805 Web Minute

The green Google Guaranteed badge got replaced with a blue Google Verified badge in October 2025, and the money-back guarantee is gone. Lauren and Honor explain what actually changed, who qualifies, and how to get approved.

Local Services Ads sit above everything else on Google and charge per lead instead of per click. Lauren and Honor break down how they work, what they cost by industry, and which SLO County businesses actually qualify.

Got a suspicious 1-star review on your Google Business Profile? Lauren and Honor walk through how to spot a fake, how to report it through Google's three channels, and why your public response matters more than the report itself.

You Google your business name and get nothing. Lauren and Honor break down the 7 most common reasons businesses disappear from Google Maps — from unverified listings to wrong categories — and how to fix each one yourself.

Your Google Business Profile is probably the first thing customers see. Lauren and Honor walk through how to claim, verify, and fully set up your profile — from the sections most people skip to photos, posts, and reviews.

You set up your Google Business Profile. Now what? Lauren and Honor break down the monthly routine — categories, photos, reviews, Google Posts — that turns a basic listing into your best source of local customers.

You know Google reviews matter. But asking for them feels awkward. Lauren and Honor break down the simple three-step system — timing the ask, making it stupidly easy, and responding to every single one. Plus what to do when a bad review lands.

After taking over enough GoDaddy, Wix, and Squarespace sites, the problems start looking familiar before I even open the editor. Honor walks Lauren through the patterns nobody warns you about — invisible headings, template traps, emotional attachments, and the lock-in they designed on purpose.

AI chatbots can generate code in seconds. But should you trust one with your business's online presence? Here's an honest look at what ChatGPT can and can't do for your website.

Your Instagram looks great and Mindbody handles bookings, but is that enough? We break down what fitness professionals on the Central Coast actually need on their website to get found and build trust with potential clients.

Most business owners never ask for referrals because it feels awkward. Here's when to ask, how to ask, and how to make leaving a review stupid easy.

Tourists on Highway 1 are searching for kayak rentals and wine tours right now—on their phones. Here's how to make sure they find you instead of your competition.

Your Instagram following is great, but Google is where new clients actually find you. Here's what salon and spa owners need on their website to turn searches into bookings.

Your grooming software's 'free website' isn't enough. Here's what pet owners actually look for before booking—and why generic booking pages lose customers.

You've heard the term 'white glove service' but what does it actually mean—especially for your website? Here's a plain-English explanation of why done-for-you service is worth more than DIY headaches.

Start 2026 with a website that actually works for your business. This no-jargon checklist covers the 10 things that matter most—from speed to security to making sure customers can actually find you.

This year, ditch the resolutions that fail by February. Instead, make one promise to yourself: stop spending nights and weekends wrestling with your website.

Breaking down exactly where your website money goes—from domain names to hosting to SSL certificates. Plus what you should actually be paying.

Your next client is searching online right now. Here's what they expect to find—and what makes them call you instead of the agent down the street.

Business slowing down for the holidays? That's actually the perfect time to tackle website updates you've been putting off all year. Here's what to fix before January hits.

Weebly seems easy and cheap at first. But months later, you're still staring at that half-finished site, wondering when you'll find time to finish it. There's a reason for that.

The holiday rush brings customers—but only if your website can handle them. Here's a quick checklist to make sure your site doesn't send holiday shoppers straight to your competitors.

It's a fair question—and your concern is valid. Here's what actually happens to your search rankings during a website redesign, and why most people lose traffic (but you don't have to).

Parents searching for childcare start online. Here's what your website needs to build the trust that gets families to call, tour, and enroll.

If you're considering GoDaddy's website builder, read this first. I've rebuilt dozens of GoDaddy sites for clients who outgrew it. Here's what you need to know before you start.

Your website is live, but nobody can find it. Here's why Google isn't showing your site and what to do about it.

If your Wix site is 'good enough,' you might wonder why you'd ever switch. Here's an honest look at the hidden problems that emerge over time—and when staying put actually costs you.

With 2.5 million visitors pouring into Paso Robles wine country and holiday wine sales surging 69%, smart wineries are asking: is our website ready?

Squarespace looks sleek in the demos. But those polished templates hide some frustrating limits. Here's what happens after you've committed to your design.

Domain? Hosting? Website? If you're confused about what you're actually paying for, you're not alone. Here's a plain-English breakdown of what these terms mean and why it matters for your business.

Your expertise won't matter if clients can't find you—or worse, if they find you and click away. Here's what accountants, consultants, and realtors need to know about client expectations in 2026.

Your website might be invisible to Google—and you'd never know it. Here are the warning signs that your site is actively hurting your search rankings, and what you can do about it.

Before you hand over money to a web designer, ask these five questions. The answers will tell you whether you're about to get a great website—or a headache you'll regret.

Your website hasn't been updated in months (maybe years). You're not lazy—you're busy running a business. Here's why updates keep falling to the bottom of the list, and what to do about it.

This Thanksgiving, the businesses that thrive aren't the ones with the fanciest tools or biggest budgets. They're the ones that make customers feel valued. Here's what keeps customers coming back—and what sends them running.

Most business owners don't know if their website is helping or hurting them. This quick checkup reveals the warning signs that send customers to your competitors.

Most people check your restaurant's website before deciding where to eat. Here's what they're looking for—and what might be driving them to your competition.

What patients actually look for when they check out your practice online—and why your website might be losing them before they ever call.

If your web designer disappeared mid-project or vanished after launch, you're not alone. Here's why it happens—and how to never get burned again.

Your website will break eventually. The real question is: when it does, who picks up the phone? Here's what happens with DIY, agencies, freelancers—and the alternative.

Most SLO County customers find local businesses through Google. Here's what actually matters for getting found—no jargon, just practical steps any business owner can take.

Free website builders aren't really free. From forced ads to accessibility lawsuits, here's what that 'free' plan actually costs your business.

A slow website costs you customers and Google rankings. Here's what 'fast' actually means, why it matters, and what you can do about it.

That Wix or Squarespace site seemed like a smart move. But if it's slow, broken, or inaccessible, it's quietly turning away the customers you worked hard to attract.

97% of homeowners search online before hiring a contractor. Here's exactly what your website needs to turn those searches into phone calls.

Your truck is ready, your crew is skilled, and you do great work. But customers are choosing your competitor—before they ever call you. Here's why your website might be the problem.

DIY sounds cheaper until you count your hours, stress, and risk. Here's a no-BS breakdown of what each option actually costs—in money and time.

Website pricing is all over the map—from $100 to $50,000. Here's what each option actually costs and what makes sense for your business.

Short answer: Yes. Here's why 31% of consumers won't shop at businesses without websites, and what you can do about it.