PODCAST · business
Blunt On Business
by Blunt On Business
Welcome to Blunt On Business. This is the🚫 fluff zone for serious CEOs.If you're the CEO of a📈 $5-50M B2B company and you're tired of being your team's #1 salesperson, you're in the right place. I'm Rich Laster, a Fractional CRO with 27 years and $500M+ in closed deals.Here, we don't just talk about sales theory. We break down the practical systems and strategic shifts you need to:🏎️Replace chaos with a predictable revenue engine.🧙🏼♂️Fire yourself as the chief sales problem-solver.🧑🏼🚒Build a company that scales without the constant firefighting.Subscribe and hit the bell!
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The Only 5 Metrics... If You Want Scalable Revenue
Most CEOs track dozens of metrics.🥱Very few use those metrics to actually run the business.In this episode, Rich Laster breaks down the🏗️ CEO Weekly Metrics Framework, the five metrics that determine whether your company is building scalable revenue or just reacting to noise. These are not vanity metrics nor board-only KPIs. These are operational questions that should be reviewed every single week, in the same order, to drive clarity, accountability, and execution.You will learn:• Why most dashboards create confusion instead of insight 🧙🏽♂️• The difference between data reporting and decision cadence • How to evaluate qualified pipeline coverage the right way • Why net revenue retention must become a weekly operational metric📈 • How to think about cash conversion runway beyond basic burn • What weekly new qualified opportunities (WQO) reveal about real demand • Why execution rhythm health may be your most important leading indicator If you are a Seed or Series A CEO trying to scale 💰without losing control of your numbers, this framework gives you a simple, repeatable system to stay grounded.📢If you want to pressure test your revenue engine against these five metrics and identify where it is breaking:Schedule your Revenue E.D.G.E.™ Diagnostic:https://calendly.com/richlaster/consultation60
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Early Traction Plus Our Client Experience Flywheel Equals Growth
Most Seed and Series A CEOs think they have a pipeline problem.⛓️💥They don’t. They have a client experience problem that is quietly eroding lifetime value, increasing churn, and making growth feel harder every quarter.📉In this episode, Rich Laster 🧙🏽♂️breaks down why early traction stalls, and why more leads will not fix it. The issue is structural. Most companies are still operating with a funnel mindset, optimizing for acquisition while neglecting the system that actually drives compounding growth. This episode introduces the🛞 Client Experience Flywheel, a model designed to turn customers into evangelists and transform revenue from a series of transactions into a scalable asset.You will💰 learn:• How the Convert, Elevate, Fortify model drives retention, expansion, and referrals• Why the first 90 days define the next 3 years of customer value• The metrics investors actually care about, including CLV, early retention, and earned growthThis is not about improving customer success. It is about engineering a🏗️ system where your best customers become your most effective growth channel. If your company has traction but not yet true scalability, this conversation will show you where the breakdown is and how to fix it.💡If you want to identify where your revenue engine is leaking value and how to turn customer experience into a growth driver:Schedule your Revenue E.D.G.E.™ Diagnostic:https://calendly.com/richlaster/consultation60
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B2B Sales: Converting Skeptical Buyers
Most high value B2B deals are not lost in the sales conversation. They are lost in the buyer’s internal meeting after the call ends.☠️In this episode, Rich Laster breaks down the Skeptic Conversion Model, a practical framework developed over nearly three decades of selling and advising on complex deals. The model explains how skeptical buying committees actually process risk, and why traditional sales approaches often fail when the stakes are high. You will learn the four stages that drive successful high value 📈 conversions: Decode, De Risk, Demonstrate, and Decide. Rich explains how to map buyer skepticism, engineer deal structures that reduce perceived downside, replace marketing claims with decision grade evidence, and orchestrate internal consensus across the buying committee.💡If you sell enterprise software, complex consulting, or any high-cost offer where multiple stakeholders must agree, this episode will fundamentally change how you structure your deals. This📢 podcast goes live every Wednesday at 1pm PT / 4pm ET on YouTube/@growexpand with the replay available on Spotify and other major podcast platforms.💰To evaluate whether your current revenue systems are engineered for📈 scalable deal velocity, visit RichLaster.com and schedule your Schedule your Revenue E.D.G.E.™ Diagnostic.
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Season 7 of Blunt On Business is live next Wednesday! In the interim, Rich wanted to share...
📢The podcast goes live every Wednesday at 1pm PT & 4pm ET on YouTube, with the replay distributed on Spotify and major podcast platforms. To evaluate whether your inbound motion is earning the right leads or leaking focus, visit http://RichLaster.com
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E.A.R.N. - Convert Leads Without Compromising Values
Mission driven companies fail because they lack a system for earning the right demand.🎯In this episode, Rich Laster breaks down the📈 E.A.R.N. Model, a practical framework for converting mission aligned interest into qualified pipeline, closed revenue, and long-term enterprise value. Designed for Seed and Series A CEOs, this model shows how to respect your values without sacrificing conversion discipline or runway.This episode is for founders 🥷🏻who believe in their mission but are tired of inbound that feels busy instead of productive & profitable. If your values attract attention but your funnel does not convert predictably, this conversation will give you a system.📢The podcast goes live every Wednesday at 1pm PT & 4pm ET on YouTube, with the replay distributed on Spotify and major podcast platforms. To evaluate whether your inbound motion is earning the right leads or leaking focus, visit http://RichLaster.com and take the Revenue Scalability Assessment.
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The Messaging Matrix: Alignment w/o Dilution
Most🧑🏻💼 companies do not have a messaging problem…In this episode, Rich Laster introduces the🧙🏻♂️ Messaging Matrix, a practical framework CEO clients use to align how your company speaks to your customers, investors, and talent without collapsing everything into bland, generic language. Instead of rewriting😠 messaging for every audience, the Messaging Matrix creates a shared structure that preserves strategic clarity while allowing necessary nuance.Rich breaks down the three layers🪢 of the matrix: Purpose, Proof, and Payoff. You will learn how to anchor every narrative around a single reason for existence, how to choose evidence that builds credibility instead of noise, and how to clearly articulate how each stakeholder wins when your company succeeds.This episode is for📈 Seed and Series A CEOs, B Corp leaders, and founders who are tired of watching strong narratives turn into friction across sales, fundraising, and hiring. If your decks sound polished but your momentum feels uneven, this framework will show you why.📢The Blunt On Business podcast goes live every Wednesday at 1pm PT and 4pm ET on YouTube, with replays available on Spotify and major podcast platforms. ⚠️To assess whether your messaging is creating leverage or drag, visit RichLaster.com and explore the Revenue Scalability Assessment.
