Confidential Bulletin

In this episode of News You Need to Know, Courtney breaks down three bills aimed at reducing delays and easing operations for restaurants:AB 2418: Sets firm timelines for permit reviews and inspectionsAB 1915: Allows self-certification for routine equipment replacementsAB 1740: Sets new precedent for regulatory flexibility in “Coastal Zones”These reforms are part of the CRA’s continued advocacy to streamline processes, reduce costs, and support restaurant operators statewide. Stay informed and stay ahead.DISCLAIMER: Stock media used in this clip are sourced from Canva and other royalty-free sites. Audio: Indie Times_Positive Dvir ZilverstoneSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Legislature is active, and restaurants are a primary focus. In this edition of News You Need to Know, Courtney reviews key legislative updates affecting operators, including alcohol-to-go, new menu labeling requirements, misplaced liability for neighborhood restaurants, and efforts to combat against reservation piracy. Watch to learn what is advancing, what is at risk, and how these changes may impact your restaurant. DISCLAIMER: Stock media used in this clip are sourced from Canva and other royalty-free sites. Audio: Indie Times_Positive Dvir ZilverstoneSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In part two of this discussion, we explore the critical role of online reviews, digital presence, and operational strategies in driving restaurant revenue and reputation. Experts Lisa Landsman from Google and Joel Seidenberg from Locl  share practical tips on managing reviews, engaging with customers, and optimizing digital profiles to stay competitive.Chapters00:00 The Importance of Digital Presence03:54 Understanding the Weight of Reviews06:36 Effective Review Management Strategies09:55 Responding to Reviews: Best Practices12:36 Leveraging Feedback for Improvement15:51 Practical Steps for Restaurant OwnersSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of News You Need to Know, Courtney explains Assembly Bill 1245 and what it means for California restaurants. This proposed law aims to stop third-party platforms from selling unauthorized reservations, which is a growing problem that can cause lost revenue, no-shows, and unhappy diners. Find out how this bill might affect your business and how the California Restaurant Association is working to protect restaurant owners across the state. DISCLAIMER: Stock media used in this clip are sourced from Canva and other royalty-free sites. Audio: Indie Times_Positive Dvir ZilverstoneSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This episode explores how restaurants can leverage digital presence, especially Google Business Profiles, to attract more diners and improve visibility. Experts Lisa Landsman from Google and Joel Seidenberg from Locl share practical tips on optimizing online listings, managing reviews, and understanding search intent.Chapters00:00 The Importance of Online Presence for Restaurants13:04 Understanding Google Business Profile18:53 Common Mistakes and Best PracticesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

News You Need to Know is welcoming a new host to the team. Join Courtney Carlmark as she shares the latest updates impacting California’s restaurant industry. In this episode, Courtney highlights our recent Capitol Hill meetings, where restaurant advocates spoke directly with policymakers about key operator issues. Thank you to everyone who participated and helped amplify the restaurant industry’s voice. Your engagement helps shape policies that affect restaurants in California and across the country.Stay tuned for the latest industry updates, advocacy efforts, and resources from the California Restaurant Association. Subscribe to stay informed: https://www.calrest.org/post/subscribeGet these & all of our episodes in video form at https://www.youtube.com/@CaRestAssocDISCLAIMER: Stock media used in this video are sourced from Canva and other royalty-free sites. Audio: Indie Times_Positive Dvir ZilverstoneSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

On Ask CRA, Laura Pierson-Scheinberg and Kimya St. Pierre of Jackson Lewis P.C. discuss political expression in the workplace. Learn how federal and California laws impact employee speech, social media posts, and employer response.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

On another Ask CRA, Laura Pierson-Scheinberg and Alan Acosta of Jackson Lewis P.C. will break down California’s new SB 294 Workplace Know Your Rights Act. Learn who must comply, key notice requirements, deadlines, and practical steps employers can take now to avoid penalties.