Coffee Isn't Lunch

We’re wrapping things up (for now!) with a special countdown of your top five favourite episodes, which had you nodding, taking notes, and sending us all the love.From navigating tricky clients to exploring the link between money and success, we’re revisiting powerful convos around ADHD, setting boundaries, and pricing in the hair industry. We’re also chatting about the emotional side of pricing and policies and how mindset and energy management can be total game-changers, especially if you’ve got ADHD.This isn’t goodbye forever, promise! Make sure you're following us on socials so you’ll be the first to know when we make our big return. See you soon! Resources Mentioned:Hayley's Find Your Power CourseMaddi's Free Pricing MasterclassThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

What if your past experiences are secretly influencing your business choices? In today’s episode, we explore the unconscious psychological habits that affect how hairdressers operate. Whether it’s a scarcity mindset or the need for control, these hidden behaviours can make or break your business growth. Listen in to learn how to bring these habits to light and make smarter, more intentional decisions!Resources Mentioned:Ep 9 - Are You Making Secret Deals In Your Business?Hayley's The Resilient Hairdresser MembershipMaddi's Pricing CalculatorHayley's Burnout & BoundariesThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Do you ever feel like your phone never stops pinging, even after hours? We totally get it! In this week’s episode, we’re diving into the all-too-relatable struggle of handling client messages outside working hours.From last-minute appointment requests to holiday-time DMs, we’re sharing our own experiences of feeling always on—and why setting boundaries is so important.We’ll chat about simple ways to reclaim your personal time, like booking systems, autoresponders, and even a dedicated work phone (absolute game changer!). But here’s the twist—while these messages can feel overwhelming, they’re also a sign that your business is thriving!Join us for a fun and insightful chat on how to keep your sanity and your success!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

How do you juggle a busy career like hairdressing without burning out? This week, we’re getting real about work-life balance, what it actually means, how it’s changing, and our own (sometimes messy) experiences with it.We’re sharing how we went from nonstop hustle mode to making more intentional choices and why adaptability is key. Plus, we’re diving into the different seasons of life and how balance looks different for everyone.Tune in for an honest chat about the highs, lows, and everything in between. You won’t want to miss this one!Resources Mentioned:Hayley's Burnout and BoundariesThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Feeling overwhelmed by tax season? You’re not alone! This week, we’re diving into the common struggles that self-employed folks and business owners face during this hectic time. We share our stories—like dealing with messy finances and those dreaded surprise tax bills—and why staying on top of things can make life so much easier.A little proactive financial management can go a long way, from tracking expenses and understanding what things really cost to planning ahead. But it’s not just about the numbers. Money stress is real, and we chat about how it affects us emotionally and the importance of charging what you’re truly worth.Tune in to see if this episode has the tips to tackle tax season with less stress!Resources Mentioned:Hayley's 121 CoachingMaddi's Pricing CalculatorThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Why Do Clients DISAPPEAR?! This week, we're chatting about the ghosting epidemic plaguing the beauty world. We're discussing the emotional rollercoaster of having clients vanish into thin air, leaving you high and dry. We'll unpack the awkwardness, explore how communication styles have changed, and, most importantly, how to NOT take it personally! We'll equip you with the ultimate guide to chasing down MIA clients (politely, of course!) and navigating tricky client relationships. We'll also help you cultivate a 'bring on the drama!' attitude, focusing on what you can control and turning those ghosting incidents into growth opportunities.Resources Mentioned:Maddi's Elevate ProgrammeHayley's 1-2-1 CoachingThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you ready to reflect on the past year and start dreaming big for an exciting 2025? This episode is all about celebrating your achievements, setting clear boundaries, and making self-care a true priority. Maddi shares her journey with financial planning and creating space for meaningful rest, while Hayley explores the power of personal growth and aligning with what truly matters to you.We dive into practical tips like setting clear goals, choosing a guiding word to shape your year, and focusing on internal changes that lead to lasting transformation. Tune in and get ready for a smashing 2025!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