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The Narrative Operating Model: From Story To Pipeline
Most CEOs believe their impact story should convert on its own. It does not.🙅🏽♂️ In this episode, Rich Laster breaks down why impact narratives often fail to translate into 📈pipeline, even when the mission is real and the intent is strong. Drawing from Ivy League research and hands on experience advising B Corps and growth stage companies, Rich introduces the Impact Narrative Operating Model, a practical framework for turning impact evidence into commercial outcomes.🏗️This conversation explains how to build an impact outcome hypothesis that resonates with CFOs and investors, how to architect narratives across system, company, and deal levels, and why signal design matters more than storytelling. You will also learn how high performing CEOs design lead pathways that move impact curious buyers and investors from interest to qualified opportunity.If your impact messaging feels respected but not 💰rewarded, this episode will show you why and how to fix it. 📢This podcast goes live every Wednesday at 1pm PT & 4pm ET on YouTube/@GrowExpand -with replays available on Spotify and major podcast platforms. To evaluate whether your impact narrative is engineered for scale, visit www.RichLaster.com and explore the Revenue Scalability Assessment.
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Why “Better” Brands Die: The Value Proposition Clarity Framework
In today’s crowded market, “better” is not a value proposition. It is background noise.📢In this episode, Rich Laster explains why objectively superior products still stall in sales cycles, lose pricing power, and struggle to convince investors. After 27 years in B2B sales and revenue leadership, Rich has seen the same failure pattern repeat across Seed and Series A companies. Founders lead with features, ethics, or polish, while buyers and investors are looking for outcome specific, risk reducing advantage.Learn why “better” fails in mature categories, how buyers actually evaluate switching risk, and what it means to create a true value gap. Drawing on research from Harvard, Wharton, and Columbia, Rich introduces the🧙🏾♂️ Value Proposition Clarity Framework, Who, What, Why This, and Why Now, as a practical tool CEOs can use to sharpen positioning and accelerate decisions. You will learn how to frame a value proposition that reduces buyer hesitation, clarifies investor confidence, and aligns product and go to market strategy. This podcast goes live🚨 every Wednesday at 1pm PT & 4pm ET on YouTube/@growexpand with replays available here; on Spotify and other major podcast platforms. If you want to move beyond “better” and build a value proposition that actually converts, visit https://RichLaster.com to explore strategic frameworks and the📈 Revenue Scalability Assessment.
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Mission Is NOT Strategy: The M3 Framework
⚠️Purpose does not scale on its own!In this episode, Rich Laster breaks down a hard truth many purpose led CEOs are confronting right now. A compelling mission is no longer enough to protect runway, defend valuation, or earn investor confidence. Without a clear model and measurable execution, purpose becomes narrative, not strategy.Drawing on 27 years of revenue leadership and research from Harvard, Wharton, and B Lab, 🧙🏾♂️Rich explains why “our mission is our strategy” quietly fails in Seed and Series A companies. He introduces the M3 Framework, Mission, Model, and Metrics, as a practical way to convert Why into an operator grade growth plan that can be tested, resourced, and improved under real conditions. You will learn how to 🗡️sharpen your mission so it actually guides decisions, how to design a business model that is commercially viable and mission true, and how to instrument purpose with a small set of leading indicators that boards and teams can trust. This episode is built for B Corporation leaders, impact driven founders, and investors who want proof that purpose is driving performance, not masking misalignment.🔊The Blunt On Business podcast goes live every Wednesday at 1pm PT and 4pm ET on YouTube/@growexpand with replays shared on LinkedIn and Spotify. If you want to turn purpose into a measurable growth strategy without losing your soul, visit RichLaster.com to explore deeper frameworks and CEO level scalability assessments.
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Running Isn’t Scaling: How CEOs Build to Scale
If your company is growing but feels harder 🏋🏾to run every quarter, you may not have a scaling problem. You may have a design problem.In this episode, Rich Laster 🔍breaks down the difference between a business that runs and a business that scales. Drawing on Harvard, Wharton, and B Lab research, plus 27 years repairing revenue engines that looked successful on paper, Rich explains how growth can quietly increase fragility instead of enterprise value.You will learn what structural scalability actually means, why founder dependency is the clearest warning sign, and how to diagnose whether your economics, operations, and leadership can compound rather than collapse under growth. Rich walks through the Scale Readiness Triad and the practical 4R Scalability Model so CEOs can assess repeatability, reliability, runway, and responsibility without relying on gut feel.This episode is especially relevant for Seed and Series A CEOs, B Corp leaders, and investors who want to know whether a company is truly built to scale profit and purpose, or simply burning effort to stay ahead of complexity.The📈 Blunt On Business podcast🎙️ goes live this, and every Wednesday at 1pm PT | 4pm ET on YouTube/@growexpandFor CEOs who want to move from heroic execution to structural scale, visit RichLaster.com to explore deeper strategy frameworks and scalability assessments.
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The Strategic Edge: From Product Market Fit to Purpose Market Fit
Most founders are taught that product market fit is the goal. Hit it, scale it, and everything else follows. That advice is incomplete, and for growth stage CEOs, it is increasingly ⚠️dangerous.In this episode, Rich Laster breaks down the critical difference between product market fit and purpose market fit; and why product market fit only explains why customers buy once, not 📈why investors stay, employees commit, or markets give you grace when things get hard. Drawing🤓 on Harvard and Wharton research, B Corp performance data, and 27 years of rebuilding B2B revenue engines, Rich explains what purpose market fit actually is, what it is not, and why it has become a strategic edge for Seed and Series A CEOs. You will learn why companies with strong products still stall, how misaligned purpose quietly erodes pricing power and sales velocity, and how the 4P Alignment Model turns purpose into a measurable operating advantage.If you are a growth stage CEO, founder, or investor navigating the jump from early traction to durable scale, this episode will challenge how you think about strategy, fit, and long term advantage. 🔊This podcast goes live every Wednesday at 1pm PT and 4pm ET on https://www.YouTube.com/@GrowExpand (but, next week is our holiday break). For CEOs who want to turn purpose into a real growth lever instead of a slogan, visit http://RichLaster.com to explore deeper frameworks and strategic assessments.
