and what to fix first. Get started with SILNA today: https://3piesquared.com/business-affiliate/silna Key Takeaways New ABA owners must understand the core insurance processes early, including benefit checks, authorizations, and claims submission, to avoid preventable denials. Even strong billing teams make mistakes, which is why systems and safeguards matter more than individual effort. Most claim denials originate from front-end insurance issues rather than clinical errors. Lack of standardization around prior authorizations increases risk and slows intake. Manual tracking methods often break down as practices grow. Clean, predictable insurance workflows improve scalability and make your business more attractive to buyers. 📞 Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 📚 Resources & Links 🧾 Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 💼 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page 🧠 Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment 💳 ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips 🎧 ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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179
Back to Basics: Financial Planning for Your ABA Business
Back to Basics: Financial Planning for Your ABA Business In this episode of the ABA Business Leaders Podcast, Stephen and April sit down with Shep from Live Oak Bank to simplify the world of ABA Finance, ABA funding, and smart financial planning for your ABA practice. Whether you are launching a new clinic or expanding your services, this conversation helps you understand how banks evaluate your business and what you need to secure the right bank loans. Shep explains how Live Oak partners with ABA providers, why accurate financial planning matters from day one, and what lenders look for when assessing SBA loans. He also highlights the difference between a loan and a line of credit, and the early financial challenges most ABA practices underestimate. The episode covers what makes an ABA startup loan-ready, how business plans influence approval, and when it may be possible to borrow without personal guarantees. Shep also touches on choosing the right real estate options and avoiding unnecessary financial strain as you grow. Whether you are preparing to open your first location or planning long-term expansion, this episode provides clear guidance on strengthening your financial foundation. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List Schedule a consultation with Stephen Free ABA Business Readiness Assessment ABA Billing Tips Guide ABA Business Leaders Podcast CEUs
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178
ABA Business Accountancy & Bookkeeping Explained!
ABA Business Leaders Podcast — Hosted by Stephen Smith & Johanna Eddy In this episode of the ABA Business Leaders Podcast, Stephen and Johanna Eddy break down one of the most challenging (but most important) parts of running an ABA practice: finance. Whether you’re a new ABA provider or operating an established ABA organization, this conversation walks you through the key financial systems that keep an ABA business stable, compliant, and ready for growth. Key Takeaways ✔ Accurate Bookkeeping Is Non-Negotiable Before you can plan, grow, or even file taxes properly, you need clean, consistent books. Stephen and Johanna discuss why accurate bookkeeping is the backbone of every financial decision an ABA owner makes. ✔ Know Your Tax Structure Your entity type determines how you’re taxed — and potentially how much you owe. The hosts break down common structures, what deductions business owners typically overlook, and how health insurance affects tax planning. ✔ Quarterly Taxes Don’t Have to Be Confusing Johanna explains how quarterly payments work, common misconceptions, and strategies for staying ahead of unexpected tax bills. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources 🎧 Podcast CEU’s: ABA Business Leaders Podcast — Hosted by Stephen Smith & Johanna Eddy In this episode of the ABA Business Leaders Podcast, Stephen and Johanna Eddy break down one of the most challenging (but most important) parts of running an ABA practice: finance. Whether you’re a new ABA provider or operating an established ABA organization, this conversation walks you through the key financial systems that keep an ABA business stable, compliant, and ready for growth. Key Takeaways ✔ Accurate Bookkeeping Is Non-Negotiable Before you can plan, grow, or even file taxes properly, you need clean, consistent books. Stephen and Johanna discuss why accurate bookkeeping is the backbone of every financial decision an ABA owner makes. ✔ Know Your Tax Structure Your entity type determines how you’re taxed — and potentially how much you owe. The hosts break down common structures, what deductions business owners typically overlook, and how health insurance affects tax planning. ✔ Quarterly Taxes Don’t Have to Be Confusing Johanna explains how quarterly payments work, common misconceptions, and strategies for staying ahead of unexpected tax bills. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources 🎧 Podcast CEU’s: 👉 ABA Business Leaders Podcast CEU’s 🧾 Check your business readiness: 👉 ABA Business Readiness Assessment Learn more about MarginKeepers: Visit MarginKeepers
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177
Back to Basics: Building Relationships That Last
Back to Basics: Building Relationships That Last In this episode of the ABA Business Leaders Podcast, hosts April and Stephen Smith explore one of the most important parts of growing a healthy ABA business: the people you bring into it. They dig into hiring, leadership, mentorship, and the communication habits that help an ABA therapy organization run smoothly over the long term. Whether you're in the early stages of building your ABA team or preparing to step back from daily operations, this episode gives you a clearer picture of how strong relationships and intentional hiring can shape the future of your business. Key Takeaways Hiring Should Push You Outside Your Comfort Zone April opens up about how ego sometimes gets in the way of the hiring process. ABA business owners often avoid hiring someone who might outperform them, but growth happens when you surround yourself with people who strengthen your weaknesses. She uses a “mom friend” analogy to show the value of having support from people at different stages of the journey. Different Thinkers Make Better ABA Teams Stephen and April talk about the importance of hiring people who think differently. When you