We've talked a lot about our amazing group chat on the podcast, so we thought it was high time to introduce you to some of the incredible women behind it! In this episode, we sit down with Vivienne and Emma to chat about how we all bring something unique to the table, from Hayley's calming vibes to Emma's straight-talking honesty. We discuss the ups and downs of the hair and beauty industry and how we lean on each other to get through it all. We also share some heartwarming moments about our growing businesses and friendships. Tune in for a behind-the-scenes look at our friendship and group chat!Connect with Vivienne: https://www.instagram.com/thehairdresserssocialclubConnect with Emma: https://www.instagram.com/emmafowlerhairThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

How can you, as a talented hairdresser or beauty professional, enjoy a stress-free holiday season?In this week's episode, we dive into the challenges faced by beauty professionals during the busy Christmas season. From managing overwhelming client demands to the stress of holiday traditions, we've been there! We share stories about the burnout and resentment that can creep in and how we've learned to turn the holidays into a joyful time.Plus, we discuss practical tips for planning ahead, setting boundaries, and prioritising self-care. Learn how to create a more balanced and fulfilling festive season for yourself and your team. Join us as we share our secrets to a stress-free holiday!Resources Mentioned:The Resilient Hairdresser MembershipThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever felt like you're your own worst critic? Join us as we dive into the surprising link between perfectionism and procrastination. We explore how the fear of failure and the constant pursuit of flawlessness can actually hinder progress and productivity.We share personal stories, practical tips, and expert advice on how to overcome perfectionist tendencies and embrace a more balanced approach to work and life.Resources Mentioned:Hayley's Build Your Self-Confidence WebinarThe Happiness TrapThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

What does "enough" mean to you in your life and work? In this week's episode, we explore the idea of "enoughness," especially in the context of the hair and beauty industry and online coaching. We share stories from the moments that made us rethink what truly brings fulfilment and balancing financial success with a meaningful lifestyle. Plus, we dive into the sense of emptiness that can follow achieving big goals, the impact of societal pressures, and the need to set values-driven goals. This episode invites you to consider what "enough" really means for you.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever wondered how much social media likes, awards, and client compliments can really boost your confidence (and maybe even your career)? We're diving deep into the world of external validation and discussing the pros and cons.We're sharing our personal experiences and how we've navigated the ups and downs of seeking validation. But don't worry, we're not just talking about the negative stuff! We're also discussing the importance of self-acceptance and strategic choices.Tune in this week for a juicy conversation about external validation in the hair and beauty industry!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ready to take your hair and beauty services to the next level? In this episode, we'll dive into practical strategies to enhance the client experience from start to finish.From boosting your online visibility to streamlining bookings and setting clear expectations, we explore how making your clients happy will help bring in more income. Hit play to learn how to create a memorable and satisfying experience for your clients.Resources Mentioned: Maddi's Pricing CalculatorHayley's Lead From The Heart Day at the L'Oreal Academy London 25th October 2024Maddi's Elevate ProgramThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you feeling good about how much you're charging for your services? We're talking about pricing in the beauty and service game today. We challenge you to think outside the box when it comes to setting rates, urging us to avoid making assumptions about our client's financial situations. We explore the psychology behind pricing decisions, understanding that emotions often play a bigger role than we might think.Join us as we discuss the distinctions between price, cost, and value and how to effectively communicate the perceived value of your services. Discover how to rethink your pricing strategy to boost client satisfaction and business success.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Want to grow your salon without burning out? Join us as we chat with MamaWest, a Melbourne-based salon boss who's been there, done that. She spills the tea on the ups and downs of expanding her business, including the emotional rollercoaster and how she built a killer team. We dive deep into setting boundaries, managing money like a pro (hint: it's not all about saving), and prioritising self-care. If you're dreaming of owning your own salon, this episode is a must-listen!Connect with Sheridan on Instagram @sheridanroseshaw_mamawestThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you sick of the stereotype that all hairdressers are extroverted social butterflies? Join us as we bust that myth wide open. In this week's episode, we explore the world of introverted stylists, exploring their unique challenges and strategies for thriving in a fast-paced, people-oriented industry.From energy management to self-care, we cover it all. We're sharing our practical advice for anyone who's ever felt out of place in the hair and beauty world. So whether you're an introvert looking for inspiration or an extrovert curious about understanding your quieter colleagues, this episode is not to be missed.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