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Is Your Message Passing the “So What?” Test
If your messaging is clear to you but unclear to the market, you are paying a hidden tax in every sales, fundraising, and partnership conversation. This episode breaks down the exact discipline behind the “So What?” Test, and shows founders how to create messages that instantly signal relevance and value. Strategy defines stakes, and messaging is how those stakes reach the market. If your message cannot answer “Why this, why now, for this specific decision maker?” you will lose deals, delay investor decisions, and exhaust your team. Buyers want clarity. Investors want context. Neither will work to interpret your meaning.In this episode of Blunt On Business, you will learn our four step “So What?” Ladder, the behavioral science behind why it works, and the scoring system that tells you whether a message is ready to deploy or needs to be rebuilt. We cover how B Corp and impact driven Founders can translate social outcomes into strategic value, and how to protect your message from becoming vague, crowded, or feature heavy.The show goes live every Wednesday at 1pm PT and 4pm ET on YouTube. Join live and bring your hardest messaging challenges. Visit http://RichLaster.com to strengthen your narrative, sharpen your positioning, and build a revenue engine that scales.Comment below with the part of your message that keeps getting ignored. I will break it down live.
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CEOs Trash Annual Planning for RevOps That Scale
Most high growth companies do not miss📉 their annual plan because the market changed. They miss because the plan was never grounded in how revenue works. By Q2, the assumptions break, the reforecasting begins, and the CEO becomes the shock absorber for a system that cannot learn fast enough.In this episode, based on the article How High Growth CEOs Trade Performative Annual Planning for Scalable Revenue Systems 📈, we break down why traditional annual planning fails in volatile markets and what replaces it. This is not about better spreadsheets or more aggressive targets. It is about building a revenue operating system that aligns strategy, capacity, capital, and cadence.We walk through the💡 R3 Planning Framework: Reality, Rhythms, and Reallocation. You will learn how to constrain plans to what your revenue engine can actually deliver, how to create operating rhythms that surface truth without changing the north star, and how to treat capital and capacity as dynamic rather than fixed. For B Corps and impact driven companies, we also address how to integrate mission and ESG commitments directly into planning instead of bolting them on after the fact.If you are a Seed, Series A, or B Corp CEO who is tired of watching ambitious plans quietly unravel, this episode gives you a clear alternative. You will leave with practical frameworks, leadership language for the board, and a repeatable way to plan for growth without relying on heroics.The show goes live🔊 every Wednesday at 1pm PT and 4pm ET on YouTube. Join live and bring your toughest planning questions. Visit GrowExpand.com to take the Revenue Scalability Assessment and see whether your revenue system can support your growth goals.👂🏼Comment with the part of your annual plan that feels the most fragile. I respond live each week.
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How B Corps Scale: The Framework That Protects Impact and Drives Growth
Most B Corps do not fail because their mission is weak. They fail because their mission is not engineered into their strategy and revenue architecture. As soon as growth pressure hits, values drift, product shifts, sales cuts corners, and investors push for compromises that erode trust. This episode shows impact CEOs how to prevent that.In this session, based on my article, How B Corps Scale Without Selling Their Soul, we break down the real growth dilemma for mission driven companies. You will learn what strategy actually is, why strategy matters more for B Corps than traditional startups, and why you cannot treat values as a branding layer. Strategy defines constraints, informs tradeoffs, and protects your company from the exact dilution pressures the blog describes.We walk through the Impact Integrity Flywheel. Four disciplines that keep values operational and scalable: Purpose Encoding, Value Disciplined Revenue Design, Governance Aligned Capital, and Culture as an Operating System. You will see how these disciplines create compounding trust and performance, echoing the Ivy League research cited in the article.If you are building a B Corp, social enterprise, or mission driven startup, and you refuse to compromise your values for growth, this is your operating guide. You will walk away with practical tactics, a language for investors, and a clear framework for scaling impact without drifting from your mission.Comment with the part of your impact model that feels most at risk during scale. I answer live each week.The show goes live every Wednesday at 1pm PT and 4pm ET on YouTube. Join live, bring questions, and ask for help applying these frameworks to your own company. Visit RichLaster.com to assess your revenue architecture and build a values aligned, investor ready growth engine.
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Fractional CRO vs. Full Time CRO: How Scaling CEOs Decide
Choosing between a fractional CRO and a full time CRO is one of the most expensive strategic decisions a Seed or Series A CEO will ever make. In this episode of Blunt on Business, Fractional CRO Rich Laster breaks down the real framework behind that choice and exposes why so many early revenue leaders fail.You will learn:• Why the CRO role has expanded into a cross functional architect of revenue• The hidden risks of hiring a full time CRO too early• When a fractional CRO model provides maximum leverage at minimum burn• The four variables that predict whether your company is ready for a full time executive• How top performing CEOs avoid runway erosion by sequencing revenue design correctlyThis conversation is for founders who want strategic clarity, investor confidence, and a revenue engine that scales without chaos.Join us live to ask questions and benchmark your own readiness.👉 Live every Wednesday at 4pm ET on YouTube👉 Start your scalability check at RichLaster.com
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High-Performing CEO Hack: Turning CRMs into a Revenue Engines
🧠 Your CRM should not be a filing cabinet for deal notes. It should be the operating system that runs your business.In this episode of Blunt on Business, Fractional CRO and revenue architect Rich Laster explains how high performing CEOs transform the CRM from passive software into a strategic engine for scalable growth.You will learn:• Why CRM failure is a leadership breakdown, not a tech issue• The mindset shift that separates top tier CEOs from the pack• The Four Pillars of Strategic CRM that drive accountability and speedFounders who get this right scale faster, retain more customers, and earn the investor trust required to advance to the next stage.Join the movement toward higher performance. Watch live and bring your questions.👉 Live every Wednesday at Noon ET on YouTube and LinkedIn👉 Visit RichLaster.com to assess your revenue scalability readiness
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From Chasing to Building: How CEOs Create Scalable Revenue
CEO / Founder, your hustle got you here, but it won’t get you to scale.In this episode of Blunt on Business, Fractional CRO and growth strategist Rich Laster breaks down the shift every Seed and Series A founder must make: from chasing deals to building a true Revenue Engine that scales beyond your personal effort. You’ll learn:• Why “deal chasing” is the biggest ceiling on growth• The four-pillar Revenue Engine Framework used by top-performing growth companies• How to codify your customer journey, systematize success, and build a predictable pipeline• The exact process to move from founder dependency to founder freedomWhether you’re trying to hit your next funding milestone or simply stop running on adrenaline, this conversation will help you create the kind of revenue infrastructure investors respect and teams can trust.👉 Tune in Live every Wednesday at 4pm ET on YouTube.👉 Visit RichLaster.com to access the full range of tools from GrowExpand.com.