intentionally build a diverse team, you bring in new ideas, new angles, and more well-rounded decision-making. For ABA organizations trying to grow sustainably, these differences lead to stronger outcomes for both staff and clients. Your Values Should Guide Every Hiring Decision Stephen emphasizes that hiring becomes much harder when you don’t have a clear vision for your ABA business. Your long-term goals should show up in your job postings, interview questions, and onboarding. When your values are clear, you attract the right people from the start. Onboarding Is a Two-Way Learning Experience Onboarding isn’t just training. It’s a chance for both sides to learn whether the role, the expectations, and the culture are a good match. April and Stephen highlight how the early stages of onboarding help set the tone for communication, mentorship, and long-term success in your ABA therapy practice. A Strong Culture Comes From Honest Conversation You can only spend so much time shaping culture, but fostering open communication is one of the most powerful tools you have. When your team feels comfortable discussing challenges, asking questions, and offering feedback, you start building relationships that last and support stronger outcomes across your ABA therapy organization. 📞 Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 📚 Resources & Links 🧾 Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 💼 Book a consultation with Stephen: https://3piesquared.com/stephen-booking-page 🧠 ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment 💳 ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips 🎧 ABA Business Leaders Podcast CEUs: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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176
Back to Basics: Building for Growth
Back to Basics: Building for Growth In this Back to Basics episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith unpack what it really takes to grow an ABA business without burning yourself out in the process. From breaking inefficient systems before they break you to understanding your true capacity as a leader, this episode focuses on the practical, behind-the-scenes work that makes sustainable growth possible. If scaling your ABA business feels overwhelming, this conversation gives you a roadmap for doing it with intention and clarity. Key Takeaways Systems Are the Foundation of Success April and Stephen remind listeners that growth isn’t about working harder — it is about building systems that work even when things get tough. If your business has solid processes in place, you’re already ahead. Without systems, every challenge feels like an emergency. With them, you can scale with confidence and clarity. Grow With Intention by Knowing the “Why" Important requirements like CPR training or employee handbooks are often overlooked when you’re growing fast. April emphasizes the importance of understanding the “why” behind these systems, not just ticking boxes. When you know why each piece matters, your growth becomes purposeful and much more stable. Build a Business That Can Survive Without You If you want to sell your ABA business someday, or even simply step back, it must be able to grow without you constantly pushing it forward. Stephen talks about how vital it is to build a company structure that can function independently. Long-term sustainability depends on replacing heroics with systems. From understanding your limits to building a business that can thrive without you, this conversation is a must-listen for any ABA entrepreneur preparing for the next phase. This episode is sponsored by Live Oak Bank. Live Oak offers specialized loan solutions tailored to the unique needs of ABA businesses. As America’s premier SBA lender, they’ve helped thousands of small businesses secure financing for acquisitions, real estate, construction, expansion, and partner buyouts. Their team works with you to craft financial solutions that align with your business goals. 📞 Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 📚 Resources & Links: 🏦 Live Oak Affiliate Link: https://3piesquared.com/business-affiliate/live-oak-bank 🧾 Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 💼 Schedule a consultation with Stephen: https://3piesquared.com/stephen-booking-page 🧠 ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment 💳 ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips 🎧 ABA Business Leaders Podcast CEUs: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
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175
Defining Success in Your ABA Business
Sponsored by SILNA This episode is proudly sponsored by SILNA, a platform helping ABA providers navigate compliance, resources, and advocacy in the field. 👉 Learn more Episode Summary Success looks different for every ABA business owner, especially as your company grows. April and Stephen discuss how to define and measure success when starting out, how your definition evolves over time, and strategies to grow your ABA business with intention and purpose. Key Topics Covered Defining Success When Starting Out Early-stage success might mean keeping clients happy and managing billing effectively. April shares how your success metrics will evolve as your business grows. Knowing Your Why Establishing your purpose helps guide decisions. April explains that even an informal sense of direction is enough to measure progress. What Do You Want to Avoid? Stephen suggests that success can also come from identifying what failure looks like and what kind of business you don’t want to run. Finding a Healthy Work Rhythm Work-life balance isn’t always realistic. Enjoying your work and creating sustainable habits is a better measure of success. Growing with Intention Metrics matter, but they shouldn’t overshadow your purpose. April and Stephen discuss aligning growth with your mission. Making Success Visible Systems, culture, and structure should clearly reflect your business success, especially if you plan to sell or step back from day-to-day operations. Takeaways Success in ABA evolves over time. Align growth with your purpose and mission. Metrics should support your goals, not define them. A well-run business shows visible, intentional success. Resources & Links 🎧 Podcast CEUs: ABA Business Leaders Podcast CEU’s 📊 Free ABA Business Readiness Assessment: ABA Business Readiness Assessment 💰 ABA Billing Tips Guide: ABA Billing Tips Get in Touch Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432
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Back to Basics: Emergencies!
