Behind the Meter: An MPSC Podcast

In this episode of the MPSC’s Behind the Meter podcast, we follow a day in the life of Customer Assistance Division staff who help Michigan energy and telecom customers resolve disputes and navigate assistance options. Listeners get an inside look at how the call center supports customers, identifies issues with providers, and spots trends that signal emerging problems — and learn when it’s time to reach out for help with their energy or telecom concern.For more information on the inquires and complaints process: https://www.michigan.gov/mpsc/consumer/complaints

Discover how the Michigan Public Service Commission is strengthening public input and increasing flexibility in the routing of major electric transmission projects in the latest episode of Behind the Meter. In this episode, Commissioners break down what transmission lines are, the MPSC’s authority in the siting process, and why Michigan is experiencing an increase in transmission cases. Tune in for a look at the evolving landscape of transmission planning and the Commission’s efforts to ensure transparency and community engagement remain at the heart of the process.

Dive into the latest Behind the Meter podcast as the MPSC breaks down real progress on electric reliability at Michigan’s two largest utilities — and how the Commission is working to keep energy costs in check. Host Mike Byrne is joined by Chair Dan Scripps and Commissioners Katherine Peretick and Shaquila Myers to discuss stronger grid performance, smarter investments, and the results of years of focused oversight, including Michigan’s first independent audit of utility distribution systems.

As data centers and other large energy users look to locate and expand in Michigan, questions often arise about electric rates, reliability, and who pays for the infrastructure needed to serve these facilities. In this episode of Behind the Meter: an MPSC Podcast, host Mike Byrne is joined by Chair Dan Scripps, Commissioner Katherine Peretick, and Commissioner Shaquille Myers to break down how the Michigan Public Service Commission approaches data center-related decisions.The conversation focuses on what the MPSC does — and does not — have authority over, including the review of special contracts, electric rates, and customer protections designed to ensure that existing customers are not subsidizing new large loads. The Commissioners also discuss how reliability is evaluated when serving large customers and the safeguards in place to protect the broader electric system.This episode offers a clear, plain-language explanation for Michiganders who want to better understand the role of data centers in Michigan’s energy landscape and how the Commission works to balance economic development, reliability, and affordability.Resources:Case No. U-21990, DTE Electric’s Application for Approval of Special Contracts: https://go.mi.gov/hp2891743MPSC News Release: Commission Approves DTE Electric Contracts for Data Center: https://go.mi.gov/jm8mj1744Michigan Public: What You Need to Know About Data Centers in Michigan: https://www.michiganpublic.org/environment-climate-change/2025-11-21/data-centers-in-michigan-what-you-need-to-knowCustomer Protections in the DTE Data Center Contract Decision: https://www.michigan.gov/mpsc/-/media/Project/Websites/mpsc/activity/behind-the-meter/MPSC_Data_Center_Infographic.pdf

In this special year-in-review episode of Behind the Meter: an MPSC Podcast, host Mike Byrne is joined by all three Michigan Public Service Commissioners — Chair Dan Scripps, Commissioner Katherine Peretick, and Commissioner Shaquille Myers — to look back on the moments and milestones that defined the past year. Together, they count down the Top 5 topics of the year, including expanded public outreach and national leadership, strengthened customer protections, progress in managing Michigan’s energy transition, ongoing efforts to improve reliability, and the addition of Commissioner Shaquille Myers to the Commission. The conversation highlights how the MPSC has worked to protect consumers, modernize the grid, expand clean energy, and engage communities across the state — while positioning Michigan as a leader in energy policy nationwide. Whether you’ve followed the Commission closely or are just catching up, this episode offers a thoughtful reflection on the year behind us and a look ahead at what’s next for Michigan’s energy future. Resources:MPSC Website: https://www.michigan.gov/mpscACEEE (American Council for an Energy-Efficient Economy): https://www.aceee.org/Reliability Metrics: https://www.michigan.gov/mpsc/consumer/electricity/distribution-system-reliability-metrics

: In this episode of Behind the Meter: an MPSC Podcast, host Mike Byrne is joined by MPSC Chair Dan Scripps and Kasey Grieco, Manager of Energy Assistance for the Michigan Energy Assistance Program (MEAP) at Superior Watershed Partnership, to explore how MEAP helps Michigan households stay safe and connected during times of financial hardship.Together, they break down how MEAP works, who qualifies, and what support is available — from crisis assistance and shutoff protections to energy efficiency education that helps families manage their bills long-term. The episode also walks listeners through the application process and highlights the vital role MEAP grantees play in communities across the state.Whether you’re struggling with energy costs, know someone who is, or simply want to understand how Michigan supports vulnerable households, this episode offers practical information and resources every Michigander should know.Resources:Michigan Energy Assistance Program: https://www.michigan.gov/mpsc/consumer/energy-assistanceSuperior Watershed Partnership and Land Conservancy: https://superiorwatersheds.org/Michigan 211: https://mi211.org/Michigan Home Energy Rebates Program (MiHER): https://www.michigan.gov/egle/about/organization/materials-management/energy/rfps-loans/home-energy-rebate-programsMPSC Get Help Page: https://www.michigan.gov/mpsc/consumer/get-help