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Recorded on 1/21, prior to Mayor Matt Mahan's announcement of his candidacy for Governor.In this episode, host Jot Condie engages with three prominent California political journalists: Marisa Lagos, Melanie Mason, and Nikki Laurenzo. The panel discusses the current political landscape in California, focusing on Governor Gavin Newsom's legacy and the crowded field of candidates vying for the governorship. They evaluate Newsom's achievements and challenges during his tenure, including healthcare expansion and housing issues. The conversation shifts to the upcoming election, highlighting the influence of money in politics and the dynamics of candidate recognition and voter engagement. The panelists provide insights into the potential frontrunners and the evolving nature of California politics.Chapters00:00 Gavin Newsom's Legacy and Challenges08:32 The Race to Replace Newsom: Candidates and Dynamics21:40 The Dynamics of the Democratic Primary Race25:43 The Role of Media in Candidate Visibility31:18 Voter Sentiment and the Trump Factor37:54 The Influence of Money in Politics44:22 Identifying the Next Generation of LeadersSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the On the Fly, host Jot Condie engages with three prominent California political journalists: Marisa Lagos, Melanie Mason, and Nikki Laurenzo. This is just a teaser of the great conversation coming next week, as these three journalists lay out the field to replace Gavin Newsome as Governor & just what his legacy in California will look like. Don’t miss it!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In Part Two of our discussion, Jot Condie and guests Jennifer Barrera (CalChamber), Brian Maas (California New Car Dealers Association), and Dave Puglia (Western Growers) delve into Governor Newsom's final year in office, examining his shifting role amidst California's affordability crisis and its implications for businesses and the next generation of leaders. The conversation covers the governor’s increased engagement on policy details, the challenges of a budget deficit, and the ongoing out-migration of taxpayers. They also discuss the upcoming 2026 gubernatorial race and the importance of concrete action from candidates on affordability. Finally, they reflect on the early impacts of PAGA reform and its benefits for small businesses. Don’t miss this insightful exploration!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In Part One of this special two-part episode, host Jot Condie (California Restaurant Association) sits down with three leaders representing the auto, agriculture, and statewide business communities:Jennifer Barrera, California Chamber of CommerceBrian Maas, California New Car Dealers AssociationDave Puglia, Western GrowersTogether, they break down the real-world pressures shaping California’s economy—from tariffs and labor shortages to affordability and policy uncertainty. Hear candid insights from industries on the front lines and keep an eye out for Part Two coming this December, where we explore what businesses should prepare for next.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Join us for a captivating episode of the CRA’s Confidential Bulletin podcast as Jot Condie sits down with Matt Sutton, CRA's Senior Vice President for Government Affairs and Public Policy. Discover the unique challenges and opportunities posed by a wave of new lawmakers in the California legislature. From building relationships to effectively communicating the distinct needs of the restaurant industry, Matt shares invaluable insights on the legislative process. Tune in for a deep dive into the dynamics of advocacy in California!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Get a sneak peek of this episode of the CRA’s Confidential Bulletin podcast, where Jot Condie speaks with Matt Sutton, CRA's Senior Vice President for Government Affairs and Public Policy. They discuss the impact of a new class of lawmakers in California and the unique opportunities and challenges that come with it. Hear how relationship building and communication are key to advocating for the restaurant industry's distinct needs. Don’t miss this quick preview of our in-depth discussion on the legislative landscape! Full episode launched Thursday, October 30th.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Legal Partner Vance Piggot, Shareholder at Kronick Law Firm, joins Megan Gamble with the CRA to answer questions on Prop. 65 changes. Don’t get caught off-guard! New Prop. 65 claims have been rolling in throughout the state. CRA members can download a printable sign at www.calrest.org/store and contact our Legal Center help line at [email protected] to make sure they are properly covered.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Join co-hosts and CRA Board Members Joseph Pitruzzelli (Wurstkuche) and Ben Shahvar (Buttercup Restaurants) at the California Restaurant Show where they have lively conversations and give insights on what's going on in the industry with other restaurateurs, employment lawyers, and vendors.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Alycia Harshfield (CRF President) sits down with Fred Glick (Karl Strauss) to talk about his unique take as incoming Chair of both the California Restaurant Association and Foundation. The duo returns to the Confidential Bulletin with a primer on how the Foundation and Association work in tandem to support the goal of a healthy restaurant industry and community in California. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ever wonder why you’re paying licensing fees to play great music that set the vibe in your restaurants? Listen to Grammy Award winning songwriter Tim James tell his fascinating story and how royalties support his family, followed by Dan Spears VP of Industry Relations at BMI who talks about how licensing fees are essential the craft and the unknown songwriter.