Back to Basics: Emergencies! Sponsored by MarginKeepers – specialized accounting and consulting for ABA providers.Learn more: MarginKeepers Affiliate Link Running an ABA business comes with unique challenges — and emergencies can strike at any time. In this episode, April and Stephen discuss how ABA business owners can stay prepared, keep operations running smoothly, and protect both staff and clients when unexpected events occur. Key Topics Covered: Emergencies as a Solo ABA Business Owner Tips for managing critical tasks when you’re the only one in charge and an emergency hits. Continuity of Operations How to create a simple, actionable continuity plan that ensures your business continues to function during disruptions. Scaling and Staffing Challenges The importance of structuring your team correctly, including ensuring BCBAs are employees rather than contractors, and how high staff turnover can complicate emergency response. Delegation and Access Strategies for documenting responsibilities, giving employees decision-making authority, and ensuring access to critical systems. Emergency Procedures During Business Sale or Growth Why procedures can fall out of date during transitions and how to maintain readiness for any situation. Takeaways: Emergencies are inevitable, but preparation is within your control. Clear documentation, delegation, and structured systems make your ABA business resilient. Financial and operational clarity are key to surviving and thriving during unexpected events. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources 🎧 Podcast CEU’s: 👉 ABA Business Leaders Podcast CEU’s 🧾 Check your business readiness: 👉 ABA Business Readiness Assessment Learn more about MarginKeepers: Visit MarginKeepers
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173
Back to Basics: Building Better Boundaries
In this Back to Basics episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith dive into one of the most overlooked parts of running an ABA business: professional boundaries. From saying “no” when needed to building time for self-care, they explore how boundaries aren’t just about protecting your time. They’re about protecting your ability to lead well and avoid burnout. Key Takeaways: Reflecting on Leadership When stepping into leadership, many ABA business owners forget to stop and think about what leading actually means. Stephen and April discuss how easy it is to wear every hat in the beginning, and how that can quickly lead to exhaustion if you don’t set limits early. Self-Care Isn’t Optional April shares her simple but powerful strategy for staying balanced: setting alarms to eat lunch, take breaks, and step away from the desk. These reminders keep you grounded and help prevent burnout. Leadership starts with taking care of yourself. Learning to Say No Saying “yes” to everything often leads to blurred boundaries and mental fatigue. April talks about her own experience with overcommitting and how learning to say “no” has helped her protect her time and stay focused on what truly matters. Managing Your Caseload Wisely Not all clients are the same. Stephen and April explain why it’s important to be mindful of both the number and type of clients you take on. Taking too much work, or too many high-need clients, can hurt your energy and the quality of care you provide. Recalibrating Your Role Starting an ABA business is hard work. April discusses how becoming an effective leader means shifting from being a great BCBA to being a great business owner. It’s a learning process that takes patience, reflection, and adaptability. Boundaries and the Helper Mindset Stephen points out that most BCBAs are natural helpers who want to take on as much as possible so people can get the support they need. But without boundaries, that good intention can lead to burnout. Setting limits keeps you sustainable and effective in the long run. Episode Summary: Boundaries are the framework that helps your ABA business grow in a healthy way. In this episode, Stephen and April share real experiences and insights on how to protect your time, energy, and leadership capacity by setting strong professional boundaries. 📞 Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 📚 Resources & Links: 🧾 Business Essentials List 💼 Schedule a consultation with Stephen 🧠 Free ABA Business Readiness Assessment 💳 ABA Billing Tips Guide 🎧 ABA Business Leaders Podcast CEUs
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172
ABA Business Leaders Podcast: Building the Foundations of Your ABA Business
In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith get back to basics. They break down the key steps for setting up your ABA business the right way — from licensing and ownership rules to credit card strategies and company naming pitfalls. It’s a practical, down-to-earth conversation full of lessons learned and advice every ABA business owner should hear — whether you’re just starting out or getting ready to grow. Key Takeaways Get your licenses in order. Many ABA businesses need multiple permits depending on their services and state. Don’t skip this step — it can save you big headaches later. Check ownership laws. States like New York (and soon Illinois) require practices to be owned by licensed professionals. Always confirm with an advisor before registering your business. Pick a smart name. Your business name and professional email setup can shape first impressions and help you stand out. Use credit cards wisely. When insurance payments lag, a business credit card can help you smooth out cash flow. Plan for growth. As your business expands, your systems, policies, and even your insurance coverage need to evolve too. Document your changes. Keeping notes on what’s working and what’s not makes it easier to delegate and improve operations as you grow. Sponsored by Live Oak Bank This episode is sponsored by Live Oak Bank — the go-to financial partner for ABA providers. Live Oak offers flexible lending and specialized healthcare financing to help your business grow responsibly. 👉 Learn more here: https://3piesquared.com/business-affiliate/live-oak-bank Resources & Links 📋 The Essential List for a Successful Business Your checklist for building a strong ABA foundation: 👉 https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 🎧 ABA Business Leaders Podcast CEUs Earn CEUs while you learn: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 💼 ABA Business Readiness Assessment Find out if your ABA business is ready to scale: 👉 https://3piesquared.com/aba-business-readiness-assessment 💡 ABA Billing Tips Simple tips to keep your cash flow strong: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips 🗓 Book a Consultation with Stephen Smith Get expert advice for your ABA business: 👉 https://3piesquared.com/stephen-booking-page Want to Get in Touch? Have a question for Stephen and April? Call the ABA Business Leaders Hotline at (737) 330-1432 — they’d love to hear from you!