How do you handle juggling all the different roles at work and home? Today, we're exploring the idea of "wearing many hats" and focusing on the emotional weight and potential burnout that comes from managing tasks like bookkeeping, customer relations, and household chores. We want to stress the importance of recognising and sharing these responsibilities to prevent feeling overwhelmed. This episode sheds light on women's unique challenges when striving to balance professional and personal duties. Let's chat about this because it's not just about personal well-being but also about creating a more supportive and fair work environment for everyone.Resources Mentioned:Maddi's Pricing CalculatorHayley's Burnout & BoundariesThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever wondered what it's really like to have an agent? Join us as we're joined by our very own agent, Karrie Fitzmaurice, Founder of KIT Studios as she shares all about having an agent in the world of hair. Karrie shares the day-to-day life of an agent and how they can supercharge your career. Discover how to know if you're ready for an agent and what to expect from this exciting partnership. Whether you're a budding hairstylist dreaming of bigger things or simply curious about the biz, this episode is packed with insider tips and advice. We discuss the benefits of having an agent, how to build your personal brand, and the importance of networking. Tune in to find out if an agent could be the secret ingredient to your success!CONNECT WITH KARRIE:Website: https://kitstudios.co/Instagram: https://www.instagram.com/kitstudios/Personal Instagram: https://www.instagram.com/karriefitz/This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Is it okay to change your mind? We all know that feeling of sticking to a plan, even when it’s not working. In this episode, we’re diving into why people are so scared to change their minds and how it can hold you back.We’re sharing stories from our hairdressing and coaching careers about the ups and downs of adapting to change. Plus, we’ll talk about the crazy shift from old-school salons to digital bookings and what we’ve learned along the way.At the end of the day, it’s about realising that change isn’t always bad and can actually open up a world of new possibilities. Let’s chat about it!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Tired of the same old stereotypes about hairdressers? Us too. In this episode, we're spilling the tea on the unfair labels slapped on the hair and beauty industry.From misconceptions about intelligence to the impact of social media, we're breaking down why these views are way off base. We're also talking about how we can change the game and give hairdressers the respect they deserve. Let’s get real about it.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Do you ever find yourself scrolling through social media instead of tackling important tasks? Or maybe tidying up the whole house sounds better than organising your overflowing inbox?This episode is all about procrastination - that sneaky villain that holds us back from being productive. We share actionable tips to help you conquer your to-do list. We're talking about breaking down big tasks, the magic of the "five-second rule," and even the surprising link between stationery and procrastination.So ditch the overwhelm and join us! Let's turn you from a master procrastinator into a productivity powerhouse.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Feeling like you're going it alone in the hair and beauty industry? Have you considered getting some support to help you thrive? This episode is all about the power of coaching and mentorship! We share our experiences, showing how these can empower you at any stage of your career. We discuss recognising the type of support you need, from strategic business coaching to finding a mentor during a career transition.Join us as we emphasise the importance of being open to guidance, building a strong network, and experiencing the transformative power of mentorship. Tune in and discover how to take your hair and beauty career to the next level.Resources Mentioned:Smarter Not Harder: How To Get Off The Booking RollercoasterStop Sabotaging Your SuccessHow To Overcome The 5 Most Common Pricing MistakesHayley's Instagram for the 5 QuestionsThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever get sucked into that rabbit hole of scrolling through competitor salon pages on Instagram? Feeling a little burnt out by the constant comparison game? We hear you! In this episode, we explore how to stay inspired and avoid the comparison trap. We also talk about tools like SWOT analysis to help you identify your strengths and weaknesses while understanding your competition. Plus, how to set healthy boundaries to keep your energy high. Get ready for actionable tips to stay focused and ahead of the curve!Resources Mentioned:Hayley's Burnout & Boundaries CourseThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Have you ever dreamt of throwing in the scissors and walking away from your salon? We've noticed this feeling creeping up on a lot of business owners lately. This episode dives into the challenges faced by salon owners and hairdressers, from the daily grind to the urge to escape.We'll explore strategies for addressing burnout, identifying the root causes of dissatisfaction, and finding solutions that reignite your passion. But is shutting down the business always the answer?Maddie shares her own story of making a tough decision due to health reasons, and we'll discuss the importance of making reflective and smart choices before taking drastic steps. Learn how to manage your energy, avoid knee-jerk reactions, and make rational decisions that will benefit both you and your business in the long run.Resources Mentioned:Hayley's Burnout & Boundaries CourseThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