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This month's guests are Dan Spears, VP of Industry Relations at Broadcast Music Inc, (BMI), and Grammy Award-winning songwriter Tim James. Listen to Dan answer questions about the restaurant industry on the fly! Full episode next week.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When disaster struck, the California Restaurant Foundation didn’t wait. In this mini episode, Fred Glick, VP of Brewpubs @ Karl Strauss and incoming CRA Board and Foundation Chair, and Alycia Harshfield, CRF President, share how their team mobilized fast to support restaurants and workers impacted by the LA fires. Hear how the hospitality community rallied together, where the donations went, and how the Foundation got help to those who needed it most—fast.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jump back in with Guy Fieri and Jot Condie talking philanthropy and being a force for positive change. From supporting the California Restaurant Foundation helping workers and educating teens to working with the CRA to promote and affect positive change for the industry, Guy continues to lift up everyone around him.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Get to know the infamous Guy Fieri as we know him, an amazing philanthropist and humanitarian force for good. He’s raised tens of millions of dollars for restaurant industry workers in need all over the country, fed thousands of first responders and people impacted by disasters, supported educational programs for kids, and shed light on issues that restaurants and their workers face every day.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Get to know May's Confidential Bulletin guest, Guy Fieri, the Mayor of Flavortown, and one of the most dynamic personalities in the restaurant industry. This month he joins Jot Condie to discuss his philanthropic efforts, and much much more!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this second mini-episode, Legal Partner Vance Piggot, with CRA Legal Center Partner Kronick Moskovitz Tiedemann & Girard, covers California State laws on immigration and how restaurants can be compliant while also following federal laws. Don't forget to visit https://info.calrest.org/immigration-resources for white papers, webinars, and legal partner resources to help you prepare. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The CRA's new mini-episode series to answer your burning questions. Leslie Teague asks Vance Piggot, with CRA Legal Center Partner Kronick Moskovitz Tiedemann & Girard, about following federal immigration laws and what to do when ICE comes to your location. Visit https://info.calrest.org/immigration-resources for white papers, webinars, and legal partner resources to help you prepare.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chris Thornberg, Ph.D. is back with CRA president + CEO Jot Condie to dig into the latest job loss data for QSRs in California and how AB 1228 has played a role.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Get to know April’s Confidential Bulletin guest, Chris Thornberg, Ph.D. and founding partner at Beacon Economics. This month he joins Jot Condie to discuss the latest BLS jobs numbers showing that California has lost thousands of quick-service jobs.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This conversation explores the intricate relationship between lobbying and the restaurant industry, focusing on Rick Berman's career as a lobbyist and his influence on political engagement within the sector. The discussion highlights key figures like Norm Brinker, who catalyzed political advocacy in the restaurant industry, and examines the evolution of corporate involvement in public policy over the years. The conversation also touches on the challenges faced by modern companies in navigating political landscapes and the importance of building coalitions for effective advocacy.This is Part 2 of Jot and Rick's discussion, don't miss Part 1.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This conversation explores the intricate relationship between lobbying and the restaurant industry, focusing on Rick Berman's career as a lobbyist and his influence on political engagement within the sector. The discussion highlights key figures like Norm Brinker, who catalyzed political advocacy in the restaurant industry, and examines the evolution of corporate involvement in public policy over the years. The conversation also touches on the challenges faced by modern companies in navigating political landscapes and the importance of building coalitions for effective advocacy.This is part 1 of Jot and Rick's discussion, stay tuned here for Part 2.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, we dive into the critical impact of wildfires on workplace safety and air quality in California. Join CRA Legal Partners Christine Long, Partner at Berliner Cohen LLP and Vance Piggot, Senior Counsel at Kronick, Moskovitz, Tiedmann & Girard as they engage in a discussion of compliance with wildfire smoke regulations and explore effective strategies employers can implement to protect their teams. Gain valuable insights on preparation and fostering a resilient workplace culture amidst natural disasters.