PODCAST · business
Calls Smarter Podcast
by Calls Smarter Podcast
Our podcast brings you the latest innovations in the contact centre industry to help boost your business. We cover tech trends like AI and automation that drive excellent customer service, increase sales, and improve call centre efficiency. Tune in for expert tips, real-world examples, and best practices that lead to ongoing efficiency improvements and greater profitability. Stay ahead of the curve and subscribe for insights into transforming your contact centre operations.#CallCentre #ContactCentre #CustomerService #CallCentreTech #Telemarketing #CallsSmarterPodcast
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How Businesses Are Driving Growth with Contact Centre Software
In this episode, we're discussing how all businesses can improve efficiency by implementing a modern contact centre software solution. We're again joined by Alec Glassford from APEX Contact Centre Platform and Chris Morton from Your AI Assistants. You'll get: a full behind the scenes, success blueprint for a new Contact Centre and a ton of ideas and inspiration to grow your business and compete with industry leaders. Featuring: Alec Glassford from APEX Contact Centre Platform (https://apexccp.com) Chris Morton from Your AI Assistants (https://www.youraiassistants.uk) & hosted by David Furnevall #CallCentre #ContactCentre #ContactCentreSoftware #CustomerService #CallCentreTech #BusinessEfficiency #Telemarketing #CustomerServiceSolutions #EfficientCommunication #StreamlineOperations #ImproveCustomerExperience #DigitalTransformation #CloudBasedSolutions #OmnichannelSupport #RealTimeAnalytics #AutomatedProcesses #CallsSmarterPodcast
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How AI is Transforming Call Centres
In this episode we're chatting about how call centre's are utilising AI to increase their efficiency. We also discuss some of the fears that business owners have around implementing AI, how AI assistants actually work and the costs involved. If you're a small contact centre looking to grow, or a larger business looking for efficiency gains, we've got something for you. Featuring: Alec Glassford from APEX Contact Centre Platform (https://apexccp.com) Chris Morton from Your AI Assistants (https://www.youraiassistants.uk) & hosted by David Furnevall #AIinBusiness #CallCentre #ContactCentre #CustomerService #AIDriven #CallCentreTech #Telemarketing #CallsSmarterPodcast
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ABOUT THIS SHOW
Our podcast brings you the latest innovations in the contact centre industry to help boost your business. We cover tech trends like AI and automation that drive excellent customer service, increase sales, and improve call centre efficiency. Tune in for expert tips, real-world examples, and best practices that lead to ongoing efficiency improvements and greater profitability. Stay ahead of the curve and subscribe for insights into transforming your contact centre operations.#CallCentre #ContactCentre #CustomerService #CallCentreTech #Telemarketing #CallsSmarterPodcast
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Calls Smarter Podcast
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Frequently Asked Questions
How many episodes does Calls Smarter Podcast have?
Calls Smarter Podcast currently has 2 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Calls Smarter Podcast about?
Our podcast brings you the latest innovations in the contact centre industry to help boost your business. We cover tech trends like AI and automation that drive excellent customer service, increase sales, and improve call centre efficiency. Tune in for expert tips, real-world examples, and best...
How often does Calls Smarter Podcast release new episodes?
Calls Smarter Podcast has 2 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Calls Smarter Podcast?
You can listen to Calls Smarter Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Calls Smarter Podcast?
Calls Smarter Podcast is created and hosted by Calls Smarter Podcast.
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