How do generational differences shape the hairdressing industry? Today, we’re diving into this fascinating topic by looking at baby boomers, Gen Xers, millennials, and Gen Zers.We’ll explore how these generational differences influence everything from workplace dynamics and leadership styles to motivation and client interactions. Understanding and adapting to each generation’s unique preferences and values is key. Plus, we’ve got some practical tips, such as offering personalised services for baby boomers and using social media to attract Gen Z clients. Join us for this discussion!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever cringed at your online presence? You're not alone, and it's time to flip the script! Join us for a no-holds-barred dive into the world of hair and beauty entrepreneurship, where we tackle that gut-wrenching feeling head-on.In this episode, we get real about personal experiences and spill the secrets of squashing self-doubt and silencing the critics. Inspired by Brené Brown's powerful "in the arena" philosophy, we highlight why it's crucial to identify who's in the cheap seats and who truly matters – spoiler: it's you!We'll arm you with practical tips to build unshakeable confidence and foster genuine connections with your audience. Because in the end, it's not about them; it's about showing up authentically and owning your space. Tune in and discover how to turn cringeworthy moments into badges of honour, and let your true self shine through. Resources Mentioned:Ep 27 With Heather MackenzieThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Have you ever wondered where the line is drawn between professional ties and being friends, especially when your clients start feeling like your closest friends? In this episode, we dive into the tangled world of friendships within the hairdressing industry! We're getting real about the emotional rollercoaster and the tricky business situations that pop up when those salon chairs become confession booths.We're spilling the tea with our own stories about the tough moments, like when it's time to up those prices (awkward!) or when we're tempted to slip in a sneaky discount. Plus, we're opening up about the burnout that hits close to home when client relationships get a little too cozy. We also celebrate the beautiful connections we've made, the friends we've found, and the pure happiness of bumping into old clients outside those salon walls. Tune in and hear us answer the question if you can be friends with your clients.Bandolier Bags: https://www.bandolierstyle.com/This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Have you thought about how offering discounts affects what you make each month? Today we are chatting about the complexities of offering discounts to your specific groups of your hair and beauty clients. We understand why you might consider offering discounts, especially if it's aimed at certain groups, such as pensioners, students, and emergency service workers but have you considered the long-term impact of doing this?Tune in and hear us discuss the impacts discounting could have on your salon's profitability, and client retention and what you can do instead of offering traditional discounts. This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

What impact is technology having on the hairdressing industry? Join us as we discuss this and navigate our tech journeys. We look into the role of tech in fostering human connection and address the fears of robots replacing our jobs. Plus we explore tools like booking systems and AR apps and how they can help us in our day to day. Tune in to explore the intersection of technology and hairdressing!RESOURCES MENTIONED:Booking System Set-Up With LauraThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

What would we do if we could rewind to the start of our hairdressing journeys? In today's episode, we're sharing what we'd do differently and what we'd keep just the same. From picking our dream salon spot to only taking card payments, would we go full-on specialist or keep our options open? Or how we'd juggle work, life, and our mental health? We've got you covered!Whether you're just starting and need a bit of a steer or you're thinking about shaking things up a bit, this episode's for you. Click play and let's chat about shaping your hairdressing journey the way you want it. This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