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This conversation explores the current state of the restaurant industry in Seattle and San Francisco, focusing on the impacts of the pandemic, urban dining challenges, safety perceptions, tourism trends, legislative hurdles, and the future outlook for the hospitality sector. Both Brian Walsh and Bob Donigan share insights from their experiences, highlighting the resilience and adaptability of the restaurant business in the face of adversity.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Three prominent women in California’s restaurant industry who now head their family restaurants sit down to discuss the importance of their Mexican heritage, how they have continued and grown their families’ legacy, and their work advocating for others in the industry.Host: Lorraine Salazar, Sal’s MexicanGuests: Christy Vega, Casa Vega and Dolores Jackson, Lolita’s Mexican FoodSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bob Spivak sits down with Alycia Harshfield, executive director of the California Restaurant Foundation, to talk about stories and lessons from his new book, Saved by a Hot Blonde and a Chicken Pot Pie. Bob started as the co-founder of The Grill on the Alley and became the CEO of Grill Concepts, Inc. with multiple famous restaurants, including Public School and Daily Grill.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Special guest Chris Thornberg, Ph.D., a founding partner at Beacon Economics, joins CRA president + CEO Jot Condie to discuss his latest whitepaper, California’s Minimum Wage and the Long-Running Consequences for the State’s Youth. For a decade California has increased the minimum wage year over year with promises to close the income inequality gap and lift people out of poverty, but what is really happening?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Governor Newsom just signed two Private Attorneys General Act (PAGA) reform bills decades in the making. Fisher Phillips, CRA’s legal partners and legal counsel during PAGA negotiations, are hosting this episode to break it all down! Regional Managing Partner Alden Parker and Partners Benjamin Ebbink and Lonnie Giamela sit down to dissect the PAGA deal being finalized this week, how we were able to get reforms, and what they mean for your businesses.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

As of July 1, restaurants are required to have finalized their Workplace Violence Prevention Plans and have procedures in place, and CRA’s partners at Zaller Law Group are here to demystify the process. In this mini episode, ZLG partner, Anthony Zaller and Senior Council and expert, Veenita Raj walk you through the process to successfully create your plan and train your staff.Click this link https://www.dir.ca.gov/dosh/dosh_publications/Model-WPV-Plan-General-Industry.docx to download CalOHSA’s Workplace Violence Prevention Plan resource guide.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A podcast-on-podcast conversation with Jot Condie, CRA president + CEO, and The Working Lunchpodcast hosts, Joe Kefauver and Franklin Coley who are partners at Aligned Public Strategies out of Florida. They manage public affairs efforts in other parts of the country for the restaurant and hospitality industry and have fantastic insight into the intersection of hospitality and politics. The hosts give their perspective on the tip credit fight happening in Ohio and Massachusetts, labor activities, and the FAST Act spreading to other states.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We continue our deep dive from episode one on how PAGA, the “sue-your-boss-law” in California, ever came to be. President + CEO Jot Condie sits in as host for the discussion. You’ll hear directly from Benjamin Ebbink, the former Assembly labor consultant who wrote the analysis, and David Lanier, the former Secretary of Labor under Governor Jerry Brown who was able to get minor reforms.Make sure you’ve listened to episode 1 for the first half of this conversation.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

These first two debut episodes are a deep dive on how PAGA, the “sue-your-boss-law” in California, ever came to be. President + CEO Jot Condie sits in as host for the discussion. You’ll hear directly from Benjamin Ebbink, the former Assembly labor consultant who wrote the analysis, and David Lanier, the former Secretary of Labor under Governor Jerry Brown who was able to get minor reforms.Don’t miss episode 2 for the second half of this discussion.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Introducing the Confidential Bulletin from the California Restaurant Association.Welcome to Confidential Bulletin, the essential podcast for the members of the California Restaurant Association (CRA) members and all professionals within California's vibrant restaurant and hospitality industry. Brought to you by the CRA, this monthly podcast series is your go-to resource for expert insights, advice, and discussions on our industry's most pressing issues today.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.