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171
ABA Billing: Back to Basics
Description In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith break down one of the most critical — and often misunderstood — parts of running an ABA business: billing. From choosing between in-house and outsourced billing to understanding payer contracts, they explore the practical steps that help your clinic stay compliant, efficient, and profitable. Stephen and April share hard-earned lessons about reading contracts carefully, negotiating rates, maintaining control over your billing process, and tracking denials to spot inefficiencies before they snowball. Whether you’re just getting started or looking to clean up your current systems, this episode will help you take a closer look at your billing practices and ensure your business’s financial health is as strong as your clinical outcomes. Key Takeaways Your billing setup isn’t permanent. You can start in-house and later outsource—or vice versa. What matters is choosing the system that best fits your growth stage. Always read your contracts. Never sign a payer agreement without understanding every clause, rate, and responsibility. Every business partner should be knowledgeable about what they’re agreeing to. Know your minimum rates. Rate negotiation might not happen in your first contract, but understanding what you can’t afford to accept is vital to staying sustainable. You can’t hand off full control. As April puts it, “Nobody will care about billing as much as you do.” Even if you delegate billing tasks, you need oversight and involvement to prevent problems. Track patterns and denials. Billing data tells a story—watching for repeated denials or errors helps you catch process issues before they become expensive. Clean billing builds value. When it comes time to sell your ABA business, well-organized, transparent billing records will give potential buyers confidence and increase your valuation. Sponsored by Silna This episode is sponsored by Silna, the first-ever Care Readiness Platform built specifically for ABA. Silna automates prior authorizations, benefit checks, and insurance monitoring to ensure your patients are financially cleared for care before sessions begin. Operating in 45+ states and serving over 50,000 patients, Silna helps ABA providers save thousands of hours by verifying eligibility, tracking expiring authorizations, and using AI to complete and submit all ABA-related authorization types. 👉 Learn more about how Silna can help you spend more time with patients and less time on paperwork: https://3piesquared.com/business-affiliate/silna Resources & Links Stay ahead with practical insights from the ABA Business Leaders Podcast: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Wondering how to start an ABA business or how to know your ABA business is ready to scale? Take the free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment Need straightforward ABA billing tips to keep your cash flow healthy? Grab the quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips
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170
Back to Basics: Policies and Procedures
In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith take it back to basics with a deep dive into one of the most overlooked but critical foundations of any ABA practice — policies and procedures. From compliance and hiring to accountability and growth, Stephen and April break down why written policies aren’t just “paperwork,” but the structure that keeps your business legal, consistent, and scalable. Whether you’re just getting started or refreshing an existing clinic, this episode is a must-listen for any ABA business owner serious about long-term success. Key Takeaways Compliance isn’t optional. Follow your state’s laws and regulations — even if past employers didn’t. Policies help you hire better. Great staff want structure and clarity from day one. Get it out of your head. Your policies are the written version of your values and vision. Skip the AI shortcuts. Automated policies can miss crucial legal and ethical details. Follow through matters. Policies only work if you actually enforce them. Keep them alive. Review and update your policies monthly to stay current and consistent. Sponsored by MarginKeepers This episode is proudly sponsored by MarginKeepers — the go-to accounting and consulting team for ABA providers who want clean books, strong margins, and peace of mind. 👉 Learn more here: https://3piesquared.com/business-affiliate/MarginKeepers Resources & Links Stay ahead with practical insights from the ABA Business Leaders Podcast: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Wondering how to start an ABA business or how to know your ABA business is ready to scale? Take the free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment Need straightforward ABA billing tips to keep your cash flow healthy? Grab the quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips Get in Touch Got a question or topic you’d love Stephen and April to cover? Call the ABA Business Leaders Hotline: (737) 330-1432
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169
ABA News: Insurance reimbursement for ABA services in schools & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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168
Operations Agreements: Back To Basics
This week on the ABA Business Leaders Podcast, Stephen and April continue the Back to Basics series by tackling one of the most critical foundations for any ABA practice: operations agreements. From legal safeguards to conflict resolution, they break down the agreements and systems that keep a business running smoothly — and why getting them right early can save you major headaches later. 🔍 Inside the Episode: ✅ Avoiding common mistakes – Stephen explains why a solid legal system is non-negotiable when drafting operations agreements. His tip: don’t rely on AI templates — use a trusted resource like LegalShield to protect yourself from costly missteps. ✅ Ownership and roles – April and Stephen share how easily things can get messy with multiple partners, and why defining roles and responsibilities at the start sets everyone up for success. ✅ Money, money, money – From who has access to who makes decisions, clearly defining financial roles keeps your practice secure and sustainable. ✅ Impartial financial mentors – Stephen emphasizes the importance of having an outside, impartial perspective when it comes to money. ✅ Hiring and firing – April and Stephen discuss how defining “quality” is key. Their method: brainstorm individually, then come together to compare and align your expectations. ✅ Roles and responsibilities – April highlights the value of a clear chart for employees so everyone knows who to turn to. These charts will evolve as your business grows, but they’re critical for clarity at every stage. ✅ Conflict resolution – From policies to personal growth, April emphasizes the importance of mental health support. Working with a therapist can make you a stronger communicator and leader when tensions rise. 💡 Whether you’re just launching your ABA practice or refining your systems as you grow, this episode will help you build operations agreements that protect your business, your people, and your peace of mind. 📌 Resources: ABA Business Readiness Assessment – See where your business stands Book a Consult with Stephen – Honest guidance from someone who gets it 📞 Want to get in touch via our hotline? Give us a call at (737) 330-1432!