We've both noticed an uptick in MLM (Multi Level Marketing) activity on social media, especially among hairdressers. It's become impossible to ignore, and we felt it was high time to dive deep into this phenomenon.We've all probably at some point received a DM from someone looking to sell their products or get us to become part of their team, but we're pulling back the curtain and exploring why MLMs are so popular.Plus we shine a light on the darker side of MLMs, emphasising the tiny minority who actually make significant money. The majority earn little to nothing, with earnings disclaimers on MLM websites revealing a stark, triangular distribution of income. The structure is such that the real money comes from recruiting others, not from selling products. So are the products actually any good? If you'd like to hear our thoughts, things we've seen happen and what other options there are for you, tune into this episode.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Inspired by a talk by Monica Teodoro from L'Oréal, we're sharing our thoughts on ways to make the salon a buzzing hub of genuine connection.Find out why a natter with your clients isn't just fab for your business—it's a brilliant remedy for loneliness too! Plus we need to remember that while our interactions with clients can be fulfilling, they should not be our only source of personal connection.And let's not forget the cherry on top: self-care! While a good chat at work is lovely, it's just the start of the journey. So, grab a cuppa and join us as we discuss how to feel a bit more connected in and out of the salon.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you ready to dive into the world of clean beauty and discover how one woman is challenging the status quo in the male-dominated hair industry? Join us as we sit down with Jose Bryce Smith, the innovative founder of O&M hair care products. In this episode, we hear about Jose's journey, discussing her challenges, including her father's cancer battle that inspired her dedication to clean products, and the surprising way she secured a million-dollar deal.Listen in as we tackle topics like gender parity, juggling single parenthood with business, and Jose's ingenious financial manoeuvres amidst her divorce. Don't miss this inspiring conversation, hit play now!CONNECT WITH JOSE:Instagram @originalqueeniThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever feel like you're always onto the next goal without enjoying the ride? And why is it we're often waiting on others to celebrate us for our achievements? Join us in today's episode as we dig into the importance of celebrating life's journey and not just fixating on the next big thing.We chat about creating our own little celebrations, from jazzing up everyday treats to stumbling upon those accidental traditions. Stick around as we talk about self-celebration, finding our supportive spaces, and giving ourselves a pat on the back. This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.CONNECT WITH US:Follow Maddi on Instagram @bossyoursalonFollow Hayley on Instagram @the.resilient.hairdresserSHOW SOME LOVELoved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you intrigued by the hype surrounding online coaching in the hair and beauty space? Well, get ready to explore the reasons why so many of us have jumped on the education business bandwagon – and why it's been such a game-changer!We're talking about the perks, like raking in passive income while witnessing our clients' stunning transformations. But it's not all smooth sailing – we're keeping it real and opening up about the challenges we face too.And let's not forget the importance of keeping it genuine in our teaching, riding out the emotional rollercoaster of when to make the leap, and how the lockdown has shaken up our work lives. So, join us as we chat about the fascinating world of online coaching in the hair and beauty world. This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever had that nagging worry about running into trolls online? Today's episode peels back the curtain on the world of online trolls. Today we're joined by Heather McKenzie, aka @GlambyHeather, as she bravely shares her experiences dealing with negative comments on a viral video.Together, we explore the minds of internet trolls, emphasizing the importance of not letting their negativity dim our spirits. We also discuss the strategies we use to shield ourselves from the toxicity.This chat is a must-listen for anyone navigating the digital realm, offering invaluable insights into the resilience needed to thrive amidst online challenges. Join us as we navigate the twists and turns of maintaining an online presence, standing strong against cyberbullying and trolling.CONNECT WITH HEATHER: Instagram: https://www.instagram.com/glam.by.heather/This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

