PODCAST · business
Contrasting Viewpoints with Mark Hurley and Ray Sclafani
by FA Magazine
Mark Hurley and Ray Sclafani provide different viewpoints and insights on what is really going on in the wealth management industry as well as take an in-depth look at the immense opportunity ahead over the next ten to fifteen years and what firms will need to do to capitalize on it.
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24
The Case for a Digital Workforce in Wealth Management with Andrei Pop (Ep. 24)
Ray Sclafani and Mark Hurley cover a full slate of industry news before sitting down with Andrei Pop, Founder and CEO of Humanity Labs. They open with a surge in cybersecurity breaches hitting major wealth management firms, the growing liquidity risks inside private credit portfolios, the ongoing war for advisor talent and the limits of non-compete enforcement, and the under appreciated challenge of serving clients who are struggling emotionally in retirement. They also weigh in on Robinhood's push upmarket and take a hard look at whether a high-profile Vanguard investment in a small startup deserves the dramatic headlines it's getting.In the main segment, Andrei Pop joins to make the case for a fundamentally different operating model in wealth management — one built around a managed digital workforce that handles client onboarding, compliance, reporting, billing and more, freeing human talent to focus on what actually differentiates a firm. Ray and Mark push back on cost, control, scalability and who this model really works for, making for one of the more honest conversations the industry is having right now about where AI is actually headed.Andrei Pop is the founder and CEO of Humanity Labs, where he partners with leading wealth management firms to transform their operating models through a managed digital workforce. Before Humanity Labs, Andrei founded Human API in 2014, building it into the nation's largest real-time health data network with over 280 million connected lives and used by eight of the ten largest insurers in the country. Human API was acquired by LexisNexis in 2024, where Andrei served as General Manager before launching Humanity Labs in 2025. He has spent his career building companies at the intersection of AI and highly regulated industries, and brings that experience directly to the unique compliance, scale and operational challenges facing wealth management firms today.About Our Hosts: Mark Hurley Mark Hurley is CEO of Digital Privacy and Protection, a cybersecurity specializing in serving clients of financial advisory firms and other professionals. Prior to that, he was CEO of Fiduciary Network, an acquirer of minority interests in RIAs. From 1998 to 2004, he was CEO of Undiscovered Managers, a mutual fund company that was sold to JP Morgan Asset Management. He began his career as an investment banker in the financial services division of Goldman Sachs, where he specialized in asset management. He is a graduate of the United States Military Academy at West Point and holds an M.B.A. from the Stanford Graduate School of Business. To learn more about Mark Hurley and Digital Privacy and Protection visit dpripro.com Ray Sclafani After 20 years at AllianceBernstein, Ray Sclafani founded and heads ClientWise, the premier coaching and training company exclusively serving the financial services industry. Ray’s passion for serving leaders, advisors, and companies in the financial services sector is reflected in ClientWise and its unique coaching programs and team of credentialed coaches that help advisors and companies find the next level of professional excellence and financial success with greater focus and ease. Ray’s experience as a seasoned specialist in coaching and training in the financial sector mirrors his long and profitable history in the industry. In his 20 years at AllianceBernstein, Ray was one of the company’s top sales professionals and executive leaders. His knowledge of how to create and execute on highly successful sales plans and build long lasting client connections was later utilized as founder and Managing Director of the Advisor Institute at AllianceBernstein. As a complement to his coaching skills, he also holds a Master’s Certification in Neuro-Linguistics from the International Association for Neuro-Linguistic Programming and has participated in The Strategic Coach® Program for 17 years. Ray’s book, You’ve Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, was published by Wiley in 2015. Ray holds a BA from Baylor University. He lives in Flower Mound, Texas with his wife and true life partner, Beth. Their two sons and Beth continually inspire his work and his passion for excellence. To learn more about Ray Sclafani and ClientWise visit www.clientwise.com
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23
The RIA M&A Frenzy with Jonathan Stern (Ep. 23)
The M&A market for RIAs continues to accelerate, fueled by record deal activity, strong valuations, and an influx of private equity capital. In this episode of Contrasting Viewpoints, Ray Sclafani and Mark Hurley are joined by Jonathan Stern, partner at Berkshire Global Advisors, to unpack what is driving the current deal frenzy and what it means for advisory firm owners.Jonathan shares insights from decades of advising on financial services transactions, explaining why investor demand for RIAs remains so strong and why valuations have stayed elevated. The conversation explores the forces shaping today’s market, including the appeal of recurring revenue, demographic tailwinds in wealth creation, and the growing professionalization of advisory firms.The discussion also highlights how buyers are increasingly focusing on organic growth, client demographics, and leadership depth when evaluating firms. Ray and Mark examine the rising interest in minority investments as advisors seek liquidity without giving up control, as well as the growing sense of FOMO among some founders as consolidation continues.About Jonathan SternJonathan Stern is a partner at Berkshire Global Advisors, a leading