AdvancedMD Podcast

In this episode we sit down with Brandon Russell, our new Chief Customer Success Officer, for an engaging and personal conversation as part of our Executive Series. Brandon shares what customer success truly means beyond traditional support, why first‑year adoption and retention matter, and how leadership, ownership, and urgency with purpose drive strong teams. Along the way, listeners get to know Brandon as a leader and a person—from habits and routines to lessons learned, family life, and a rapid‑fire “this or that.” A thoughtful look at people‑first leadership and building meaningful customer relationships.

In this episode, we covered a wide range of insights on learning, growth, and leadership.Blinkist & Daily Learning – We kicked off with Blinkist.com and how it’s a powerful tool for digesting big ideas quickly. She also shared how she incorporates Harvard Business Review into her routine, making learning a daily habit.The Power of Routine – We explored how consistent habits can create structure, focus, and momentum.The 3 E’s for Goal-Setting – A valuable takeaway was the “3 E’s”: Education, Exposure, and Experience as a framework for setting and achieving meaningful goals.Implicit Bias in Tech – She opened up about the challenges of implicit bias, especially for women in technology, and how awareness is the first step to change.Favorite Book & Insights – Her top book recommendation? Thinking, Fast and Slow by Daniel Kahneman. We discussed its lessons on how the mind works, and how applying the power of the pause can lead to smarter decisions and stronger leadership.It was a thoughtful conversation packed with practical takeaways and personal wisdom—perfect for anyone looking to grow personally and professionally.

In this episode, we welcome our new CHRO, Kristin Masters, to the podcast! Kristin shares her journey to AdvancedMD, giving us a look into her background, leadership philosophy, and what drives her passion for people and culture. This conversation is filled with insightful takeaways—including the reminder that we have two ears and one mouth for a reason. Kristin also highlights the importance of emotional intelligence in building high-performing teams and what she looks for when hiring. She was an absolute joy to talk with, and we’re excited for you to get to know her better in this inspiring episode.

In this special Pride Month episode, we sit down with four incredible individuals, Kristin Masters, Mauro Gusman, Brooke Showers, and Ben Day, from the LGBTQ+ community to hear their powerful stories of identity, resilience, and growth. Through honest and heartfelt conversations, they share the challenges they’ve faced, the triumphs they've celebrated, and the lessons learned along their personal journeys. From coming out and navigating family dynamics to finding acceptance in the workplace and within themselves, each guest brings a unique perspective that sheds light on the diverse experiences within the LGBTQ+ spectrum. This episode is a tribute to authenticity, courage, and the ongoing fight for equality—reminding us all of the importance of listening, learning, and standing together.

In this episode, we take a deep dive into the role of a Chief Financial Officer with Bryan, who gives us an exclusive look at his daily responsibilities and his first few weeks at AdvancedMD. He also opens up about a life-changing event that reshaped his perspective on family and work. With a career full of incredible experiences, Bryan shares the lessons he’s learned, the people who inspire him, and the moments that have defined his journey. Packed with insights, personal stories, and valuable takeaways, this is an episode you won’t want to miss!

In this episode, we dive into the role of a Chief of Staff and what it means at AdvancedMD. Dallin gives us an inside look at his day-to-day responsibilities, shares who inspires him most, and even invites us into his home life. From his early years to his first steps into the business world, Dallin’s journey is filled with insights, fun stories, and valuable lessons. This is one episode you won’t want to miss! 🎙️✨

In this episode, we take a deep dive into the incredible life of Tyler Pettit. You’ll uncover his passion for Jeeps, his competitive spirit, and his genuine love for connecting with people. Tyler invites us along on a journey through Michigan, sharing why it stands out as one of his favorite adventures. He also opens up about one of the people he admires most and offers four invaluable pieces of advice he wishes he could share with his younger self. This is an episode filled with inspiration, stories, and insights you won’t want to miss!

In this episode, we sit down with Mandeep Gill, the brilliant General Counsel for AdvancedMD, to explore the driving forces behind his success. Discover how his family has shaped his professional journey and the principles that guide his decision-making. With a wealth of knowledge and a deep commitment to sound judgment, Mandeep offers valuable insights that you won’t want to miss!

Discover how Tim leads with empathy as you embark on his journey out West and explore what draws him to life in Utah. Tim’s remarkable presence brings a sense of calm to everyone he meets. Listen to his incredible stories and gain insight into what makes him excel in everything he does.

Check out this inspiring podcast episode with Jessica Kojima, VP of Professional Services. Jessica discusses how she manages multiple roles, what brings her joy, and her career journey. It's a must-listen for valuable insights and inspiration.