How do salon professionals navigate difficult discussions on politics, religion, money and personal beliefs with clients? Today we take a deep dive into the strategies we have used to maintain boundaries and steer conversations away from sensitive and potentially heated topics. We explain how we pivot these tricky conversations to keep interactions light and debate-free, using conversational techniques to redirect discussions. Hit play and join us as we navigate the delicate balance of keeping conversations enjoyable and respectful for everyone involved.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Do you find yourself wondering what type of leadership style you have when it comes to running a thriving salon? Dive into this episode as we have an invigorating chat with salon owner Alex Smith. Discover Alex's innovative recruitment strategies in the face of industry challenges and her experience in managing client services among her skilled team. Plus she shares the intricacies of Alex's unique leadership approach and the lessons she has learned by understanding how she leads.Together, we discuss important topics like maintaining a healthy work-life balance and promoting employee well-being, especially in the wake of the pandemic's impact on the industry. Alex shares valuable insights into the recruitment landscape, discussing how she has adjusted her hiring methods to attract and retain top talent in a competitive market. Join us as we examine the strategies that have helped her overcome staffing hurdles, foster a resilient team, and ensure her salon's lasting success.CONNECT WITH ALEX:Website https://ashd-hairdressing.co.ukInstagram @ashd_hairdressingRESOURCES MENTIONED:Are you breaking through, or burning out? 6 weeks to drop a day behind the chair. For real. Find out more about Breakthrough: https://www.bossyoursalon.com/breakthroughThe Choice Factory by Richard ShottonThe Illusion of Choice by Richard ShottonThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Get ready for a heartfelt chat as we dive into the world of hairdressing and how stylists handle grief while keeping up their professional game. We share personal tales of loss, touching on the tricky balance between emotions and work. We dish on the industry's lack of support during tough times, stressing the need for both financial prep and emotional cheerleading.We read a post that Hayley put out to ask her followers about their struggles with grief, how it affected them and how they dealt with the situation. The most common answer that came up was rushing back to the salon before we were ready. But it's not just about the challenges; we're also here to offer solutions. Join us as we discuss the importance of creating a contingency plan for unexpected moments of grief or needing time away from the chair. Whether it's setting aside funds for emergencies or establishing a network of support, we'll share practical tips to help you navigate through difficult times in the lively world of hairdressing.Disclaimer: Please note that this episode discusses themes of death and grieving, offering a compassionate space for reflection and healing.RESOURCES MENTIONED:Hayley's Instagram PostThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever wondered where authenticity ends and oversharing begins in the world of social media marketing? Today we're diving into this topic. Join us as we explore the importance of authenticity in connecting with our audience online. We'll chat about how to strike that perfect balance between sharing genuine moments and revealing too much.We've got some cautionary stories to share and some friendly advice on steering clear of those awkward moments when you've overshared. So click play and join us as we navigate the world of authenticity as a hair or beauty professional.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ever noticed that there's a bit of a divide happening in the hair and beauty industry? We're talking about the rift between freelancers and salon owners, and let us tell you, it's a real eyebrow-raiser.Join us as we unravel the negative stereotypes fueling this divide and examine how social media has amplified the strains within the industry. From exploring the misconceptions to discussing the impact of online platforms, we leave no stone unturned in our quest for understanding.Discover how we initially sought to separate our programs, catering individually to salon owners and freelancers, only to realise that having everyone together is beneficial.Whether you're a salon owner or a freelancer, this episode promises to enlighten and entertain. Don't miss out on this enlightening discussion that challenges perceptions and celebrates the power of collaboration. Tune in now and be part of the conversation! RESOURCES MENTIONED:As a hairdresser, you can be so focused on looking after your clients that you forget to look after yourself The Resilient Hairdresser Membership is here to change that! Find out more: https://resilienthair.kartra.com/page/TRH_Membership_SignUpAre you breaking through, or burning out? 6 weeks to drop a day behind the chair. For real. Find out more about Breakthrough: https://www.bossyoursalon.com/breakthrough  This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Curious about the idea that two seemingly opposite truths can actually go hand in hand? From the pressure of being fully booked while battling feelings of ungratefulness, to the misconception that enforcing policies compromises niceness - We're here to chat about those everyday dilemmas and more.Join us as we challenge you to consider both sides of every issue, confront resistance to change, and embrace the unfamiliar with open arms. We aim to encourage you to hold your beliefs lightly, fostering flexibility and a willingness to entertain a range of perspectives.Ready to embrace the grey areas of life and see things from all angles? Then this episode is calling your name! Hit play now.RESOURCES MENTIONED:Register for Hayley's webinarCheck out Hayley's Membership  This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Have you ever felt like you're at a crossroads in your salon business, teetering on the edge of expansion but haunted by the fear of letting go? As salon owners and freelancers, we've all been there—overwhelmed by our success and workload, wondering if it's time to grow our team. In this episode, we get personal about the psychological hurdles of giving up control, the financial realities