boutique investment bank specializing in financial services mergers and acquisitions. He co-leads the firm’s investment management practice and works extensively with wealth managers, asset managers, and financial institutions on strategic transactions and advisory engagements.Stern joined Berkshire Global Advisors in 1998 and has more than four decades of industry experience. Over the course of his career, he has advised on a wide range of transactions across wealth management, investment management, real estate, infrastructure, and capital markets.Prior to joining Berkshire, Stern spent his early career at First Union and First Fidelity Bancorporation, where he focused on corporate finance and acquisition strategy.Today, he works with leading advisory firms and financial institutions around the world, helping them navigate mergers, capital partnerships, strategic investments, and long-term growth planning.https://berkshireglobal.com/our-team/jonathan-stern-cfa/About Our Hosts:Mark HurleyMark Hurley is CEO of Digital Privacy and Protection, a cybersecurity specializing in serving clients of financial advisory firms and other professionals. Prior to that, he was CEO of Fiduciary Network, an acquirer of minority interests in RIAs. From 1998 to 2004, he was CEO of Undiscovered Managers, a mutual fund company that was sold to JP Morgan Asset Management. He began his career as an investment banker in the financial services division of Goldman Sachs, where he specialized in asset management. He is a graduate of the United States Military Academy at West Point and holds an M.B.A. from the Stanford Graduate School of Business.To learn more about Mark Hurley and Digital Privacy and Protection visit dpripro.comRay SclafaniAfter 20 years at AllianceBernstein, Ray Sclafani founded and heads ClientWise, the premier coaching and training company exclusively serving the financial services industry. Ray’s passion for serving leaders, advisors, and companies in the financial services sector is reflected in ClientWise and its unique coaching programs and team of credentialed coaches that help advisors and companies find the next level of professional excellence and financial success with greater focus and ease.Ray’s experience as a seasoned specialist in coaching and training in the financial sector mirrors his long and profitable history in the industry. In his 20 years at AllianceBernstein, Ray was one of the company’s top sales professionals and executive leaders. His knowledge of how to create and execute on highly successful sales plans and build long lasting client connections was later utilized as founder and Managing Director of the Advisor Institute at AllianceBernstein.As a complement to his coaching skills, he also holds a Master’s Certification in Neuro-Linguistics from the International Association for Neuro-Linguistic Programming and has participated in The Strategic Coach® Program for 17 years.Ray’s book, You’ve Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, was published by Wiley in 2015. Ray holds a BA from Baylor University. He lives in Flower Mound, Texas with his wife and true life partner, Beth. Their two sons and Beth continually inspire his work and his passion for excellence.To learn more about Ray Sclafani and ClientWise visit www.clientwise.com
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22
Wealth Management’s Tectonic Shifts in 2026 (Ep. 22)
2026 is shaping up to be a transformative year for wealth management, and the next phase of the industry is already here. In this episode, Ray Sclafani and Mark Hurley break down the seismic changes advisors need to watch from consolidation and private equity pressures to AI adoption, cybersecurity risks, and shifting client expectations. They explore why the middle market is disappearing, how top firms are pulling ahead, and what it takes to stay competitive in a rapidly evolving landscape.We also highlight the key tectonic shifts reshaping wealth management in 2026, providing actionable insights for advisors looking to protect and grow their businesses in the face of disruption. Hear what’s shaking the industry and learn how to position your firm for success in 2026.Wealth Management’s Tectonic Shifts in 2026Disappearance of the Middle Market RIAsMid-sized firms are being squeezed: too large to be tuck-ins, too small to scale.Only small “boutique” and large “scaled” firms are thriving.Mega Consolidation and M&A AccelerationRollups and mergers continue, particularly among large aggregators.PE firms are driving deals, often prioritizing fees over client value.AI and Technology RevolutionOnly firms investing in tech, data, and operating infrastructure can sustain growth.AI-enabled solutions are reshaping investment management, client engagement, and operations.Shift in Fee Models and Client ValueTraditional AUM-based fees are becoming less differentiating.Clients increasingly pay for tax efficiency, estate planning, and retirement income strategies.Advisors who clearly communicate value can raise fees.Cybersecurity and Data RiskSophisticated breaches are increasingly likely.Firms must protect client assets, personal data, and maintain regulatory compliance.Regulatory Pressure on Consolidation and Fiduciary OversightSEC and state regulators scrutinizing whether growth is sustainable or just for liquidity events.Non-competes and restrictive covenants may be challenged, especially in California.Polarization Between Winners and Everyone ElseA handful of large, well-run firms will pull away with extraordinary organic growth.Firms that fail to integrate acquisitions or innovate will struggle or be forced to sell.Private Equity Influence ContinuesMore firms will go private; IPOs are likely delayed.PE involvement amplifies growth strategies but also increases pressure on leadership and client outcomes.About Our Hosts: Mark HurleyMark Hurley is CEO of Digital Privacy and Protection, a cybersecurity specializing in serving clients of financial advisory firms and other professionals. Prior to that, he was CEO of Fiduciary