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Solving the Wrong Problem? The R.O.O.T.S. To Your Revenue Growth
Your growth problem isn’t sales. It isn’t marketing. It’s misdiagnosis.In this Blunt on Business episode Rich Laster, Fractional CRO, founder, advisor, and 27-year sales leader reveals the hidden art every Seed and Series A CEO must master: diagnosing the real problem before you waste another quarter fixing the wrong one.Rich introduces his R.O.O.T.S. Diagnostic Model, a five-part system used by top founders and investors to uncover the root causes behind slipping KPIs, stalled pipelines, and internal misalignment.You’ll learn:• Why speed without clarity destroys more startups than failure to execute• The five pillars of the ROOTS framework: Real Evidence, Objective Analysis, Friction Mapping, Alignment Audit, and Signal DistillationIf you’re leading a Seed or Series A company, this episode will reshape how you think about leadership, problem solving, and capital efficiency in 2025’s high-pressure growth environment.🎧 Listen on Spotify, Apple Podcasts, and YouTube every Wednesday.🚀 Visit RichLaster.com to learn how to apply the R.O.O.T.S. Diagnostic Model and scale from noise to clarity.
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The "Accidental Sales Manager" Trap: How to Reclaim Your Role as CEO
You built your company by selling its story. But if you’re still the one closing every deal, you’re not leading …you’re limiting growth!In this Blunt on Business episode, Rich Laster, Fractional CRO, 27-year sales veteran, and founder advisor reveals how to fire yourself as your company’s top salesperson without losing control of your message or your revenue. Drawing from decades of coaching CEOs through post-Series A transitions, Rich breaks down the Three-Stage Offramp Framework: a proven model to codify your sales process, build visibility through performance data, and hire a sales leader who scales your vision.You’ll discover:• Why founder-led sales eventually kills company scalability• How to replace instinct with structure and control without micromanaging• The “Dependency Index” diagnostic that reveals when it’s time to step back• Why firing yourself from sales is the move that actually makes you CEOThis is an essential episode for Seed and Series A founders, growth-stage CEOs, and VC-backed leaders ready to scale from hustle to strategy.🚀 Visit RichLaster.com to learn how to install a revenue engine that runs without you.📅 Live Wednesdays at Noon on YouTube🎧 Available afterward on Spotify and LinkedIn
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How to Break the “Warm Pipeline” Illusion: Turning Leads into Real Revenue
Every founder loves to brag about a “warm” pipeline. But here’s the truth: warmth doesn’t pay the bills.In this Blunt on Business episode, Rich Laster, Fractional CRO and 27-year sales veteran, pulls back the curtain on the “Warm Pipeline” illusion that’s draining startup runway and misleading investors. Discover how to qualify your pipeline using the Readiness Quadrant and Deal Reality Checklist so you can finally stop forecasting hope and start closing deals that count.Need to convert interest into revenue before the next board meeting? Book a time with Rich at RichLaster.com
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When & How to Hire Sales: The Precision Framework for Founders
Hiring outbound sales talent too early can cost your startup time, money, and momentum.In this episode of Blunt on Business, Fractional CRO Rich Laster (GrowExpand.com) breaks down how to build outbound sales muscle the right way so founders can scale revenue without losing control of their message or market learning.You’ll learn:✅ When to make your first outbound sales hire (and when not to).✅ Why founders must personally lead outbound before delegating.✅ The Precision Framework for predictable, scale-ready sales hiring.If you’re a Seed or Series A founder struggling to balance growth expectations and hiring pressure, this episode is your roadmap to clarity …not chaos.📘 Access expert help when planning to scale up your sales organization at GrowExpand.com.
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How Trusted Brands Win with Outbound: The Laster Trust Model
Outbound is changing …again!Today’s buyers don’t trust your sequence, your AI-driven personalization, or your “quick intro” messages. What they do trust are brands that show their expertise, respect their time, and lead with transparency from the first touch.In this episode of Blunt on Business, Rich Laster -Fractional CRO and founder of GrowExpand.com - reveals The Laster Outbound Trust Model (LOTM), his framework that helps founders rebuild credibility in a skeptical market.You’ll discover:• Why outbound isn’t dead, it’s grossly misunderstood.• How to engage with trust in every message, not tactics or templates.• Why founder-led outreach is now a leading VC indicator for scalability and resilience.If your outbound is falling flat or your inbound leads have gone quiet, this episode will show you how to transform skepticism into opportunity.🎧 Watch, learn, and re-engineer your outbound for trust-driven growth. For expert help, visit RichLaster.com
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Outbound Wins: The Precision Outreach Framework for Founders
Inbound alone will not carry your startup past Seed.If you are relying on content and waiting for leads to arrive, you are already falling behind. The companies that scale to Series A and beyond integrate targeted founder-led outreach with inbound, creating the velocity and validation investors demand.In this episode of Blunt on Business, Rich Laster (Fractional CRO and founder of GrowExpand.com) breaks down the Precision Outreach Framework -a proven four-part system for early-stage founders who need more than inbound trickles.You will discover:• Why fewer than 27% of $50K+ B2B deals come from inbound alone (HBR research)• The outreach readiness checklist every founder should use before their next blitz• Why outbound shortens feedback cycles by 40% compared to inbound-only (Kellogg research)This episode is for founders and growth-stage executives who want to win customers, sharpen product–market fit, and give VCs confidence in their go-to-market motion.👉 Visit RichLaster.com for one-on-one help!