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167
ABA News: The Hidden Risk of ABA & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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166
Market Analysis for ABA Businesses: Back To Basics
Market Analysis for ABA Businesses: Back To Basics This week on the ABA Business Leaders Podcast, Stephen and April continue the Back to Basics series with a practical deep dive into market analysis — one of the most important, and often misunderstood, steps in building an ABA company. From cutting through the noise of 40-page reports to understanding what your competitors really charge, this episode is all about asking the right questions and applying lessons you can actually use. 💡 Whether you’re planning your very first clinic or refining your growth strategy, you’ll walk away with a sharper sense of how to analyze your market and use that knowledge to make better business decisions. 🔍 Inside the Episode: ✅ The job that keeps changing – Stephen explains how quickly your role evolves once you open your doors, and why setting clear boundaries on services and clients is essential. ✅ Five questions that matter – April breaks market analysis down to the basics: Who, What, Why, Where, and How. No lengthy reports required, just clarity on the right questions. ✅ What people say vs. what they do – Stephen shares a hard-earned lesson about the gap between verbal commitments and the real-world follow-through required when launching clinics or new services. ✅ Defining your own goals – April reminds us that not every business needs to scale to a multi-clinic model. Growth should be aligned with your personal goals, not someone else’s playbook. ✅ Setting rates with confidence – Stephen stresses that rates should rise, not fall, with private funders, and that knowing competitors’ pricing keeps you competitive. ✅ Collaboration as strategy – April highlights the increasing demand for BCBAs and ABA services, and why working with other providers can strengthen both your business and your community. 📌 Resources: ✅ ABA Business Readiness Assessment – See where your business stands ✅Book a Consult with Stephen – Honest guidance from someone who gets it 📞 Want to get in touch via our new hotline? Give us a call at (737) 330-1432! 🎧 Tune in, take notes, and put these fundamentals into action — your business will thank you for it.
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ABA News: Concerns in ABA - The Apple Valley Incident & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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164
Start an ABA Company: Back To Basics
Episode Title: Start an ABA Company: Back To Basics This week on the ABA Business Leaders Podcast as part of their ‘back to basics’ series for 2025, Stephen and April sit down to share hard-earned lessons about the early stages of business ownership. From carving out time while still in a 9–5 to setting boundaries that stick, they dig into the practical — and often overlooked — steps that can make or break an ABA business. From money management to mentorship, and from fighting isolation to facing failure, this episode is packed with insights for ABA leaders ready to take their first steps with confidence. 🔍 Inside the Episode: ✅ Making the leap – Stephen explains why it’s crucial to use your free time wisely before leaving your full-time job to build early momentum. ✅ Boundaries that last – April unpacks how quickly new owners can get sucked into the whirlwind, and why sustainable schedules are non-negotiable. ✅ Money myths – Together, Stephen and April get real about finances: if you don’t have at least $500 in reserve, it may not be the right time to start. ✅ Mentors & accountants – Why having these two key players in your corner from day one can save you from costly mistakes later. ✅ It’s lonely at the top – Stephen reflects on the isolation of business ownership and the power of connecting with other leaders who “get it.” ✅ Don’t become the bad boss – Lessons on tying your business back to your values, so you don’t recreate the same problems you left behind. ✅ Facing failure – April and Stephen normalize mistakes and highlight why policies, procedures, and learning moments are essential for growth. 💡 Whether you’re on the verge of launching your ABA practice or looking to strengthen your foundation, this conversation will give you the clarity, encouragement, and tools you need to start strong. 📌 Resources: ✅ ABA Business Readiness Assessment – See where your business stands ✅ Book a Consult with Stephen – Honest guidance from someone who gets it 💼 This episode is sponsored by Live Oak Bank Live Oak Bank offers specialized loan solutions designed for the unique needs of your ABA business. 👉 Find out more 🎧 Tune in and take notes — your future ABA business depends on it. 📞 Want to get in touch via our new hotline? Give us a call at (737) 330-1432!
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ABA News: TRICARE's Autism Report & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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162
🎙 ABA Mythbusting!
In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith get personal with some life updates, share exciting news about the growth of their team, and introduce new services—including billing support. They also announce an upcoming podcast series focused on startup advice and take on common misconceptions about what it really takes to start an ABA business. Whether you’re in the early stages of planning your practice or already managing a growing team, this episode delivers practical insights about balance, planning, and the mindset shifts that fuel long-term success. And a big thank you to our sponsor, SILNA – supporting ABA providers with the tools and advocacy needed to strengthen the field. 👉 Learn more here: https://3piesquared.com/business-affiliate/SILNA 📞 Want to get in touch via our new hotline? Give us a call at (737) 330-1432! 🔑 Key Takeaways Taking intentional time off is crucial for entrepreneurs. Building a strong team creates better work-life balance. Effective communication is the foundation of team success. Planning ahead makes extended time off possible. A new podcast series will focus on startup advice and resources. Marketing your ABA business is essential for attracting clients. You don’t need to know everything before you start. Business plans matter—but they don’t have to be perfect. Success doesn’t mean working 24/7. Curiosity and continuous learning drive growth. 📚 Resources & Links Looking for ways to strengthen your ABA business? Check out these resources: 👉 Earn CEUs while listening to the podcast: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 👉 Wondering how to start an ABA business or how to know if your ABA business is ready to scale? Take the free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment 👉 Need practical tips to keep your ABA billing on track? Download the quick guide here: https://3piesquared.com/productDetails/ABA_Billing_Tips 👉 Partner with SILNA to support and advocate for the ABA field: https://3piesquared.com/business-affiliate/SILNA
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ABA Business Leaders Podcast – Episode: “ABA Hotline & Community Questions!