Network, an acquirer of minority interests in RIAs. From 1998 to 2004, he was CEO of Undiscovered Managers, a mutual fund company that was sold to JP Morgan Asset Management. He began his career as an investment banker in the financial services division of Goldman Sachs, where he specialized in asset management. He is a graduate of the United States Military Academy at West Point and holds an M.B.A. from the Stanford Graduate School of Business. To learn more about Mark Hurley and Digital Privacy and Protection visit dpripro.com Ray SclafaniAfter 20 years at AllianceBernstein, Ray Sclafani founded and heads ClientWise, the premier coaching and training company exclusively serving the financial services industry. Ray’s passion for serving leaders, advisors, and companies in the financial services sector is reflected in ClientWise and its unique coaching programs and team of credentialed coaches that help advisors and companies find the next level of professional excellence and financial success with greater focus and ease. Ray’s experience as a seasoned specialist in coaching and training in the financial sector mirrors his long and profitable history in the industry. In his 20 years at AllianceBernstein, Ray was one of the company’s top sales professionals and executive leaders. His knowledge of how to create and execute on highly successful sales plans and build long lasting client connections was later utilized as founder and Managing Director of the Advisor Institute at AllianceBernstein. As a complement to his coaching skills, he also holds a Master’s Certification in Neuro-Linguistics from the International Association for Neuro-Linguistic Programming and has participated in The Strategic Coach® Program for 17 years. Ray’s book, You’ve Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, was published by Wiley in 2015. Ray holds a BA from Baylor University. He lives in Flower Mound, Texas with his wife and true life partner, Beth. Their two sons and Beth continually inspire his work and his passion for excellence. To learn more about Ray Sclafani and ClientWise visit www.clientwise.com
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21
Why Place Planning Belongs in Financial Planning with Ryan Frederick (Ep. 21)
In this Contrasting Viewpoints episode, Ray Sclafani and Mark Hurley sit down with Ryan Frederick, an expert in place planning and author of Right Place, Right Time, to explore why housing decisions deserve a seat at the financial planning table. Ryan explains that where clients live directly influences longevity, social connection, purpose, and physical well-being, making place planning a strategic decision rather than a lifestyle preference. Drawing on his background in health, technology, and senior housing, Ryan shares insights from his research and experience on how living environments shape long-term outcomes. The conversation highlights common mistakes individuals make when it comes to place planning, including overconfidence in relocating and waiting too long to make necessary changes. Also discussed, is the evolving role of wealth advisors and why integrating place planning into advisory relationships can lead to more comprehensive guidance. By helping clients think intentionally about where they live today and in the future, advisors can better support long-term well-being alongside financial success. About Ryan Frederick: Ryan Frederick is a thought leader, keynote speaker, and author focused on place planning, which is the strategic approach to choosing the right home for each stage of life. He is Founder and CEO of Here, helping individuals and organizations understand how living environments impact health, purpose, social connection, and long-term outcomes. Ryan is the author of Right Place, Right Time and serves on the Advisory Council for the Stanford Center on Longevity. https://www.ryanfrederick.life/ About Our Hosts: Mark Hurley Mark Hurley is CEO of Digital Privacy and Protection, a cybersecurity specializing in serving clients of financial advisory firms and other professionals. Prior to that, he was CEO of Fiduciary Network, an acquirer of minority interests in RIAs. From 1998 to 2004, he was CEO of Undiscovered Managers, a mutual fund company that was sold to JP Morgan Asset Management. He began his career as an investment banker in the financial services division of Goldman Sachs, where he specialized in asset management. He is a graduate of the United States Military Academy at West Point and holds an M.B.A. from the Stanford Graduate School of Business. To learn more about Mark Hurley and Digital Privacy and Protection visit dpripro.com Ray Sclafani After 20 years at AllianceBernstein, Ray Sclafani founded and heads ClientWise, the premier coaching and training company exclusively serving the financial services industry. Ray’s passion for serving leaders, advisors, and companies in the financial services sector is reflected in ClientWise and its unique coaching programs and team of credentialed coaches that help advisors and companies find the next level of professional excellence and financial success with greater focus and ease. Ray’s experience as a seasoned specialist in coaching and training in the financial sector mirrors his long and profitable history in the industry. In his 20 years at AllianceBernstein, Ray was one of the company’s top sales professionals and executive leaders. His knowledge of how to create and execute on highly successful sales plans and build long lasting client connections was later utilized as founder and Managing Director of the Advisor Institute at AllianceBernstein. As a complement to his coaching skills, he also holds a Master’s Certification in Neuro-Linguistics from the International Association for Neuro-Linguistic Programming and has participated in The Strategic Coach® Program for 17 years. Ray’s book, You’ve Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, was published by Wiley in 2015. Ray holds a BA from Baylor University. He lives in Flower Mound, Texas with his wife and true life partner, Beth. Their two sons and Beth continually inspire his work and his passion for excellence. To learn more about Ray Sclafani and ClientWise visit www.clientwise.com