Discover the Remarkable Journey of Paul Chalmers: Dive into the extraordinary life of Paul Chalmers, a person whose experiences are nothing short of remarkable. From his heart-pounding encounter with a cougar, mountain lion not female,  to his incredible adventures in Bogotá, and even his journey with AdvancedMD, join us to explore the captivating tales that have defined his journey. Gain insights into how the influence of his incredible parents has sculpted him into the person he is today. Don't miss this opportunity to uncover the story of a truly astonishing individual.

Experience Troy's journey into the world of technology and discover the roots of his passion. Delve into the moments that ignite his joy and uncover the intricacies of what truly brings him happiness.

Take time to listen to the AMAZING Angela McCoy. She is so smart and loves her people. 

Kate grew up with an alcoholic father. Learn how this affected her childhood and what steps she took to become the amazing and successful woman she is today. Here are some resources she provided for any of you who may need help.https://americanaddictioncenters.org/alcoholism-treatment/childrenhttps://www.addictiongroup.org/blog/children-of-alcoholics/

From Marines, to alcoholic, to rehab, to homeless this guy has experienced a lot in his lifetime. Mike has a wonderful outlook on life even though he has been through some stuff. Check out his amazing stories on this wonderful podcast. You can only live for the now is his motto. 

In this episode you discover Nestor Cruz at 28 finds out he has cancer.  See how he finds out and what he has to go through to survive. Its amazing!!! 

We are starting a new series on the podcast called we are all going through something. We discovered we have amazing people with awesome stories working right here at AdvancedMD. Everyone you know or work with or help is going through something. Hopefully these stories will help you deal with anyone you encounter with compassion because you never know what someone is going through. Our first guest is a super fantastic human. He is a father, husband, amazing salesperson, friend, and coworker who was diagnosed with a life changing illness. Check out his story and listen to how he remains so positive. 

Join us a we chat with our Manager of IT, Kate Boyle. We discuss what obstacles shes overcome being a woman in tech. We listened to Crystal Martin – Small ways women can support each other at workCrystal is the CoderGirl Program Director at LaunchCode

Listen as we interview two of our team members about their coming out stories. Learn how accepting others differences can truly be a better way of life. 

Do you have a Lion's attitude? Do you wake up and live with passion? Listen as we discuss with Matt Tibbs on how to have a wonderful attitude and live with passion. Here are some wonderful videos and books we were introduced to by Matt Tibbs that got the ball rolling on this episodes topic. https://m.youtube.com/watch?v=fg6nhiajBxQhttps://m.youtube.com/watch?v=tiMY7-h3xnEhttps://www.fearlessmotivation.com/2021/02/08/lion-mentality-motivational-speech/amp/ There is also a book by S.K Wiley called “ The Lion attitude the keys to unlocking the character of dependable leaders “ https://www.bookrix.com/book.html?bookID=sb43e095fa4bd45_1441120888.2265601158

Listen to this fantastic podcast with Ryan Pollard on the importance of working on a team and what you bring to a team and the team culture. Show notes: Podcast: The High Performance PodcastLink: https://open.spotify.com/episode/1mISYmsqihiaM4tR1E918H?si=dEOvGN10S2qMHVGDrbyGuASpeaker: Sir Clive Woodward (Former England Rugby Coach & 2003 World Cup winner)Theme/topic: ‘Teamship” – Team culture, collective/group buy in  & self-governanceLink- https://open.spotify.com/episode/2lCJ8y1BgoaVqxJ2UUAmHE?si=2fyo9sXsShSwt-dTxuBRRgSpeaker: Siya Kolisi (South Africa Rugby Captain & 2019 World Cup winner – 1st black captain of SA Rugby)Theme/topic: Empathy, trust & courage as a leaderLink: https://open.spotify.com/episode/0gcTF7S4jvAI1l4GfpLNmh?si=ldH2rstST4KeM9bNt2y3Lg&context=spotify%3Ashow%3A3WKI7p6tuq6kJRw1xfRS7QSpeaker: Sean Dyche (Manager, Burnley FC – Premier League team)Theme/topic: The right people, right attitude, the right values the right team, Mindset, values, work ethic, to build beyond a teamLink: https://open.spotify.com/episode/3BdQBx99oMHGNUa4VPVaNC?si=VtwqMj4nReSxh37FZveA1ASpeaker: Stephen Bartlett (CEO of Social Chain) understanding the ‘culture’ and where it comes from  leader… AND mostly people!Theme/topic: Good people & attitudes aligned with a belief structure  = culture. Values & work ethic, establish and create the culture for these types of people and they then promote/embody it and ensure it flourishes 

Our special guest, Chris Holdaway, will discuss how to make it through tough challenges with 5 easy steps. Life changing content people. 

In this podcast you will discover the importance of vulnerability and what role it plays in our communication. Here is the link to our research. Brene Brown - The power of vulnerability Brene Brown - The call to Courage

Trust is the foundation of everything we do – what would it be like if we didn’t trust each other?  Learn today how to be more trusting and trustworthy.