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How To Build A Sales Team That Runs Without You
What separates companies that scale from those that stall? The answer often comes down to one thing: whether the sales organization can operate without the founder.In this episode of Blunt on Business, Rich Laster (Fractional CRO and founder of GrowExpand.com) breaks down exactlyhow to create a sales org that runs without your calendar -a hallmark of true scale and leadership maturity.You will learn:• Why founder dependency is the biggest hidden barrier to growth• How to build accountability into your sales culture without micromanagement• The role of modern CRM and automation in eliminating day-to-day founder oversightIf you are a founder or growth-stage executive tired of being the bottleneck in your own company, this conversation is your roadmap to a sales team that thrives on its own.👉 Learn more and get your Rapid Revenue Roadmap at RichLaster.com
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What a Fractional Really Does (And Why Your Startup Probably Needs One)
What does a Fractional Chief Revenue Officer actually do, and why are so many growth-stage companies bringing them on board?In this episode of Blunt on Business, Rich Laster of GrowExpand.com breaks down why the Fractional CRO model is exploding in popularity, what separates it from traditional consulting or coaching, and the transformational impact it has on scaling companies.You’ll discover:• Why founder-led sales eventually stalls company growth• The 5 key ways a Fractional CRO drives value, from system design to market expansion• How this role frees CEOs and founders to lead strategically instead of firefighting daily dealsIf your company has hit complexity, unpredictability, or stalled momentum, this conversation will show you why a Fractional CRO is the bridge between chaos and scalable revenue. 👉 Learn more, and get your Rapid Revenue Roadmap at RichLaster.com
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The Revenue Alignment Triangle: Message, Market, Method
Are your sales slowing down, even though you have a great team and solid tools? The problem is rarely your people or your tech. It is almost always a breakdown in the Revenue Alignment Triangle: Message, Market, and Method.In this episode of Blunt on Business, Rich Laster (Fractional CRO and founder of GrowExpand.com) breaks down how Seed and Series A companies can realign their go-to-market engine for predictable, scalable revenue.Here’s what we cover:Why most “sales problems” are actually alignment problemsHow to craft a buyer-centric Message that cuts through noise and earns trustWhy clarifying your Market and ICP is the fastest way to eliminate wasted dealsHow a disciplined Method transforms random sales activity into predictable growthProven practices from GrowExpand.com that shorten cycles, improve forecasting, and restore sales velocityFounders and revenue leaders cannot afford misalignment. If your message is unclear, your market is unfocused, or your method is inconsistent, your pipeline will leak. This conversation shows you how to stop the drift and build a sales engine that actually scales.👉 Get Your Rapid Revenue Roadmap now at RichLaster.com
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When to Pivot: Your Offer vs. Your Audience
Every founder reaches the same crossroads: should you pivot your offer or your audience? Make the wrong move, and you burn cash without traction. Make the right one, and you unlock growth.In this episode of Blunt on Business, Rich Laster breaks down why strategy is not just a plan but the difference between scaling and stalling. Drawing from Harvard Business Review research and 25 years in sales leadership, he reveals the signals that tell you when it’s time to adjust your product, and when it’s time to refocus on a new buyer segment.You’ll discover:Why most founders confuse hustle with strategyThe 3 silent signals that tell you a pivot is comingHow to know if your product or your market is the real problemA proven framework for making the right pivot, fastIf you’re a founder or Seed to Series A leader under pressure to hit the next growth milestone, this is the conversation you cannot afford to miss.📌 Subscribe to Blunt on Business for straight talk on scaling revenue without the fluff.📌 Visit RichLaster.com to get your Rapid Revenue Roadmap now.
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AI Fails At Sales
🧙🏾♂️You, great founder, must sell ...not, be easily sold!This video will help you understand exactly where AI belongs in a B2B company. For the article I mention, visit blog.growexpand.com📌 Get Your AI Driven CRM now at RichLaster.com
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The Illusion of Strategy: Stop Confusing Goals with Strategy
Most business leaders have 👀“a plan” but, too often, that plan is just a list of goals and tasks -not a real strategy.In this episode of🎙 Blunt on Business, I break down exactly what strategy is and isn’t, why so many businesses get it wrong, and how the right strategy can become your biggest competitive edge.🧙🏾♂️You’ll discover:• The key differences between a goal, a tactic, and a strategy• Why confusing the three leads to stalled growth and wasted resources• The three tests your business plan must pass to be considered a real strategy• How a clear strategy gives you faster decisions, better execution, and more predictable revenueIf you’ve been relying on wish lists and to-do lists instead of a true business strategy, this episode will help you course-correct before your competition leaves you behind.📌 Get Your Rapid Revenue Roadmap now at RichLaster.com
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Weekly Pipeline Rituals: Build Revenue with Precision, Not Chaos
Early-stage companies don’t fail because of lack of ambition🤑, they fail because of lack of discipline.🧘🏾♂️In this episode of🎙 Blunt On Business, Rich Laster breaks down why weekly pipeline rituals are the single most important habit for Seed and Series A founders who are serious about driving predictable📈 revenue growth, winning investor trust, and preparing for scale.You’ll Learn How To:• Structure a Weekly Cross-Functional Pipeline Review• Enforce Pipeline Data Hygiene• Run Weekly Retrospectives That Drive Learning• Assign Actions and Build Team AccountabilityFounders who build predictable revenue don’t just track deals. They institutionalize discipline. Your CRM must become your single source of truth, and your weekly pipeline review must become non-negotiable. 📊If you’re ready to build a sales system that produces results, not noise, book your Custom CRM Consultation now at RichLaster.com.
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Mis-Prioritizing Leads Is Killing Your Sales Velocity
Your pipeline is full, but your revenue is flat. 👀Sound familiar?In this episode of Blunt On Business, Rich Laster exposes one of the most damaging mistakes early-stage founders make: treating every lead like it matters equally. For Seed and Series A teams chasing real traction, mis-prioritizing leads doesn't just slow sales. It burns out your team, clogs your CRM with noise, and quietly erodes investor confidence. If you're trying to build a predictable, investor-grade sales system, this episode will hit hard. 📈What You’ll Learn:• How to define and enforce your Ideal Customer Profile - So you stop wasting time on prospects that won’t convert, won’t stay, or won’t pay• How to create a culture of pipeline clarity and discipline - Including the biweekly CRM hygiene practice that removes dead weight and resets focus• Tech-enabled discipline - How a CRM optimized for your business ensures daily KPI achievementIf you're still treating every intro call, demo, and inbound form as a win, you're not scaling. You're stalling. This episode shows you how to shift from lead collection to lead conversion and regain control of your revenue trajectory before the second half of the year slips away.🧙🏾♂️Want to apply what you hear in this episode?Visit RichLaster.com to book a Rapid Revenue Roadmap session built for teams like yours.