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20
Building the Future-Ready RIA with Ian Wenik (Ep. 20)
In this episode of Contrasting Viewpoints, Ian Wenik joins the show to break down what it takes to build a future-ready RIA in a rapidly changing wealth management landscape. Wenik discusses the record pace of consolidation, the influence of private equity, and how major firms like LPL and Madison-Dearborn Partners are shaping industry trends. The conversation explores why transparency, talent retention, and cultural alignment are becoming essential to successful M&A, and how the professionalization of the RIA space is creating new expectations for firm leaders. Wenik also shares insights on where the next wave of consolidation may occur and what advisory firms must prioritize to stay competitive.About Our Guest:Ian Wenik is the editor of Citywire RIA, where he covers independent wealth-management firms, industry trends, and the fast-changing world of RIA M&A. As editor of Citywire RIA, Ian has authored hundreds of articles covering major M&A deals, private-equity transactions, and evolving strategies for advisors and independent firms, giving him a sharp view of where the RIA industry is headed.About Our Hosts:Mark HurleyMark Hurley is CEO of Digital Privacy and Protection, a cybersecurity specializing in serving clients of financial advisory firms and other professionals. Prior to that, he was CEO of Fiduciary Network, an acquirer of minority interests in RIAs. From 1998 to 2004, he was CEO of Undiscovered Managers, a mutual fund company that was sold to JP Morgan Asset Management. He began his career as an investment banker in the financial services division of Goldman Sachs, where he specialized in asset management. He is a graduate of the United States Military Academy at West Point and holds an M.B.A. from the Stanford Graduate School of Business.To learn more about Mark Hurley and Digital Privacy and Protection visit dpripro.comRay SclafaniAfter 20 years at AllianceBernstein, Ray Sclafani founded and heads ClientWise, the premier coaching and training company exclusively serving the financial services industry. Ray’s passion for serving leaders, advisors, and companies in the financial services sector is reflected in ClientWise and its unique coaching programs and team of credentialed coaches that help advisors and companies find the next level of professional excellence and financial success with greater focus and ease.Ray’s experience as a seasoned specialist in coaching and training in the financial sector mirrors his long and profitable history in the industry. In his 20 years at AllianceBernstein, Ray was one of the company’s top sales professionals and executive leaders. His knowledge of how to create and execute on highly successful sales plans and build long lasting client connections was later utilized as founder and Managing Director of the Advisor Institute at AllianceBernstein.As a complement to his coaching skills, he also holds a Master’s Certification in Neuro-Linguistics from the International Association for Neuro-Linguistic Programming and has participated in The Strategic Coach® Program for 17 years.Ray’s book, You’ve Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, was published by Wiley in 2015. Ray holds a BA from Baylor University. He lives in Flower Mound, Texas with his wife and true life partner, Beth. Their two sons and Beth continually inspire his work and his passion for excellence.To learn more about Ray Sclafani and ClientWise visit www.clientwise.com
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19
Ric Edelman Makes the Case for Crypto (Ep. 19)
In this episode of Contrasting Viewpoints, Ray Sclafani and Mark Hurley discuss the latest legal battles in the wealth management industry, including Merrill Lynch's TRO denial and UBS's lawsuit. They explore the impact of AI-driven RIAs and the significance of the Genius Act for stable coins. Special guest Ric Edelman shares insights on the evolving role of Bitcoin and digital assets in financial portfolios.Takeaways:UBS's lawsuit underscores the intensifying battle for clients and talent.The Genius Act provides a regulatory framework for stable coins in the U.S.Stable coins offer a stable alternative to volatile cryptocurrencies.Financial advisors are increasingly recognizing the importance of crypto knowledge.The intersection of technology and finance continues to drive industry innovation.About Our Guest:Ric Edelman is a celebrated financial innovator, educator, and author who co-founded what is now Edelman Financial Engines. Beginning in 1986 with a mission to democratize advice, he has guided the firm to manage over $300 billion in assets and serve more than 1.4 million households.Over four decades, Ric has built a reputation not just as a successful advisor but as a thought leader — hosting #1 financial radio shows, producing television series and PBS specials, and writing bestsellers like The Truth About Money and The Truth About Crypto. He also founded the Digital Assets Council of Financial Professionals (DACFP) and helped pioneer the Certificate in Blockchain & Digital Assets to bring crypto education into the mainstream investment community.https://dacfp.com/finra-listed-cbda-designation/ https://dacfp.com/whitepaper-0625/ https://podcasts.apple.com/us/podcast/the-truth-about-your-future-with-ric-edelman/id1603081576 https://dacfp.com/convince-your-firm/
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18
The IRS + Technology = A Better Run Business (Ep. 18)