ABA Business Leaders Podcast – Episode: “ABA Hotline & Community Questions!In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith discuss the launch of a new hotline ((737) 330-1432) for listeners to ask questions about running ABA practices. They dive into the most common concerns facing ABA business owners, including insurance claims, rate negotiation, cancellation policies, and the challenges of scheduling and hiring staff. Throughout the conversation, Stephen and April emphasize the importance of curiosity, clear communication, and structured onboarding to ensure high-quality services and sustainable business practices in the ABA field. Takeaways from this episode: Curiosity is valued in the ABA community—no question is too small or silly. Launching a hotline provides real-time guidance for practice owners. Insurance claims are often denied due to simple errors—attention to detail is critical. Understanding your minimum acceptable rates and negotiating contracts protects your business. Cancellation policies should be communicated clearly and enforced consistently. Scheduling challenges are common but solvable with operational planning. Hiring should focus on cultural fit and values alignment. Rigorous onboarding ensures staff are prepared to provide quality care. Collaboration and transparent communication improve overall service quality. Sponsored by MarginKeepers: This episode is brought to you by MarginKeepers, a team dedicated to helping ABA practices maintain financial clarity, streamline operations, and grow sustainably. Resources & Links: Stay ahead with practical insights through the ABA Business Leaders Podcast CEUs: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Wondering how to start an ABA business or how to know your ABA business is ready to scale? Take the free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment Looking for straightforward ABA billing tips to keep your cash flow healthy? Grab the quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips Ready to streamline your practice finances and simplify your operations? Check out MarginKeepers here: 👉 https://3piesquared.com/business-affiliate/MarginKeepers Want to get in touch via our new hotline? Give us a call on: (737) 330-1432!
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ABA Business Leaders Podcast – AMA Edition: Balancing Ethics, Teams, and the Future of ABA
🎙 ABA Business Leaders Podcast – AMA Edition: Balancing Ethics, Teams, and the Future of ABA In this special AMA (Ask Me Anything) episode, Stephen and April take questions straight from the ABA Business Leaders community, diving into the real challenges and conversations that matter most to ABA practice owners and leaders. From navigating profit margins in Medicaid services to helping young adults transition into meaningful adult programs, no topic is off-limits. The discussion also unpacks the role of private equity in ABA, the constant balance between structure and flexibility in team management, and how leaders can build transparency and trust through strong communication. Whether you’re a growing ABA business owner or a seasoned leader, this episode is full of practical wisdom, thought-provoking insights, and honest reflections about the evolving ABA landscape. ✨ Episode Highlights Structure vs. Flexibility – Stephen and April share how clear communication and regular check-ins help teams thrive without the need for micromanagement. What’s an Ethical Profit Margin? – Medicaid funding is a sensitive subject. The hosts discuss how ethics and service quality go hand-in-hand when it comes to profit margins. Supporting Young Adults – Many families struggle with the transition from ABA to adult services. Stephen and April explore what meaningful adult services can and should look like. Private Equity in ABA – A hot-button issue in the field, the conversation unpacks both opportunities and risks when private equity enters the ABA space. When Admin Support Really Helps – Before you hire for admin tasks, ask the right questions. The team discusses how staff input and smart automation can make all the difference. 🔑 Key Takeaways Communication and transparency are non-negotiable. Align policies with values, not just compliance. Ethical profit means delivering quality, sustainable care. Supporting staff with the right tools builds morale and retention. Automation and feedback loops can prevent burnout. 📌 Resources from This Episode ✅ ABA Business Readiness Assessment – See where your business stands: https://3piesquared.com/aba-business-readiness-assessment ✅ Book a Consult with Stephen – Honest guidance from someone who gets it: https://3piesquared.com/stephen-booking-page ✅ CEUs for ABA Business Leaders – Earn CEUs while strengthening your business: https://3piesquared.com/ceu ✅ ABA Start-Up Checklist – Free resource to launch your practice the right way: https://3piesquared.com/aba-checklist ✅ ABA Billing Tips – Streamline your billing process and avoid common pitfalls: https://3piesquared.com/billing-tips
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ABA News: Florida Providers Facing Payment Delays, & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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158
Building Resilient ABA Businesses Part 2
🎙 Episode Title: Building Resilient ABA Businesses Part 2 This week on the ABA Business Leaders Podcast, Stephen is joined by two familiar voices from Episode 1 — Chris and Meghan. Together, they dive into the realities of burnout, the importance of preparation, and what it really takes to build an ABA business that can weather the ups and downs. From financial pitfalls to leadership blind spots, this candid conversation shines a light on both the mistakes and the solutions that help ABA leaders not only survive but thrive. 🔍 Inside the Episode: ✅ Preparation matters – Meghan explains why some new ABA practices fail before they even begin, and how having strong policies and procedures in place (her “3Ps”) can make all the difference. ✅ Credit cautionary tale – Chris opens about a line of credit horror story, and how even responsible owners can get punished without the right financial strategy. ✅ Smart money tips – Stephen shares practical financial insights to help ABA leaders navigate lines of credit and safeguard their business during tough times. ✅ The burnout reality – Meghan recalls a moment of burnout at her son’s baseball game and drops this gem: “If you’re at max capacity and looking to hire someone, you should have already hired someone.” ✅ Delegation and trust – Chris reflects on asking for help, reminding leaders that while not everyone may care about your business as much as you do, the right hires will care deeply about client outcomes. 💡 Whether you’re just starting your practice or scaling toward sustainability, this episode is full of lessons on avoiding burnout, strengthening your systems, and creating a resilient business that lasts. 📌 Resources: ✅ ABA Business Readiness Assessment – See where your business stands: https://3piesquared.com/aba-business-readiness-assessment ✅ Book a Consult with Stephen – Honest guidance from someone who gets it: https://3piesquared.com/stephen-booking-page 💼 This episode is sponsored by Live Oak Bank Live Oak Bank offers specialized loan solutions designed for the unique needs of your ABA business. Find out more: https://3piesquared.com/business-affiliate/live-oak-bank 🎧 Tune in and take notes — your future self will thank you.