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33
The 5 Client Questions Every Smart Founder Should Ask This Summer
If you're a Seed or Series A founder planning to “coast” through the summer you’re leaving your next round on the table.In this episode of Blunt On Business, Rich Laster unpacks why re-engaging past clients is your single most overlooked growth move and how the most successful early-stage founders turn summer slowdowns into a pipeline of referrals, insights, and reactivation deals.These five, high-leverage questions are no fluff! They’re battle-tested prompts designed to deepen relationships, surface blind spots, and create investor-worthy signals of traction:1. What did you value most about working with us?Discover how your market perceives your value; not how you hope they do. Use the language your clients give you to perfect your pitch, differentiate your messaging, and sharpen your investor updates.2. Where did we fall short or leave room for improvement?Constructive feedback reveals your hidden churn risks. Founders who invite it don’t just retain better; they improve faster.3. What new challenges are you facing this year?These answers are your R&D department. Great founders don’t guess what to build next; they ask the folks likely to buy it.4. Would you recommend us to others? Why or why not?Referrals and testimonials don’t come from wishful thinking. This question uncovers promoters, detractors, and untapped advocates.5. Is there anything you wish we offered or did differently?Innovation lives in this answer. Often, your clients already know how you could grow if only you’d ask.Whether you’re prepping for a fall raise, optimizing CAC/LTV, or trying to turn retention into repeatable revenue, this is your July reset.🎯 Ready to get clarity, reactivation, and revenue before Q3 slips away? Book your Rapid Revenue Roadmap now at RichLaster.com and unlock what your past clients already know will move your business forward.
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32
5 Summer Moves That Separate Scalers From Sleepers
If you’re a Seed or Series A founder treating summer like a slowdown, you’re playing yourself!In this episode of Blunt On Business, Rich Laster reveals the five revenue-building tactics top founders use in Q3 to outpace competitors who are waiting for the fall to get back to work. Investors are👀 watching, and those who execute now are the ones to get funded, scale faster, and finish 2025 strong. These aren’t theories, they’re field-tested strategies backed by Harvard Business School, McKinsey, and Rich’s 26 years of hands-on sales leadership experience.The 5 Summer Moves♟ to Accelerate Scalable Growth:1. Reconnect and Upsell to Existing ClientsIt’s 5x cheaper to reactivate a past customer than acquire a new one. Use personalized check-ins, summer exclusives, or loyalty bundles to unlock fast revenue and repeat buyers.2. Pilot New Revenue Streams While Everyone Else Is DistractedTest a new offer, product, or pricing model. Summer gives you quiet space to experiment before scaling in Q4.3. Double Down on Automation & CRM OptimizationThis is your chance to fix the back end. Upgrade your CRM workflows, clean your data, segment your list, and prep your systems to scale without hiring.4. Forge Strategic Partnerships That Extend ReachSet up referral agreements, co-market with aligned brands, or explore bundled offers to unlock channels you don’t own.5. Level Up Your Team & ProcessesRun internal trainings, optimize onboarding, or hold a “post-mortem” on recent failures. The team that improves during the lull wins during the sprint.Founders who build while others rest don’t just survive, they scale.📈 Want help turning these summer tactics into a Q4 growth engine? Book your Rapid Revenue Roadmap now at RichLaster.com
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31
Q3: Your Last Shot To Win Q4!
If your Q3 plan is "survive the summer," you're already losing Q4.In this episode of Blunt On Business, Rich Laster breaks down the five strategic moves growth-stage founders need to make now to finish 2025 strong …especially in this flat, cautious market where capital is limited & outcomes are scrutinized.Whether you’re a Seed or Series A founder, investor-backed operator, or in a plateaued revenue cycle, this is your wake up call:🔑 Diagnose what’s not working; then deaverage it.🔑 Segment like a strategist, not a spray-and-pray marketer.🔑 Double down on "win-win" customers who build your valuation.Discover why Q3 is the last realistic window to set up Q4 dominance, why efficiency can’t come at the expense of differentiation, and how smart founders create momentum while others burn out.👉 If you want to engineer a credible path to profitable growth, not just survive 2025; this 15-minute episode is your unfair advantage. 💡If you’re ready to turn strategy into revenue, Book your Rapid Revenue Roadmap Call now at RichLaster.com
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30
CRM Misuse That Leaves Deals Behind
You paid for the CRM. Your team is “using” it.So why are deals slipping through the cracks—and revenue stalling?In this week’s Blunt On Business live session, Rich Laster calls out the 3 most frequent CRM misuses destroying sales performance in B2B organizations. If your CRM isn’t actively helping you close deals and retain clients, it’s a liability, not a tool. This episode shows you how to fix that.🔑 What You’ll Learn:1. Why “dirty data” quietly sabotages every sales call, and how to clean it2. How siloed platforms are blocking cross-sells, upsells, and renewals3. Why CRM adoption fails (hint: it’s not about the tech; it’s your process)💬 Watch live and ask Rich your sales system questions in real time. Connect with other growth-minded leaders serious about revenue; not excuses. 🚨 Struggling with CRM chaos?👉 Fix it now at GrowExpand.com/crm
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29
The Three Silent Killers Of Sales Conversion
You’re getting leads. You’re taking calls. But deals aren’t closing, and you can’t figure out why!In this Blunt On Business live session, Rich Laster breaks down the 3 silent killers of conversion that are keeping your sales pipeline bloated and your bank account stressed.Whether you’re a founder, CEO, or the one-person sales team, this episode will help you diagnose what’s really blocking your revenue growth without fluff, gimmicks, or 1990s sales tricks.🔑 What You’ll Learn:The hidden signals that your prospect is never going to buyHow your CRM (or lack of one) is quietly sabotaging your follow-upWhy too many “maybes” are worse than a “no” and how to clean your pipeline fast💬 Join the conversation LIVE ...ask Rich your revenue questions in real-time and connect with other growth-focused leaders who are done guessing and ready to win.🚀 Need deals to start closing this quarter?👉 Book your Rapid Revenue Roadmap now at RichLaster.com🧠 This episode is for serious, coachable leaders who want blunt truth, a tighter sales process, and scalable results. Let’s cut through the noise and start closing deals.
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28
ARE YOU CLOSING DEALS?!
Today's episode needs no description!! We need to talk about your business revenue growth; how's it going? Are you closing deals?I urgently want to hear from you in the comments, or direct message via any of our links at RichLaster.com Getting your business on track before this summer is over demands action now!!!