In this episode of Contrasting Viewpoints, industry veterans Ray Sclafani and Mark Hurley unpack the most critical trends reshaping the financial advisory profession.They explore:The looming advisor shortage and what it means for succession planningHow AI is transforming client service and operational efficiencyThe evolving expectations of high-net-worth clientsThe growing importance of accurate, real-time financial dataSpecial guest Kevin Knull, CEO of Tax Status, joins the conversation to discuss how his company is leveraging technology to streamline access to tax and financial information—helping advisors deliver more personalized, compliant, and data-driven advice.The episode also examines:The wave of M&A activity in the RIA spaceHow industry consolidation is changing the competitive landscapeWhat advisory firms must do to adapt and remain relevant in a fast-evolving marketKey Takeaways: The financial advisory industry is facing a significant advisor shortage, with predictions of a 100,000 advisor deficit by 2034.The trend towards family office-like services is growing among advisors catering to affluent clients.The importance of cybersecurity and data protection is paramount as firms handle sensitive client information.Advisors need to adapt their fee structures to reflect the value of the services they provide, especially as they expand their offerings.The future of the advisory profession will require firms to leverage technology and data to remain competitive and meet client needs. About TaxStatus: TaxStatus is a fintech innovator dedicated to making tax records more accessible by showing businesses and individuals exactly what the IRS sees—often in hours rather than weeks. Their mission centers on empowering users through greater transparency, streamlined IRS access, and a customer‑centric approach that delivers faster responses and competitive pricing. Built on a culture of innovation, diversity, and openness, TaxStatus continues to iterate on its platform to provide creative, high‑value solutions for financial professionals and their clientsWant to get in touch with [email protected]://www.linkedin.com/in/knull/https://www.taxstatus.com/about/Check out Kevin’s book: Exploring Advice: What You Need to Know About Good Financial Advice, a Quality Financial Plan and the Role of a Fiduciary
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17
The Jungle Has Begun to Rumble (Ep. 17)
In this episode of Contrasting Viewpoints, industry veterans Ray Sclafani and Mark Hurley dive into the transformative trends shaping the future of wealth management. They explore:SEI’s acquisition of Stratos Wealth – What does this signal for the RIA space?The growing importance of tax planning – Why advisors must embrace holistic financial strategies.The evolving role of centers of influence (COIs) – How trusted networks are reshaping client acquisition and referral dynamics.Mark also revisits key predictions from his influential white paper, "Welcome to the Jungle", and the duo evaluates how those forecasts are playing out in today’s environment.Other key themes include:The critical need for organic growth in advisory firmsHow demographic shifts are influencing business sales and succession planningWhat firms must do now to stay competitive in a consolidating marketWhether you're an advisor, industry executive, or just curious about the forces reshaping wealth management, this conversation delivers sharp insights and actionable takeaways. Key Takeaways: Market conditions are currently favorable, but change is imminent.Advisors must focus on adding value to retain clients.Specialization and brand clarity are essential for success. Links: Welcome to the JunglePodcast: Peter Mallouk talks crazy deals, declining multiples and life as a clubbie
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16
Returning The Industry Back To Its Original Purpose (Ep. 16)
In this episode of Contrasting Viewpoints, Ray Sclafani and Mark Hurley are joined by Grant Rawdin of Westcott Financial to unpack some of the most powerful shifts happening in wealth management today. From Mercer’s transition to employee ownership to the changing demands of business-owner clients and the strategic use of alternative investments, they explore what it really takes to lead in today’s evolving landscape.At the heart of the conversation is the Net Positive Consortium—a fast-growing movement of advisory firms committed to giving more than they take. Grant shares the story behind its founding, how firms qualify, and why it's resonating with both idealists and capitalists. Together, the trio tackles tough questions about purpose, performance, and what it means to act like a true professional in a consolidating, high-stakes industry.Whether you're scaling a firm, building culture, or rethinking your impact, this episode delivers insight, candor, and actionable ideas you can bring back to your business.Key Takeaways• Advisors must evolve beyond traditional asset management to support business owners.• The rise of alternative investments indicates a shift in market dynamics.• The Net Positive Consortium aims to create a more sustainable and impactful advisory model.• Client relationships are paramount in retaining business and trust.• The industry is moving towards a more values-driven approach to leadership.• The future of wealth management will require adaptability and innovation.The Net Positive Consortium (NPC), based at netpositivewealth.com, is a collaborative coalition of U.S. wealth management and RIA firms dedicated to becoming “net positive”—that is, creating greater well-being for everyone they touch, from clients and employees to communities and the planet. Founded in 2023 and officially launched in October 2024, NPC operates around a five-pillar framework—Community, Clients, Team Members, Industry, and Planet—and invites firms to complete an Inventory Assessment, sign a public pledge, and implement initiatives in at least three pillars. Members gain access to peer study groups, quiet sharing of best practices, webinars, case studies, an Executive Brief titled Unlocking Our True Potential, and growing influence—evidenced by invitations to speak at events like Goldman Sachs' RIA Forum—while supporting measurable impact and industry-wide change.Click here for the white paper, written by Mark Hurley and Brian Hamburger, titled 'Are You Trying to Get Sued?'