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157
ABA News: North Carolina ABA Medicaid Cuts & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here:👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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156
Episode Title: Building Resilient ABA Businesses
🎙 Episode Title: Building Resilient ABA Businesses Episode Summary In this candid conversation, Stephen and April sit down with Chris and Meghan to unpack one of the most pressing issues in the ABA industry: owner burnout. They explore the emotional, financial, and operational pressures that come with running an ABA business, from payment delays to the constant weight of financial responsibility. The discussion highlights strategies that help business owners not only survive but thrive, including leadership development, financial literacy, and peer collaboration. Sponsored by SILNA This episode is brought to you by SILNA Health, the ABA practice management solution designed to help business owners reduce stress, stay organized, and focus on what matters most: delivering exceptional care. Key Takeaways Burnout is real — ABA business owners face unique stressors that can affect both their well-being and their company’s success. The financial burden is heavy — understanding your numbers is non-negotiable. People over profit — building a healthy culture can relieve pressure and improve outcomes. Hire intentionally — the right leadership team can dramatically reduce owner workload. Know your metrics — financial literacy is as important as clinical expertise. Payment delays happen — a solid financial plan helps you weather the gaps. Distribute responsibility — leadership is not a solo act. Lean on peers — support and collaboration make the journey more sustainable. Plan for the tough times — strategic preparation reduces stress when challenges hit. Why You Should Listen If you are an ABA business owner feeling the weight of responsibility, or you want to avoid reaching burnout, this episode offers practical strategies, real-world insights, and a reminder that you are not alone. Resources & Links from this Episode ✅ Claim your extended trial of Silna Health: https://3piesquared.com/business-affiliate/silna ✅ Take the free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment ✅ Book a call with Stephen for honest, personalized guidance: https://3piesquared.com/stephen-booking-page Let’s stop the guessing, and start building something sustainable, efficient, and aligned with your values.
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155
ABA News - The end of California's mandatory re-diagnosis law & more!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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154
Building ABA Teams That Thrive (Part 2): Managing ABA Business Caseloads
Building ABA Teams That Thrive (Part 2): Managing ABA Business Caseloads In this follow-up episode, April and Stephen sit down once again with Maria and Caitlyn from ABYay! to continue the conversation on what it takes to lead, support, and grow successful ABA teams. This time, they explore the nitty-gritty of treatment plans, report writing, and building sustainable caseloads for BCBAs and supervisors. From clear documentation to curiosity-led feedback, Maria and Caitlyn offer a behind-the-scenes look at the systems and mindset that keep their staff supported and clients progressing. 🔍 Inside the Episode: 📝 Templates are training tools: Caitlyn shares how structured report templates and rubrics help RBTs and new staff understand treatment plans—without overcomplicating them. 🔁 Frequent check-ins matter: Supervisors often feel overwhelmed at first. Caitlyn and Maria emphasize that regular touchpoints and open conversations about workload are key. 📋 Training that actually works: April and Stephen dig into how ABYay! makes sure technicians understand treatment plans before stepping into the field. Caitlyn explains their hands-on approach to onboarding and training—it’s all about readiness, not just compliance. ⚖️ What is a "manageable" caseload? Maria shares that the average BCBA caseload at ABYay! is six. Some carry more if they can handle it ethically, but the emphasis is always on feedback, reflection, and customization. 🧠 Building reflective supervisors: Supporting supervisors means more than just telling them what’s right or wrong. Maria talks about using curiosity and self-awareness as tools for long-term professional growth. 👥 One tech per full-time case: Caitlyn explains why ABYay! assigns a single technician to 35–40 hour cases. This consistency supports stronger relationships and better outcomes for kids—and it makes supervision smoother too. 💡 Bottom line: There’s no one-size-fits-all for caseloads or staffing. But the common thread? Intentionality. This episode is a must-listen for ABA leaders who want to build not just teams, but ecosystems of support. 💼 This Episode is Sponsored by MarginKeepers Because managing people and your numbers shouldn't feel impossible. 📌 Free Resources from MarginKeepers: 📥 10 Essential Accounting Tips for Established ABA Owners → Email them with this subject line to get practical, jargon-free advice you’ll actually use. 📄 Tax Compliance Flyer → Download for free and stay ahead of issues that affect pay, compliance, and peace of mind. 📊 ABA Chart of Accounts → Request it via email to start tracking the right numbers in the right way. https://3piesquared.com/ — MarginKeepers has built resources for practices like yours: 10 Essential Accounting Tips for Established ABA Owners: Request them (email with this subject line). Practical. Actionable. No jargon. Tax Compliance Flyer: Available for free. Because you deserve peace of mind—and your staff deserves consistency. Request your free Chart of Accounts by emailing MarginKeepers.