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27
Summer: A CEO's Secret Weapon for Growth
Let’s cut the fluff! If your business isn’t generating enough real profit to outpace inflation, you’ve got no business taking a vacation. In this unapologetically honest episode of Blunt on Business, Rich Laster calls Founders and CEOs to rise above cruise-mode and leverage summer for strategic growth.Inside this episode:🔥 Summer Slump = Strategic Goldmine: While others snooze, you work! Use this season to reconnect with current and past customers and discover what they truly value about your business.🎯 Discover Your “One Thing:” That single thread your customers know and love about you? It’s the most powerful sales & marketing weapon you have -and it's likely hiding in plain sight.📈 Align Sales & Marketing for Scalable Revenue: Once you find your “one thing,” rally your message, team, and execution around it for top-line growth that compounds.If you’re ready to lead your business from survival to scale, even when the world is on vacation -this episode is for you.🧭 Book your Rapid Revenue Roadmap now at RichLaster.com ~ because real growth doesn’t take summers off.
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26
Unique Sales Prop: Be A Candle In The Dark
In this 🔥 episode of Blunt on Business, we're cutting through the fluff and focusing on what actually drives consistent sales: a Unique Sales Proposition (USP) that lights the way for your Ideal Client Profile (ICP).Here’s what we break down:🧠 Your USP is the Magic Inside Your Value Prop – If your Value Proposition is the engine, your USP is the spark. Without it, you're just another voice in the noise.🚫 Why Departing From Your USP for Gimmicks Kills Trust – Most businesses chase clicks and trends. You? You build alignment and results. We talk about staying grounded in what truly sets your company apart.💡 Your USP = Your Mission – Your original "why" speaks louder than hype ever could. Stick with it. Your ICP needs clarity, not confusion.If you want to sell smarter, not louder—this episode is your matchstick.🎯 Book your Rapid Revenue Roadmap now at RichLaster.com and start building a brand that doesn't just sell—it leads.
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25
1st & 2nd Movers: Sell 'Em Both!
In this Blunt on Business episode we’re getting tactical, and brutally honest about how to sell to both first movers and second movers in your industry.🎯If you’re only targeting early adopters, or only going after cautious laggards, you’re leaving serious revenue on the table!Here, you’ll learn:1️⃣ Understand the First Mover Mindset – These buyers want innovation, speed, and a competitive edge. We'll break down how to lead with vision, velocity, and early adopter proof.2️⃣ Win Over the Second Movers – These buyers want safety, certainty, and ROI. Learn how to package social proof and low-risk onboarding that speaks their language.3️⃣ Position Yourself as the Solution for Both – With the right messaging strategy, your offer can speak to both kinds of buyers without diluting your value.This episode will help you double your sales lanes—without doubling your work.🎯 Book your Rapid Revenue Roadmap now at RichLaster.com to create a buyer journey that converts both the bold and the cautious.
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24
Plan To Profit: Your Purpose Powered Plan
If your business feels like it's all hustle but has lost its heart, you're building on broken ground. This episode isn’t about playing small, it’s about playing real. 🎯 If you’re tired of chasing income without impact, this is your wake-up call. In this Blunt on Business episode, Rich Laster exposes thedisconnect killing most entrepreneurs’ momentum: a profit plan with purpose. We dive deep into how aligning your revenue goals with your life’s calling isn’t just “nice to have” it’s your competitive edge. Here’s what we unpack:1️Seek First the Kingdom – The foundation of sustainable success isn’t strategy, its integrity, discipline, accountability, love, and respect—starting in your life and personal space.2️Lead with Purpose, Not Profit – Your value doesn’t come from your pitch; it comes from how you serve others. When your revenue strategy is built on your true purpose, growth follows. 🎁 Book your Rapid Revenue Roadmap now at RichLaster.com - Let’s align your purpose with a plan to grow on purpose and profit.
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23
The 3 Keys Tesla Forgot: If You Build It, They Won’t Come
Great product; no traction?!😳This Blunt on Business episode tackles the harsh truth behind why innovation alone won’t save your sales. Even giants like Tesla can miss the mark—and if you’re a growing founder or B2B leader, you can’t afford to do the same.🎯We break down the 3 critical alignment keys most companies ignore when wondering why no one's buying:1️ Spiritual Alignment – If you don’t have an active relationship with your founder, being the founder of your business is going to be tough.2️ Buyer Messaging Alignment – It's not about what you want to say; it’s about what your buyer needs to hear.3️ Goal Alignment Over Gimmicks – Chasing trends won’t help if your customer’s success metrics aren’t baked into your offer.The mindset “Build it and they will come” is bull poo. You need to build what aligns, speak what resonates, and sell what solves.Skip the gimmicks. Get aligned.🎁 Book your Free Revenue Growth Call today at RichLaster.com – Let’s stop guessing and start growing.
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22
Landing Big Whales: From Talk to Truth 🎙️
Trying to close bigger deals but, stuck in "we'll think about it" land??!In this Blunt on Business episode, Rich Laster breaks down how to reverse engineer closing a big deal by getting down to the truth of if you’re the person to do it! 🎯 Here's the reverse-engineered roadmap to go from talk to truth:1️⃣ Big Deal Signed & Paid –What happens in the deals that actually close? Start there. 2️⃣ Proposal Built With the Client – How collaboration creates buy-in before the ink is dry. 3️⃣ Need & Budget = Verified –The power of re-verifying both throughout the sales cycle. 4️⃣ You = Their Clear Solution –Learn how to guide conversations so the prospect arrives at your business as the best-fit answer. 🔑 KEY MINDSET: The truth about what you're great at is enough; “your truth” isn’t. Don’t try to be everything. Don’t try to BS your way through it. Be authentic. Be valuable. Be the obvious choice. 🛑 Stop selling. ✅ Start solving. Book your Free Revenue Growth Call now at RichLaster.comLet's build a sales process that helps you land whales without pretending to be one!