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15
The Cyber Risk You Didn’t Sign Up For (But Are Liable For Anyway) (Ep. 15)
In this episode of Contrasting Viewpoints, Ray Sclafani and Mark Hurley delve into the evolving landscape of wealth management, discussing the rising demand for financial advice, the implications of new custodial fee structures, the variances in M&A offers, and the critical importance of cybersecurity for advisors. They emphasize the need for advisors to prepare for growth opportunities while managing risks effectively, particularly in the face of increasing cyber threats.Key Takeaways• Demand for financial advice is increasing, especially among affluent clients• Pershing's new fee model signals a shift in custodial economics.• Cybersecurity is a critical issue that advisors cannot ignore.• Educating clients on cybersecurity can mitigate risks and protect advisors.• The financial services industry is experiencing a divergence in growth among firms.Click here for the white paper, written by Mark Hurley and Brian Hamburger, titled 'Are You Trying to Get Sued?'
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14
AI Will Change Your Business, But Probably Differently Than You Think (Ep. 14)
Featuring Parker Ence, CEO, Jump AIIn this episode, Ray Sclafani and Mark Hurley are joined by Parker Ence, CEO of Jump AI, where they discuss the evolving landscape of wealth management, focusing on the impact of AI, emotional intelligence, and the importance of differentiation in a crowded market. They explore the implications of a fee increase by the CFP board, the potential of sports franchise investments, and the future of advisory fees in light of changing client expectations. In this conversation, Mark and Ray discuss the evolving landscape of wealth management, particularly focusing on the integration of AI technologies. They explore the dichotomy between traditional wealth management practices and the need for efficiency through AI, highlighting the role of JumpAI, a company that streamlines administrative tasks for financial advisors. The discussion also delves into ethical considerations surrounding AI usage, the importance of data privacy, and the future implications of AI in the financial sector.Key Takeaways• The human element in wealth management is becoming more important as AI advances.• Advisors need to differentiate themselves in a crowded market to attract clients.• The landscape of wealth management is changing, and advisors must adapt to remain relevant.• Advisors need to find additional revenue sources to remain profitable.• Jump helps advisors save time by automating follow-up tasks.• The future of AI in finance will involve more integrated and proactive tools.• Failure to adopt AI may lead to a competitive disadvantage for advisors.Jump is an AI-powered assistant built specifically for financial advisors to streamline their workflows and enhance client engagement. The platform automates time-consuming tasks like meeting note-taking, task creation, follow-up emails, pre-meeting summaries, and compliance documentation. It integrates seamlessly with tools advisors already use—like Zoom, Teams, Google Meet, Salesforce, Redtail, and Wealthbox—so they can stay focused on client relationships instead of administrative work. Advisors use Jump to quickly generate personalized communications, capture detailed notes in their preferred format, and ensure audit-ready compliance—all with minimal manual input. By reducing administrative effort by up to 90%, Jump helps advisors save hours each week, improve operational efficiency, and create more meaningful, uninterrupted client conversations.Learn more about Jump AI at jumpapp.com
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13
Wired For Wealth Tech: Trends Every Advisor Should Track (Ep. 13)
In this conversation, Ray Sclafani and Mark Hurley discuss the evolving landscape of the financial services industry, focusing on the rise of AI technology, the emergence of M&A refugees as a new talent pool, and the critical importance of cybersecurity. They also delve into the controversial decision by Ellevest to transition clients and the need for wealth management firms to adapt their marketing strategies to capture the next generation of clients. The discussion highlights key trends in technology usage and the expansion of wealth management services beyond traditional investment management.Click here for the T3/Inside Information Advisor Software Survey
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12
Longevity Is the New Risk—Are You Ready? Featuring: Russ Hill (Ep. 12)
This conversation explores the transformative impact of longevity on financial planning and wealth management. Mark Hurley, Ray Sclafani and Russ Hill discuss the need for financial advisors to rethink their approaches to planning for clients who may live significantly longer lives. Key themes include the importance of continuous learning, evaluating the return on education investments, and adapting financial conversations to different age groups.In this conversation, Mark Hurley, Ray Sclafani and Russ Hill discuss the evolving role of financial advisors in the context of longevity and wealth management. They explore how advisors can shift conversations with affluent clients from merely having enough wealth to considering the quality of life they wish to lead.The discussion includes innovative financial products like tontines, the importance of addressing ageism, and the necessity for advisors to adapt their practices to better serve clients as they age. Personal habits for longevity and the future of financial advice are also highlighted, emphasizing the need for a proactive approach to financial planning in light of demographic changes.
