"Be The Flagship": It's About All Things Operations

In this episode, guest speaker, Anthony Pantaleone discusses the nature of change management and leadership development!

In this episode, guest speaker, Anthony Pantaleone tackles the subject of organizational talent. We discuss how organizations can do a better job of new hire selection, hiring, and onboarding through the use of data-based assessments. This is a must listen!

In this must-listen episode, guest speaker and finance expert, Geoff Smith, explores the three major financial statements that all operations leaders should be aware of.

In this final episode of "Finance and Operations", Finance expert, Geoff Smith concludes his discussion on key financial metrics and how to use these metrics to increase business success.

In this episode, Finance Expert, Geoff Smith speaks in more detail regarding mergers and acquisitions and why some acquisitions fail.

In this continuing series, "Finance and Operations", our guest expert, Geoff Smith delves into strategic planning and how to think through customer attraction, retention, and challenges. Geoff also discusses the role of strategic planning in mergers and acquisitions.

In this Episode 4 of the series, Finance and Operations, Geoff Smith continues the discussion on Operations and Finance strategies. Topics covered are tools for internal operations assessment, assessing suppliers, and much more!

In this episode, guest speaker and finance expert, Geoff Smith shares his thoughts regarding the impact of technology in Finance and introduces the topic of how to create a robust finance strategic plan that supports Operational Excellence and Business Success!

In this episode, Jeff concludes his discussion on those universal concepts for leaders.

In this don't miss episode, Jeff shares his learnings on the universal truths or principles of leadership. He explains the leadership formula, the nature of leadership, and the role of leader credibility.

In this episode, Jeff speaks to the 10 critical components that create your work culture.

In this episode, Heather Thompson discusses the impact of culture within the organization and outside the organization, and focuses on the role of Recognition in building a great place to work.

In this episode, Lean Healthcare expert, Terry Norris, continues his discussion of the value stream map, root cause analysis, and the importance of the Gemba Walk. You can purchase Terry's book, "How to Make Lean Work in Your Hospital or in Your Department" through Amazon. It is a great how-to resource for healthcare leaders!

In this episode, Lean Healthcare expert, Terry Norris, discusses Value Stream Mapping. He defines this valuable tool, explains it use and value, then talks about the various types of VSM's.

Guest Speaker, and noted Lean Healthcare expert, Terry Norris joins again to discuss why Lean initiatives fail and what healthcare leaders can do to ensure success.

Lean expert, Terry Norris, defines Lean and then explains how Lean concepts apply to small healthcare to achieve process improvement and organizational excellence.

Jan Jones speaks to the current and future challenges in hospice and provides her insight regarding leadership and organizational culture.

In this episode, Jeff delves into the subject of new hire onboarding, and what healthcare organizations can do to make it a more effective process that increases employee engagement, performance, and retention.

In this episode, financial expert, Geoff Smith, discusses the importance of metrics in achieving business success.

Thanksgiving Episode with Darlene Rutledge, Hospice Chief Clinical OfficerShe defines a "Hospice Heart" and provides examples of how it impacts patients and their families.

Why do good managers fail? In this episode, Jeff explores the differences in being a good manager and a great leader.

Jeff expands upon his discussion in Part 1 regarding solutions to culture challenges and how to strengthen organizational work culture to "keep the fishbowl clean".

Jeff focuses on maintaining a clean fishbowl as an analogy to maintaining a healthy working environment.

Jeff discusses the concept of EQ and its impact on leadership effectiveness within the healthcare environment.

This discussion focuses on the benefits of taking a more strategic approach to workforce planning.

Guest Speaker: Keith Carson

A discussion of the benefits of alignment between sales behaviors and organizational core values.

Guest Speakers:Brenda-Lee Smith BSN/CSA/CDP/CADDCT, Oasis Senior Advisors-Coastal San DiegoGeoff Smith CPA/CMA/MBA, Dynamic Business StrategyDiscussion Focus: How to align profit objectives with your corporate Vision, Mission, and Core Values

What is Succession Planning and how to implement an effective robust process to create an internal talent pipeline.

Your leaders are the connecting point between your employees and your company. Listen to this episode to learn about leadership impact on employee engagement, performance, and retention, along with how to best take your bosses and create leaders!

Why is employee connection so important to an organization, and how does it impact employee engagement, performance, and retention?

Why "Flagship"?Why Hospice & Small Healthcare?Talent Management ComponentsGallup ResearchMonday LoLCTAUpcoming Episodes