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ABA News - RBT Medicaid Requirements & More!
Welcome to the ABA Business Leaders News, the go-to show for aspiring and current ABA practice owners who want to keep up to date with the latest happenings in the world of ABA. Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.What to Expect Each Week:✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group membersWhether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!____________________________________________________________________________________If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessmentAnd if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_TipsLet’s get your business on track—one step at a time.
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152
Building ABA Teams That Thrive: Structure, Support & Culture!
Building ABA Teams That Thrive: Structure, Support & Culture! Sponsored by MarginKeepers In this two-part episode, April and Stephen sit down with Maria and Caitlyn—two key leaders at ABYay!—for a grounded, practical discussion on how to truly support the people working within your ABA business. From building trust through frequent check-ins to revamping training based on staff feedback, this conversation is a must-listen for anyone managing teams in behavior analysis. Together, they share how ABYay! is doing things differently: fostering collaboration, empowering supervisors, and intentionally building a culture where everyone feels heard, connected, and supported. 🔍 Inside the Episode: 🗓 9:53 – “Little and often.” Why frequent check-ins with BCBAs and supervisors are better than the once-every-six-months approach 🏠 15:17 – In-home services challenges: when support falls through the cracks, learners suffer. April shares how this shows up in the field 🤝 18:35 – Caitlyn on creating a culture of connection through individual check-ins and bi-weekly supervisor meetings 🌍 19:33 – April shares why diversity of thought and background among BCBAs strengthens your problem-solving 🧘♀️ 23:58 – Maria’s people-first philosophy: why work-life balance and staff comfort build trust—and a stronger business 📚 30:54 – Caitlyn explains how ABYay! built training systems based on staff input, not just clinical norms https://3piesquared.com/ MarginKeepers has built resources for practices like yours: 10 Essential Accounting Tips for Established ABA Owners: Request them (email with this subject line). Practical. Actionable. No jargon. Tax Compliance Flyer: Available for free. Because you deserve peace of mind—and your staff deserves consistency. Request your free Chart of Accounts by emailing MarginKeepers 👉 Visit 3piesquared.com to request these free tools and start making finance one less thing to worry about. 🎧 Whether you're running a small team or a large organization, this episode will give you real, replicable strategies for building an ABA company that puts people first—and thrives because of it.
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Would You Rather? Real ABA Leaders Tackle Tough Choices
🎙 Would You Rather? Real ABA Leaders Tackle Tough ChoicesIn this fun but revealing episode of the ABA Business Leaders Podcast, April hosts a powerhouse panel of ABA business owners—Chris, Jennifer, Mallory, Robin, and Alecia—for a special “Would You Rather?” edition. The game might be light-hearted, but the insights are anything but. From delegation and burnout to payroll panic and exit strategies, this group doesn’t hold back.With decades of combined experience and plenty of real talk, the panel shares the hard decisions ABA leaders face every day—and how to move through them with clarity, care, and courage.🔍 Inside the Episode:🤹 Robin reflects on trying to do it all: The trap of trying to juggle motherhood and business without support📞 Chris offers practical advice: Why every ABA business should start with a virtual number (and never use your personal one!)📈 Mallory and Chris weigh the risk: Fast growth vs. slow and steady—what’s sustainable when you’re managing waitlists and scaling staff?💰 Mallory draws a line in the sand: Making payroll should always be your #1 priority🔄 Jennifer chooses insurance fights over staff turnover: Why consistency matters more than convenience🍼 Alecia and April talk legacy: Sell and sabbatical, or evolve and stay in the work? What does growth really look like for a founder?😂 Chris jokes about the emotional rollercoaster of ownership: “Monday through Friday, I’m ready to sell. Saturday, I’m in love with my business again.”💡 Whether you're building your team, growing your caseload, or just wondering if you're doing it right, this episode is packed with candid advice from people who’ve been in your shoes.📌 Resources Mentioned:✅ Silna Health – Never lose time to benefit checks again. Claim your extended free trial here: https://3piesquared.com/business-affiliate/silna✅ ABA Business Readiness Assessment – See where your business stands: https://3piesquared.com/aba-business-readiness-assessment✅ Book a Consult with Stephen – Honest guidance from someone who gets it: https://3piesquared.com/stephen-booking-page🎧 Tune in and find comfort in the chaos—because you’re not doing this alone.
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ABOUT THIS SHOW
Join us as we dive deep into the world of Applied Behavior Analysis (ABA), exploring real-world challenges and practical strategies to improve the quality, ethics, and sustainability of ABA services. Hosted by April & Stephen, the team behind 3 Pie Squared, each episode brings actionable insights for practice owners, clinicians, and leaders in the field—whether you’re just getting started or scaling your business.Expect candid conversations, expert interviews, and honest advice about supervision, billing, hiring, training, compliance, and more. Our goal? To help you build an ABA practice that serves clients ethically and effectively—while supporting your team and growing your business with purpose.🔗 Learn more about our courses, handbooks, and consulting services at <a rel="noopener noreferrer nofollow" href="http://www.3piesquar
HOSTED BY
Stephen Smith
CATEGORIES
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