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11
The Cyber Jungle: How Cutting Corners Can Get You Killed (Ep. 11)
In this conversation, Ray Sclafani and Mark Hurley are joined by Steve Ryder to discuss various pressing issues in the financial services industry, including leadership changes, the impact of AI, trends in mergers and acquisitions, the importance of specialization, regulatory challenges, and the critical need for cybersecurity measures. They provide insights into how these factors are shaping the future of wealth management and the strategies firms should adopt to navigate these changes effectively. This conversation delves into the critical importance of cybersecurity in the wealth management sector, highlighting the rising threats posed by social engineering and the need for proactive measures. Also discussed is the distinction between mere compliance and active security monitoring, emphasizing that true protection requires ongoing vigilance and education. They explore the role of technology in safeguarding client assets and the necessity of educating clients about cybersecurity risks. The conversation concludes with a call for continuous awareness and proactive strategies to mitigate potential breaches.
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10
The Hottest Ticket In Town: A Wealth Manager For Sale (Ep. 10)
In this conversation, Ray Sclafani and Mark Hurley delve into the current state of the financial services industry, focusing on mergers and acquisitions (M&A), the impact of sovereign wealth funds, and the significant wealth transfer expected in the coming years. They discuss evolving business models in wealth management, the shift in pricing strategies for advisors, and the importance of succession planning. The conversation also highlights the best RIAs to work for and the dynamics of M&A activity under changing political landscapes, concluding with predictions for the future of M&A in 2025. Key Takeaways1. Sovereign wealth funds are becoming significant players in the wealth management space.2. The upcoming wealth transfer presents a massive opportunity for advisors.3. Advisors need to adapt their business models to remain competitive.4. Succession planning is crucial for the longevity of wealth management firms.5. The shift from AUM pricing to more transparent fee structures is underway.6. There is a significant amount of capital waiting to be invested in the wealth management sector.7. The future of M&A will likely see more involvement from sovereign funds and family offices.
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9
First Rule of The Jungle-Don't Get Eaten (Ep. 9)
In this conversation, Ray Sclafani and Mark Hurley delve into the current state of the financial services industry, discussing significant issues such as data breaches, client retention strategies, the impact of generational wealth transfer, the debate over remote work, and the evolving role of AI in wealth management. They also touch on investment trends within the RIA sector and the importance of adapting to changing client needs and market dynamics.Key Takeaways:• Data breaches can have significant implications for client trust and regulatory scrutiny.• Building strong relationships with clients' families is crucial for long-term retention.• The shift to remote work is reshaping talent acquisition in financial services.• AI is enhancing efficiency but won't replace the advisor-client relationship.• The financial services industry must adapt to generational shifts in wealth management.