of bringing on new staff, and what success truly means to us. We don't shy away from the tough topics: the juggling act of hands-on work versus leading the team, the guilt that can come with stepping back, and other growth strategies that don't necessarily involve hiring more people.Join us as we share our insights on how to navigate the complexities of whether it's time for you to hire or not to hire.RESOURCES MENTIONED:Lead From The HeartBreakthrough programThis episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Is one of your friends your boss? Or maybe you're theirs? Then this episode is for you! Today we're discussing what happens when friends cross into an employer-employee relationship. It's tricky, right? We talk about how easily boundaries can blur and the potential strain this can put on you both. In this episode, we stress the significance of setting clear boundaries and keeping communication channels open to avoid any potential arguments. Learn essential tips on setting boundaries and maintaining open communication. Don't miss out – tune in for a more harmonious work-life blend!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.CONNECT WITH US:Follow Maddi on Instagram @bossyoursalonFollow Hayley on Instagram @the.resilient.hairdresserSHOW SOME LOVELoved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Do you find yourself navigating tricky waters with difficult clients? No matter what, you'll always get them. In this episode, we explore the necessity of setting boundaries and having straightforward conversations with our clients when things start getting difficult. Discover how we gracefully recommend clients to other professionals when needed and uncover the keys to maintaining honesty with clients. Tune in now and hear what we recommend when dealing with those difficult clients.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Sometimes our normal isn't so 'normal' and that's why Conor stayed undiagnosed for ADHD for so long. Today we're excited to have our first guest Conor James Doyle to speak all things ADHD, how he ended up being diagnosed and how he is reshaping the education industry to be more inclusive to different learning styles.Take a peek into the world of neurodivergent social circles and discover some insights into how education can be more inclusive. Conor shares how he's approached his online education platform that's changing the game, making learning fun for all kinds of styles. Hit play now and get ready for a mind-opening chat that dives into ADHD, dopamine, and innovation. Tune in, soak it all up, your ears are in for a treat!Connect with Conor:IG: https://www.instagram.com/conorjmdWebsite: https://learnwith.conorjameseducation.com/This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Ready to tackle burnout head-on in 2024? Ever felt like you're stuck in a whirlwind of stress? We're diving deep into the burnout struggle – from sneaky warning signs to the personal tendencies and external factors that push us to the brink. But guess what? We've got your back with practical tips and strategies to not only face but overcome burnout this year.Wondering how to spot the signs and dodge burnout? Join us as we discuss the various indicators that signal burnout's approach. From understanding the mental and physical cues to unveiling the strategies that can help you dodge burnout, we're here to provide insights into what you can do to maintain your well-being and resilience. In the pursuit of a balanced and fulfilling life, conquering burnout is a vital step, and we're here to guide you through it. Learn to protect your energy and what truly matters and sign up for Burnout & Boundaries course: https://resilienthair.kartra.com/page/burnoutandboundariesRESOURCES MENTIONED:Slay The Day Challenge on 7th Jan, Sign Up Here: www.bossyoursalon.com/slaytheday Burnout Challenge on 16th-18th Jan, Sign Up Here: https://resilienthair.kartra.com/page/BDl54This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Are you thinking ahead and wondering if you've truly done yourself a favour for the future? Join our conversation as we explore practical ways to set the stage for what lies ahead. From smart pension choices to tax pot know-how, we're unravelling the strategies that pave the way for financial security.But here's the twist – imagine returning home to the comfort of freshly laid bedding after a getaway or savouring the delight of having a delicious freezer meal for those 'skip-cooking' days – these are the small wins with a substantial impact. So join us as we talk about all wins, big and small that we do to help your future self to succeed.RESOURCES MENTIONED:Slay The Day Challenge on 7th Jan, Sign Up Here: www.bossyoursalon.com/slaytheday Burnout Challenge on 16th-18th Jan, Sign Up Here: https://resilienthair.kartra.com/page/BDl54This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months. Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Do you find yourself often having negative thoughts about your home, work, or relationships? In today's episode, we're discussing the power of shifting your perspective. We explore the transformative power of love, gratitude, and compassion as we share personal stories and insights on applying this mindset. Emphasising the importance of assuming good intentions, we discuss the joy of creating a "win-win" situation for everyone involved. Get ready for an episode that's like a good vibe shot—proof that turning things around is sometimes just a fresh perspective away.This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

Have you ever wondered what really goes down in the wild world of business partnerships? We're sharing all in this episode! From our own experiences, we're sharing stories that'll open your eyes, plus sharing our knowledge about how to protect yourself and your assets when entering into a partnership.In this episode, we discuss the importance of upfront discussions about the expectations and long-term goals before taking the partnership plunge. It's not just business; it's strategy. Ready for a deep dive into the complexities of business collaborations? Don't miss this episode – it's a strategic game-changer!This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.CONNECT WITH US: Follow Maddi on Instagram @bossyoursalon Follow Hayley on Instagram @the.resilient.hairdresserTake a look at Maddi's website https://bit.ly/bossyoursalonSHOW SOME LOVE Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!