PODCAST · business
Before the swipe
by Michelle Paciente Castaneda
Subtitle: The Hospitality Reality Check with Michelle Castaneda.The Pitch: Let’s get real: You can’t automate soul. Before we became obsessed with "likes" and algorithm-driven upgrades, hospitality was a high-stakes performance built on a sharp eye, a crisp uniform, and the kind of work ethic that doesn't take a coffee break.Meet Michelle Castaneda. She isn't just a veteran; she’s a well-seasoned hotelier who has survived 20 years in the trenches—from the boardroom to the back-of-house. She’s been a Chief Controller chasing every cent, an IT specialist installing the very tech she now critiques, and a leader of 5-star luxury operations across the Philippines, East Africa, and Singapore.In this podcast, Michelle peels back the digital wallpaper to find the heartbeat of the industry. We’re talking:Butler Service, Not B
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Hospitality Reality Check
Butler Service not Bot ServiceHospitality Management, Work Ethics, Hotel Operations, Luxury Service, EHL VET, Revenue Management, Guest Relations, International Hospitality
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ABOUT THIS SHOW
Subtitle: The Hospitality Reality Check with Michelle Castaneda.The Pitch: Let’s get real: You can’t automate soul. Before we became obsessed with "likes" and algorithm-driven upgrades, hospitality was a high-stakes performance built on a sharp eye, a crisp uniform, and the kind of work ethic that doesn't take a coffee break.Meet Michelle Castaneda. She isn't just a veteran; she’s a well-seasoned hotelier who has survived 20 years in the trenches—from the boardroom to the back-of-house. She’s been a Chief Controller chasing every cent, an IT specialist installing the very tech she now critiques, and a leader of 5-star luxury operations across the Philippines, East Africa, and Singapore.In this podcast, Michelle peels back the digital wallpaper to find the heartbeat of the industry. We’re talking:Butler Service, Not B
HOSTED BY
Michelle Paciente Castaneda
CATEGORIES
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Frequently Asked Questions
How many episodes does Before the swipe have?
Before the swipe currently has 1 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Before the swipe about?
Subtitle: The Hospitality Reality Check with Michelle Castaneda.The Pitch: Let’s get real: You can’t automate soul. Before we became obsessed with "likes" and algorithm-driven upgrades, hospitality was a high-stakes performance built on a sharp eye, a crisp uniform, and the kind of work ethic that...
How often does Before the swipe release new episodes?
Before the swipe has 1 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Before the swipe?
You can listen to Before the swipe on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Before the swipe?
Before the swipe is created and hosted by Michelle Paciente Castaneda.
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