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8
The Talent Fight Club (Ep. 8)
In this conversation, Ray Sclafani and Mark Hurley discuss the current state of the wealth management industry, focusing on significant changes such as CEO transitions, the rising costs of talent acquisition, the impact of technology, and the concept of synthetic equity. They also address compliance challenges with the SEC, insights from Schwab's 2024 Independent Advisor Outlook, and the pressing need for new talent in the industry. The discussion emphasizes the importance of adapting to market changes and developing strategies for sustainable growth. Key TakeawaysTalent acquisition costs are rising, making retention crucial.Synthetic equity is becoming a common alternative to real ownership.The SEC's changes may impact compliance costs for firms.Schwab's study shows a strong focus on technology among advisors.The industry faces a significant talent shortage.Firms must create compelling environments to attract talent.Equity value is a major concern for advisors considering moves.Building a pipeline for talent is as important as client acquisition. White Paper: Confronting the Realities of Cyber Threats: A Framework and Cybersecurity Protocol for Wealth Management Firm CEOs
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7
Cybercriminals And The SEC Are About To Rock Your World, Featuring Brian Hamburger (Ep. 7)
In this episode, Ray Sclafani, Mark Hurley, and Brian Hamburger discuss the critical issues surrounding cybersecurity in the wealth management industry. They highlight the alarming rise of cybercrime, the responsibilities of CEOs in safeguarding their firms, and the impact of cybersecurity breaches on client relationships. The discussion also covers the upcoming SEC regulations and the reputational risks associated with breaches. Ray, Mark, and Brian emphasize the need for wealth managers to understand the tactics used by cyber criminals and the importance of implementing robust cybersecurity measures to protect both their firms and their clients. Finally, actionable steps for both firms and clients are outlined, stressing the importance of education and awareness in combating cyber threats.Key TakeawaysMany wealth managers are underprepared for cyber threats.SEC regulations are tightening around cybersecurity practices.Wealth managers must educate clients on cybersecurity best practices.Building a cybersecurity moat involves proactive measures.Staff training is essential to prevent breaches.Sensitive data should be stored offline.White Paper: Confronting the Realities of Cyber Threats: A Framework and Cybersecurity Protocol for Wealth Management Firm CEOs
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6
Being Paranoid Doesn’t Mean They’re Not Out To Get You (Ep. 6)
In this conversation, Ray Sclafani and Mark Hurley delve into the evolving landscape of wealth management, discussing the need for firms to expand their service offerings, the impact of regulatory changes, and the psychological barriers advisors face regarding retirement. They also explore the rise of breakaway brokers, legal challenges in cash sweep programs, and the absurdities in investment news. A significant focus is placed on the critical issue of cybersecurity, highlighting the threats wealth managers face and the importance of proactive strategies to mitigate risks.
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5
The Rumble In The Jungle Has Begun (Ep. 5)
Ray Sclafani and Mark Hurley discuss various topics in the financial services industry, including sovereign debt, SEC regulations, the DOL fiduciary rule, lawsuits among firms, and the challenges of organic growth. They emphasize the need for advisors to think long-term and focus on adding new clients and assets, rather than relying solely on market performance and existing clients. They also highlight the importance of institutionalizing business development and creating a culture of accountability. The conversation provides insights into the current state of the industry and offers guidance for advisors looking to build their businesses.
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4
Are You Ready For The SEC’s New Cybersecurity Rules? (Ep. 4)
Ray Sclafani and Mark Hurley review a litany of current events that impact wealth managers including Supreme Court rulings, the ongoing war for talent, and whether AI will materially change the business. They also do a deep dive into the new SEC cybersecurity rules and the many changes they will force upon the industry.
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3
What's One To Do With $1 Trillion Of Cash? (Ep. 3)
Ray Sclafani and Mark Hurley discuss various topics in the financial services industry, including regulatory changes, concerns about blackstone's real estate fund, the impact of aggregation software, the decline in organic growth, and the state of M&A. They emphasize the importance of cybersecurity and the need for wealth managers to focus on organic growth. They also discuss the abundance of cash on the sidelines for acquisitions and the increasing multiples in the industry.Topics Covered:• Cyber• Alarm bells sounded• Aggregation software regulators• Growth matters• M&ATakeaways:• Cybersecurity is a top priority for wealth managers, and the SEC has proposed new rules that put wealth managers at the center of the cybersecurity issue.• Bethany McLean's report on Blackstone's real estate fund has raised concerns about the valuation of privately placed REITs.• Regulators are cracking down on advisors using aggregation software, particularly in relation to retirement plans.• The industry is experiencing a decline in organic growth, and firms that focus on organic growth are more likely to succeed.• There is a significant amount of cash on the sidelines for acquisitions, but the market is becoming more efficient and deals are driven by demographics.• Multiples in the industry are expanding due to the stability of cash flows in the wealth management industry.• The biggest threats to the industry are cybersecurity and the flow of assets to large firms like Vanguard, Fidelity, Schwab, and Morgan Stanley.
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2
How Longevity Affects The Future Of Your Clients And Business (Ep. 2)
Mark Hurley and Ray Sclafani provide different viewpoints and insights on what is really going on in the wealth management industry as well as take an in-depth look at the immense opportunity ahead over the next ten to fifteen years and what firms will need to do to capitalize on it.For more podcasts, news, and insights, visit famagazine.com
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1
Are You Thinking Big Enough? (Ep. 1)
Mark Hurley and Ray Sclafani provide different viewpoints and insights on what is really going on in the wealth management industry as well as take an in-depth look at the immense opportunity ahead over the next ten to fifteen years and what firms will need to do to capitalize on it.For more podcasts, news, and insights, visit: https://famagazine.com
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ABOUT THIS SHOW
Mark Hurley and Ray Sclafani provide different viewpoints and insights on what is really going on in the wealth management industry as well as take an in-depth look at the immense opportunity ahead over the next ten to fifteen years and what firms will need to do to capitalize on it.
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FA Magazine
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