Comparesoft Podcast

Laura Pointer, Founder of Pivotal Project Management, joins the Comparesoft ERP Podcast to explain how she has built a 100% go-live success rate across ERP implementations in oil and gas, engineering, manufacturing and facilities management. In this episode, Laura unpacks what ERP go-live actually means, why most buyers mistake it for the end of the project, and the methodology that has kept her record intact. She walks through the checklist non-negotiables, the most common causes of delay, and what it takes to sustain a go-live once the consultants have demobilised. Laura talks about: What ERP go-live really means, and how to define a successful one beyond "the system is on" The honesty-first methodology behind her 100% success rate, including why RAG greenwashing kills programmes faster than any technical issue The go-live checklist non-negotiables, from people-first sequencing to multi-date sign-off on customisations What go-live day actually looks like, including the field-rename incident that almost broke a fully integrated solution Why change management is the single biggest cause of go-live failure, and how to spot the quiet resistors How big bang and phased rollouts compare, and where peer cascade pays off What it takes to sustain a go-live in the first six months, including hypercare, top-down messaging, and letting it settle 🔗 Listen and read more: https://comparesoft.com/erp-software/implementation/go-live/