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21
Selling Your SaaS: Only What Your Users Think Matters
You think your SaaS is brilliant? That’s not enough!In this episode of Blunt on Business, we break down why selling your software successfully starts with a mindset shift—from believing in your features to proving your value with actual user feedback.Here’s what you’ll learn:1️⃣ Assumption Kills Sales – Why thinking your SaaS is “great” means nothing if your users don’t agree.2️⃣ Your Data Is Gold – How to use real user surveys, churn insights, and feature requests to refine your sales pitch.3️⃣ Talk to Your People – Conversations with past and present users reveal exactly what drives buying decisions (and what doesn’t).👉 If you’re not using your own user data to shape your message, you’re leaving money on the table.Let’s fix that.🎁 Book your Free Revenue Growth Call at RichLaster.com...let’s turn your user feedback into scalable SaaS sales.
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20
Your CRM is Your Sales Engine: Use It or Lose Money
Struggling to close deals consistently? A CRM designed around your business might be the missing link. In this episode of Blunt on Business, we're cutting through the noise to show you why your CRM isn't just a database—it's the backbone of your sales process.📌 Here’s what you’ll learn:1️⃣Your CRM = Your Sales Playbook – Track every deal, follow-up, and conversation so nothing falls through the cracks.2️⃣Turn Data Into Dollars – Use CRM insights to refine your sales approach and close more business.3️⃣Sell Value, Not Chaos – A disorganized sales process kills deals. A well-managed CRM keeps you in control. Most businesses fail at sales because they don’t have a repeatable process. Don’t let that be you.🔗 If You Need An Expert To Walk You Through It, Book your Free Revenue Growth Call now at RichLaster.com
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19
How to Win: Selling Without a Unique Sales Proposition
🚨 No Unique Sales Proposition? No Problem! Many business owners get stuck overthinking because they lack the perfect Unique Sales Proposition (USP) to close deals.💡Here’s the truth:Deals are won through relationships, problem-solving, and consistency—not just catchy taglines. In this episode of Blunt on Business, we’ll break down how to sell successfully without a “perfect” USP by focusing on:1️⃣Help, Don’t Sell – Why adding value wins more deals than pitching.2️⃣Know Your Prospect – The secret to closing more sales without needing a unique offer.3️⃣Document & Track in Your CRM – How a simple daily habit ensures you never miss an opportunity.🚀 Stop waiting for the perfect USP—start closing more deals NOW. Hit play and let’s cut through the noise.💰 Want a Free Revenue Growth Call? Visit RichLaster.com and book yours today.
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18
Follow-Up: Your Fortune Requires Consistency!
Are you losing deals just because you’re not following up the right way, OR AT ALL??!Most sales don’t happen on the first call, email, or meeting. The follow-up is where the real money is made. Too many business owners either give up too soon or come off as desperate and pushy.In this episode of Blunt on Business, we’re diving into how to master the art of follow-up without annoying your prospects. You’ll learn:1️⃣ Help, Don’t Sell – How to follow up in a way that adds value, builds trust, and moves the deal forward.2️⃣ Become a Superuser of Your CRM – Why your CRM isn’t just a database, it’s your secret weapon for closing more deals with less effort.🎧 If you’re ready to stop letting potential sales slip through the cracks, hit play now. The right follow-up strategy could mean the difference between losing and winning your next big client.Too busy to do it yourself? Schedule your Free Revenue Growth Call at RichLaster.com
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17
Crafting Your Message: Putting Your Value Proposition To Work
📈 You have a Value Proposition—but is it actually making you money?Having a great Value Proposition is key but knowing how to use it in your marketing and sales process is where the real magic happens. In this episode of Blunt on Business, we’re breaking down how to turn your Value Prop into sales-generating messaging across three key areas:1️⃣ Inbound Marketing – How to attract leads by using your every blog, article, and social media post.2️⃣ Email Scripts – The exact structure for crafting emails that actually get opened, and responded to.3️⃣ Call Scripts – How to actively listen in order to better qualify leads & close deals.If your messaging isn’t converting, this episode is a must-listen. We’re cutting through the fluff and showing you how to turn your Value Prop into real revenue.🎧 Listen now and start winning more business! Be sure tolike, comment, subscribe, and tell 3 friends who may also benefit from making more money in their business!!!If you need hands-on help, get it now at GrowExpand.com
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16
Value Proposition: Why It’s Your Sales Superpower
Struggling to close deals? It might not be your product …it’s your message.In this episode of Blunt on Business, we’re cutting through the noise to talk about the #1 sales tool most business owners overlook: your Value Proposition. If you can’t clearly explain how you deliver value, you’re losing deals before you even start.Here, Rich will break down:1️⃣What a Value Proposition really is: how you deliver value.2️⃣Why active listening is your secret weapon when sharing your Value Prop with prospects.3️⃣How sleazy sales tricks—and your personal opinion—are killing your close rate.Whether you’re a founder doing your own sales or a business leader trying to coach your team, this is a must-listen for anyone who wants to close more deals with confidence and clarity.🎧 Tune in now and sharpen your sales message! Visit GrowExpand.com if you need help implementing Rich Laster's 26 years of experience in your business.
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15
Fractional CTO vs. AI: Who Should Lead Your Tech Strategy?
AI is powerful but, is it the right choice for your business’ tech leadership? Many small and mid-sized companies are considering AI-driven solutions yet, a Fractional CTO brings proven strategies and human expertise that AI simply can’t match. In this episode of Blunt On Business we cut through the noise and break down three critical reasons why hiring a Fractional CTO is the smarter investment over relying on AI for your business’ technology needs.💡 Key Takeaways for Business Owners:1️⃣ You don’t have the time, or data, to properly train an AI model to manage your tech stack.2️⃣ A full-time CTO costs an average of $181,000/ year - a risky bet if they don’t deliver.3️⃣ AI systems can be hacked but, our Fractional CTO client can’t.Visit RichLaster.com to book a time to talk about your tech stack now, and 🎧 Listen, like, share, and join us live Wednesday's at Noon ET on YouTube with any questions you have to grow and expand your business!
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ABOUT THIS SHOW
Welcome to Blunt On Business. This is the🚫 fluff zone for serious CEOs.If you're the CEO of a📈 $5-50M B2B company and you're tired of being your team's #1 salesperson, you're in the right place. I'm Rich Laster, a Fractional CRO with 27 years and $500M+ in closed deals.Here, we don't just talk about sales theory. We break down the practical systems and strategic shifts you need to:🏎️Replace chaos with a predictable revenue engine.🧙🏼♂️Fire yourself as the chief sales problem-solver.🧑🏼🚒Build a company that scales without the constant firefighting.Subscribe and hit the bell!
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