Electric vehicles are transforming how Michiganders think about transportation, energy, and the future of mobility. In this episode of Behind the Meter: an MPSC Podcast, host Mike Byrne is joined by Commissioner Katherine Peretick of the Michigan Public Service Commission and Alessandra Carreon, former MPSC Commissioner and now Chief Climate Officer at the Michigan Department of Environment, Great Lakes, and Energy (EGLE).Together, they discuss how EVs fit into Michigan’s broader clean energy goals, what’s being done to expand charging infrastructure, and how utilities are preparing the grid to support this growing technology. The conversation also tackles common questions about EV performance, affordability, and reliability—especially in Michigan’s challenging winter climate.Whether you already drive electric or are just curious about what the transition means for you, this episode offers practical insights into the policies, planning, and innovation driving Michigan’s EV future.Resources:EGLE Charge Up Michigan Program: https://www.michigan.gov/egle/about/organization/materials-management/energy/rfps-loans/charge-up-michigan-program Plan for EV Infrastructure Deployment: https://www.michigan.gov/egle/-/media/Project/Websites/egle/Documents/Programs/MMD/Energy/NEVI/MI-Plan-for-EV-Infrastructure-Deployment.pdfTraveling Michigan in an Electric Vehicle: https://storymaps.arcgis.com/stories/24093befb5b64716bac9628b6f9d8977MSU charging stations study: https://engineering.msu.edu/news-events/news/2025/08/15/msu-research-contributes-to-medc-report-of-michigans-ev-charging-stations

Reliable, affordable communications are essential for every Michigan household and business. In this episode of Behind the Meter: an MPSC Podcast, host Mike Byrne and Commissioner Shaquila Myers are joined by Ryan McAnany, Director of the Telecommunications Division at the Michigan Public Service Commission, and Eric Frederick, Michigan’s Chief Connectivity Officer with the High-Speed Internet Office, to talk about the state of telecommunications and broadband in Michigan.Together, they break down the progress being made to expand high-speed internet access, the challenges of closing the digital divide, and how programs like Lifeline help make phone and internet services more affordable for those who need them most. The conversation also clears up common questions about what the MPSC does and does not regulate in telecommunications and looks ahead at what residents can expect as Michigan builds a more connected future.Whether you’re in a rural community waiting for better broadband service or simply curious about how telecommunications policy affects your daily life, this episode offers practical insights for every Michigander. Resources:Lifeline: https://www.michigan.gov/mpsc/consumer/telecommunications/lifelineTelecommunications: https://www.michigan.gov/mpsc/consumer/telecommunicationsBroadband Equite, Access, and Deployment (BEAD) Program: https://www.michigan.gov/leo/bureaus-agencies/mihi/funding-opportunities/beadMichigan High-Speed Internet Office: https://www.michigan.gov/leo/bureaus-agencies/mihiUniversal Service Administrative Co. (USAC): https://www.usac.org/

In this special episode of Behind the Meter: an MPSC Podcast, host Mike Byrne sits down with the Commission’s newest member, Commissioner Shaquila Myers, to explore her path to public service, the experiences that shaped her approach to energy regulation, and her priorities for ensuring safe, reliable, and affordable service for all Michiganders.Joining the conversation are Chair Dan Scripps and Commissioner Katherine Peretick, who welcome Commissioner Myers and discuss how the Commission is tackling Michigan’s biggest energy challenges—from grid reliability and customer affordability to the state’s clean energy transition and community engagement.Whether you’re new to the MPSC or a longtime follower of Michigan’s energy policy, this episode offers an insider’s look at the Commission’s leadership and what’s ahead. Resources:Commissioner Myers Bio: https://www.michigan.gov/mpsc/about/commissioners/shaquila-myers

In this episode of Behind the Meter: an MPSC Podcast, we’re shining a light on a growing threat to Michigan energy customers—utility scams. From phone calls demanding immediate payment to imposters showing up at your door, scammers are using increasingly sophisticated tactics to trick consumers out of their money and personal information.We’re joined by Monica Martinez, a nationally recognized expert in utility scams and consumer protection, who shares the latest trends, red flags to watch for, and what you can do to stay safe.Also returning to the show is Dan Scripps, Chair of the Michigan Public Service Commission, who offers insights into the Commission’s role in protecting customers and working with utilities to raise awareness and prevent fraud.If you’ve ever wondered how to tell a real utility notice from a scam—or what to do if you’re targeted—this episode is packed with practical tips and resources to help you stay informed and protected. Propane Resources:Utilities United Against Scams: https://www.utilitiesunited.org/Federal Trade Commission: https://consumer.ftc.gov/articles/scammers-pretend-be-your-utility-companyMPSC Utility Scam Detector: https://www.michigan.gov/mpsc/-/media/Project/Websites/mpsc/spotlight/Utility_Scam_Alert_Detector.pdf?rev=c9fbbc31206f425f8c77d460f29f4142MPSC How to Protect Yourself Against Utility Scams: https://www.michigan.gov/mpsc/-/media/Project/Websites/mpsc/consumer/info/tips/Protect_yourself_against_utility_scams.pdf?rev=fb7b4e1be1494abd941cce4f7a19316fMI Attorney General:

In this episode of Behind the Meter: an MPSC Podcast, we’re taking a closer look at propane—an essential energy source for thousands of Michigan homes, farms, and businesses. With winter always on the horizon in a state like ours, ensuring a steady, affordable propane supply is critical.We’re joined by Andrew Vanderboegh, Chairman of the Michigan Propane Commission, who shares insights on how propane is stored, distributed, and priced across the state. We’ll also hear from Alex Morese, Manager of the Energy Security Section at the Michigan Public Service Commission, who explains the role of the MPSC in monitoring propane readiness and coordinating emergency response during supply disruptions.Whether you rely on propane or are simply interested in how Michigan ensures energy resilience, this episode covers what you need to know to stay informed—and stay warm. Propane Resources:Pre-plan for heating season: www.heatingmyhome.orgMichigan Propane Gas Association: www.mipga.orgMichigan Propane Commission Rebates: https://mipropanerebates.com/Michigan seasonal energy appraisals: https://www.michigan.gov/mpsc/regulatory/reports/otherU.S. Energy Information Administration: www.eia.govMPSC Propane & Petroleum:

In this episode of Behind the Meter, we explore how the state prepares for, responds to, and recovers from widespread power outages caused by storms, wind, and ice.Host Mike Byrne is joined by two experts from the Michigan Public Service Commission: Julie Baldwin, Manager of the Energy Operations Division, and Julie Ginevan, Energy Emergency Planning Specialist in the Energy Security Section. Together, they break down how utilities plan for emergencies, the protocols followed during major outage events, and the role of the MPSC in ensuring a safe, reliable, and resilient energy system. Listeners will gain insight into the behind-the-scenes coordination that happens before, during, and after a weather disaster, and what’s being done to improve Michigan’s response and recovery in the face of a changing climate. Severe Weather Resources:Preparing for an Emergency: https://www.michigan.gov/mpsc/consumer/emergency-preparednessPreparing for and Responding to Power Outages: https://www.michigan.gov/mpsc/consumer/be-informed/preparing-for-and-responding-to-power-outagesCustomer Outage History: https://www.michigan.gov/mpsc/consumer/electricity/customer-outage-historyDowned Power Line Safety: https://www.michigan.gov/mpsc/-/media/Project/Websites/mpsc/consumer/Storm-Power-Outage-Preparedness-Guide/Downed-Power-Line-Ssafety.jpg?rev=2dc5d9c760c1487da3c07691f20bbebfPower Outage Credits:

April is safe digging month and in this episode of Behind the Meter, we’re joined by special guest Dave Chislea, the Director of the Gas Safety & Operations Division at the MPSC, to dig into a critical safety topic—how to safely excavate in and around your home without damaging buried utility lines. Whether you're planting a tree, installing a fence, or tackling a backyard renovation, it's essential to know what's underground before you break ground. Dave shares expert insight on the importance of calling 811 before you dig, the potential dangers of striking underground utilities, and the steps every homeowner should take to ensure a safe and legal dig. Tune in to learn how a simple call can prevent costly damage, serious injury, and service outages. Safe digging resources:Contact Miss Dig by dialing 8-1-1 or online at www.missdig811.orgMPSC’s Safe Digging webpage

In the third episode of Behind the Meter, all three commissioners will join us as we dive into the complex and critical process of rate cases, where utilities propose changes to their rates. Commissioners will answer questions about the process of a rate case, how often a utility can apply for a rate increase and what factors commissioners consider when making a decision.  To make a comment on a rate case, please go to the MPSC's Get Involved page.  Other resources about rate cases:RatemakingThe Rate Case: How Utility Rates are SetIssue Brief: Rate Case

In this episode of Behind the Meter: An MPSC Podcast, we explore the wide range of utilities regulated by the Michigan Public Service Commission (MPSC). From electricity and natural gas to telecommunications, the MPSC plays a crucial role in ensuring reliable and affordable services for Michigan Residents. Special guest Paul Proudfoot, the longest serving employee at the MPSC, joins us to share his deep expertise and insights into the commission's regulatory work. 

In this inaugural episode of Behind the Meter: An MPSC Podcast, we sit down with all three commissioners at the Michigan Public Service Commission (MPSC) to learn about their personal journeys to becoming commissioners. We also dive into the MPSC's responsibilities, exploring how the commission regulates and supports essential services that impact the daily lives of Michigan residents.